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Aurender Reference Music Servers

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  #11  
Old 01-05-2019, 11:42 PM
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Well ... guys thanks for the tips! Using one of the other USB ports on the back of the N100H seems to have done the trick. Playing just like it used to again out of the input USB ports. The regular usb is putting nothing out. I’ll let you guys know what Aurender says.

I would have never thought to try the USB port labeled input. Wondering if that port is of the same quality as the regular output? Seems Not to be quite as smooth as before but that could be me imagining that too.

George

Update ... now all the USB ports are dead. Back on the laptop. Did it with my old Audioquest diamond usb cable as well.
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Last edited by gadawg; 01-05-2019 at 11:49 PM. Reason: Update
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  #12  
Old 01-06-2019, 12:22 AM
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George.......This is a confusing issue. When you request support from Aurender are you doing so through the Help tab in the Conductor App where you tap Send remote support email? When you do that it allows Aurender techs remote access to inspect and/or repair your Aurender music server.

Are you running the latest operating system update (5.15.28)?

I am connected via USB from my N100H to my Yggdrasil DAC with absolutely no issues whatsoever. I am thinking it must be a software update issue. Hopefully Aurender can correct this via remote access.
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STUDIO - McIntosh C1000C/P, MC2301 (2), MR88, Aurender N10, Esoteric K-01X, Sonos Connect, PurePower 2000, Stillpoints, Furutech Flux 50, Michell Gyro SE, Michell HR Power Supply, SME 309, Ortofon Cadenza Black, Wireworld, Sonus faber Amati Anniversario
LIVING ROOM - McIntosh C2300, MC452, MR85, Magnum Dynalab 205, Simaudio MOON Neo 260D-T, Schiit Audio Yggdrasil, Aurender N100H, Micro Seiki DD40, Ortofon Cadenza Blue, Nakamichi BX-300, Sony 60ES DAT, PS Audio P10, Furutech Flux 50, Sonos Connect, Stillpoints, Wireworld, Kimber, PMC EB1i, JL Audio f113
VINTAGE - McIntosh MA230, Tandberg 3011A tuner, Olive 04HD, Sony DTC-59ES DAT, McIntosh 4300V, JBL 4312A

Last edited by jdandy; 01-06-2019 at 12:27 AM.
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  #13  
Old 01-06-2019, 12:46 AM
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Quote:
Originally Posted by jdandy View Post
George.......This is a confusing issue. When you request support from Aurender are you doing so through the Help tab in the Conductor App where you tap Send remote support email? When you do that it allows Aurender techs remote access to inspect and/or repair your Aurender music server.

Are you running the latest operating system update (5.15.28)?

I am connected via USB from my N100H to my Yggdrasil DAC with absolutely no issues whatsoever. I am thinking it must be a software update issue. Hopefully Aurender can correct this via remote access.
Dan .. It is very confusing for sure. Yes, I request help through the conductor app and include a very detailed description of the problem. This will be the 4th time Ive tried to contact them about an issue and Iíve only ever heard back from them once. Yes ... latest OS and the usb has never been an issue before now. Im backing it up now and if I donít ever hear from Aurender then Iíll take it to my local dealer who I bought it from and get his help with the repair.

To Aurender credit ... some of the other issues I sent in help requests for did end up getting fixed in later software releases I just never got a response from a tech to my help request.

George
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Wilson Audio Sasha 2|Pair of BalancedForce212's
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Esoteric D-02X|Esoteric P-02X|Aurender N100H
MIT Oracle SC and IC
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  #14  
Old 01-06-2019, 10:49 AM
johnau johnau is online now
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You may want to call Aurender support. I spoke with a guy in the US who was very nice and helpful. The techs who actually do the service are overseas, but perhaps if you describe the issue to the support tech it might get you a better response.
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  #15  
Old 01-06-2019, 03:18 PM
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Well ... looks like I may owe my little aurender and apology. I forgot I still had an old musical fidelity dac that I never sold so I got it out this morning and hooked it up to my Aurender and it works fine. Looks like the USB input in my K-01xs has issues. Going to send it in for service I guess. Even my windows laptop stopped working with the esoteric after a while ... seems the usb is working intermittently but mostly not at this point.

George
__________________
Wilson Audio Sasha 2|Pair of BalancedForce212's
ML No536|BAT Rex II Pre
VPI Avenger Plus w/ Transfiguration Proteus
Esoteric D-02X|Esoteric P-02X|Aurender N100H
MIT Oracle SC and IC
Transparent Reference Power
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  #16  
Old 01-06-2019, 03:31 PM
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George.......Oh my!
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STUDIO - McIntosh C1000C/P, MC2301 (2), MR88, Aurender N10, Esoteric K-01X, Sonos Connect, PurePower 2000, Stillpoints, Furutech Flux 50, Michell Gyro SE, Michell HR Power Supply, SME 309, Ortofon Cadenza Black, Wireworld, Sonus faber Amati Anniversario
LIVING ROOM - McIntosh C2300, MC452, MR85, Magnum Dynalab 205, Simaudio MOON Neo 260D-T, Schiit Audio Yggdrasil, Aurender N100H, Micro Seiki DD40, Ortofon Cadenza Blue, Nakamichi BX-300, Sony 60ES DAT, PS Audio P10, Furutech Flux 50, Sonos Connect, Stillpoints, Wireworld, Kimber, PMC EB1i, JL Audio f113
VINTAGE - McIntosh MA230, Tandberg 3011A tuner, Olive 04HD, Sony DTC-59ES DAT, McIntosh 4300V, JBL 4312A
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  #17  
Old 01-10-2019, 04:25 PM
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Dan ... now that I have my new D-02X sending the K-01xs will wait until I acquire a P-02x this spring then I’ll send it out and get it fixed then sell it upon return. Won’t hurt quite as bad other than shipping charge to service center. LOL

George
__________________
Wilson Audio Sasha 2|Pair of BalancedForce212's
ML No536|BAT Rex II Pre
VPI Avenger Plus w/ Transfiguration Proteus
Esoteric D-02X|Esoteric P-02X|Aurender N100H
MIT Oracle SC and IC
Transparent Reference Power
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  #18  
Old 01-10-2019, 04:53 PM
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George.......Sound like you have a solid plan. The good thing is you can still use the K-01Xs to spin discs.
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Dan



STUDIO - McIntosh C1000C/P, MC2301 (2), MR88, Aurender N10, Esoteric K-01X, Sonos Connect, PurePower 2000, Stillpoints, Furutech Flux 50, Michell Gyro SE, Michell HR Power Supply, SME 309, Ortofon Cadenza Black, Wireworld, Sonus faber Amati Anniversario
LIVING ROOM - McIntosh C2300, MC452, MR85, Magnum Dynalab 205, Simaudio MOON Neo 260D-T, Schiit Audio Yggdrasil, Aurender N100H, Micro Seiki DD40, Ortofon Cadenza Blue, Nakamichi BX-300, Sony 60ES DAT, PS Audio P10, Furutech Flux 50, Sonos Connect, Stillpoints, Wireworld, Kimber, PMC EB1i, JL Audio f113
VINTAGE - McIntosh MA230, Tandberg 3011A tuner, Olive 04HD, Sony DTC-59ES DAT, McIntosh 4300V, JBL 4312A
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