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Shunyata Research Designing Silent Systems for recording, film and music

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  #11  
Old 04-01-2017, 02:01 PM
GrantS GrantS is offline
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Quote:
Originally Posted by RLF View Post
Agreed and thanks for your reply as well as your thoughts regarding vendors taking preorders; especially very expensive prepaid ones at that without a clear timeframe of implementation and shipment of a new line of gear from the manufacturer.
I apologize for the wait. There have been unexpected delays in receiving some of the final, cosmetic parts. This is not uncommon in our industry and one of the real challenges to producing truly unique products with parts that don't exist elsewhere.

That said, I am not a proponent of dealers taking pre-paid orders for products that have not started shipping. Although the guys at the CC are very trustworthy, I'll speak to them about this practice. I would be pleased to help arrange a full refund through your dealer, while still making sure your pre-order remains in place should you want that. While we anticipate being able to begin production soon, likely within the next 2 weeks, we would be remiss stating an exact date of availability while these final pieces for production remain in transit.

Feel free to contact me directly and I will be happy to help.

Regards,

Grant
grant@shunyata.com

Last edited by GrantS; 04-01-2017 at 03:03 PM.
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  #12  
Old 04-01-2017, 07:06 PM
RLF RLF is offline
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Hi Grant,

Thank you and most appreciated.

PM has been sent to you,

Bob
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  #13  
Old 04-21-2017, 11:46 AM
myjazz123 myjazz123 is offline
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Hi Grant, any updates on when new sigma speaker cables will be available, any information on a specifications, prices etc..?
Thank you
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  #14  
Old 04-21-2017, 04:21 PM
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CGabriel CGabriel is offline
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We are building new cables now. Shipments will begin next week.
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Caelin Gabriel
President
Shunyata Research
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  #15  
Old 04-21-2017, 08:02 PM
Mikado463 Mikado463 is offline
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Originally Posted by RLF View Post
@BluFox:
Patience is virtue, but if you reread my post above, you'll note that I paid the entire amount for the cables to my dealer (The Cable Company) back in mid January, over 2 months ago which was not exactly "chump change." In light of this, who wouldn't be concerned when a product is not received months after full payment for the merchandise? I normally don't pay for products until they are either shipped of received, but this time I did which in retrospect was not good judgment on my part.
well, at least you realized your mistake ! So ...... either be patient or ask for your money back ..........
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  #16  
Old 04-28-2017, 12:16 AM
RLF RLF is offline
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Originally Posted by Mikado463 View Post
well, at least you realized your mistake ! So ...... either be patient or ask for your money back ..........
I'm not sure what your point is with rehashing what others have already said?

The manufacture was kind to step in and has taken care of it. BTW, I would have never let this transaction go one like this as long as it did if a major health issue had not taken priority. Enough said.
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  #17  
Old 05-15-2017, 01:28 AM
RLF RLF is offline
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I recently received my new Sigma speaker cables which replaced my Anaconda's, and must say that they are spectacular and a good deal better in my opinion. If you like the Anaconda's, it is my bet that the new Sigmas will impress you even more. These cables are great and a must audition.
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