AudioAficionado.org  

Go Back   AudioAficionado.org > Manufacturers Forums > Shunyata Research

Shunyata Research Designing Silent Systems for recording, film and music

Reply
 
Thread Tools Display Modes
  #51  
Old 01-02-2019, 04:32 PM
GrantS GrantS is offline
Senior Member

 
Join Date: May 2012
Posts: 186
Default

Quote:
Originally Posted by jh901 View Post
Grant, why has this messaging not been reinforced with dealers? In fact, I was given incomplete advice directly from a Shunyata rep. I've raised the concern with my dealer and it looks like I'll be able to trade my Alpha NR or Sigma EF. I expect the upgrade for only shipping cost.

Anyhow, aside from that, the new cables have delivered a tremendous upgrade from the Venom line. And, of course, the Denali is pretty amazing.
Hi. My apologies if you initially received incorrect or incomplete information.

I consistently reinforce the EF/NR information with dealers, but we're far from perfect. It's possible messaging for each application was either misunderstood or miscommunicated. Ultimately, we make things right if there is an honest mistake on anyone's part. Sigma EF was a more recent arrival as it took time to engineer a way to make that power cord version possible, so we needed to catch up to that mid-year addition. I hope all was resolved, but if we can help you are always welcome to contact us directly.

Regards,

Grant
Shunyata Research
Reply With Quote
  #52  
Old 01-27-2019, 09:34 AM
jh901 jh901 is offline
Junior Member
 
Join Date: Dec 2018
Location: PITTSBURGH PA
Posts: 12
Default

Quote:
Originally Posted by GrantS View Post
Hi. My apologies if you initially received incorrect or incomplete information.

I consistently reinforce the EF/NR information with dealers, but we're far from perfect. It's possible messaging for each application was either misunderstood or miscommunicated. Ultimately, we make things right if there is an honest mistake on anyone's part. Sigma EF was a more recent arrival as it took time to engineer a way to make that power cord version possible, so we needed to catch up to that mid-year addition. I hope all was resolved, but if we can help you are always welcome to contact us directly.

Regards,

Grant
Shunyata Research
Appreciated, Grant. Will reach out if it becomes necessary.

Once my power cables are sorted out, then I do intend to demo Alpha and maybe Sigma speaker cables.

(Congrats on the positive reviews so far!)
__________________
STEREO:Playback Designs MPS-5|Cary Audio SLP-05|Cary Audio SA 200.2 ES|Focal Diablo Utopia III
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Audioaficionado.org tested by Norton Internet Security

All times are GMT -4. The time now is 09:32 AM.



Powered by vBulletin® Version 3.8.10
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
ęCopyright 2009-2019 AudioAficionado.org.Privately owned, All Rights Reserved.
Audio Aficionado Sponsors
AudioAficionado Subscriber
AudioAficionado Subscriber
Inspire By Dennis Had
Inspire By Dennis Had
Harmonic Resolution Systems
Harmonic Resolution Systems
Wyred4Sound
Wyred4Sound
Dragonfire Acoustics
Dragonfire Acoustics
GIK Acoustics
GIK Acoustics
Esoteric
Esoteric
AC Infinity
AC Infinity
JL Audio
JL Audio
Acoustic Sciences Corportation
Acoustic Sciences Corportation
Legend Audio & Video
Legend Audio & Video
Audio by E
Audio by E
Canton
Canton
Bryston
Bryston
WireWorld Cables
WireWorld Cables
Stillpoints
Stillpoints
Bricasti Design
Bricasti Design
Furutech
Furutech
Shunyata Research
Shunyata Research
Accuphase
Accuphase