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#1
12-10-2020, 11:37 PM
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IEC input on my Mc462 just failed 😞
Soooooo bummed ..
I was moving some cables around getting ready for a new component to arrive soon and I heard a snap or almost loud click sound from the back of the MC462 when I went to pull the power cable ... I went to put the cable back in snug and the whole IEC was loose and appears to have fallen into the chassis of the amp! So mad as this thing is barely a month old. Now I have to lug it to a repair center and during COVID that’s gonna be an adventure. Has anyone dealt with this type of repair before? Seems pretty straight forward. Does McIntosh have you find someone to fix it or do they have their own people? I’m in the SF Bay Area and know of a great place but he’s not part of their authorized network. 
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#2
12-11-2020, 12:09 AM
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Are you within return/exchange policy of wherever you bought it from?
__________________
McIntosh
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#3
12-11-2020, 12:35 AM
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Sorry to hear this...
If it is going to be repaired under warranty, it needs to be an Authorized Service Center.
__________________
Ivan FLORIDA MX136, MC1.2KW(10) MC2KW(2), MCD1100, MS750(2) MVP881, C1000C/P/T, MPC1500, HT-2 SUBS(2) HT3F(2) WS350(2) XRT2K, XCS2K, XR27(2) XCS350(2) JL GOTHAM v2 SUBS(2) SILENZIO MUSIC SERVER, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" MOTORIZED SCREEN, CINEMA-TECH SEATING, WW PLATINUM CABLES Reference System: ACCUPHASE A300 AMPS, C3900 PRE-AMP, DP1000 CD/SACD TRANSPORT, DC1000 DIGITAL PROCESSOR, DG-68 DIGITAL EQUALIZER, T1200 FM STEREO TUNER, PS1230 POWER SUPPLY, HRS-SXR CUSTOM RACK w/ M3X SHELVES, TAD REFERENCE ONE MK2 LOUDSPEAKERS, WW PLATINUM CABLES CAPE COD MX150, MC501(2) MC1.2KW(10) MC2301(2) MR88, MVP881, MCD1100, MDA1000, C1000C/P/T, MPC1500, ESOTERIC K-01X 30th ANNIVERSARY (BLACK) SACD/CD PLAYER, G02-X CLOCK, HT3F(2) XRT2K, XCS2K, XR27(2) JL GOTHAM v2 SUBS(2) JL FATHOM F113v2 SUBS(4) SOUND ANCHOR STANDS(2) KALEIDESCAPE STRATO & TERRA SERVERS 80-TB, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" SCREEN, SONUS FABER STRADIVARI, SILENZIO MUSIC SERVER, FORTRESS SEATING, WW PLATINUM CABLES Analog Rig: CLEARAUDIO INNOVATION WOOD, UNIVERSAL ARM w/ Da VINCI' CART, 2nd UNIVERSAL ARM w/ GOLDFINGER STATEMENT CART, HRS-MXR REFERENCE RACK-GLOSS BLACK w/ M3X SHELVES, AESTHETIX RHEA SIG PHONO-PRE, BRYSTON BHA-1 HEADPHONE AMP, WW PLATINUM CABLES Reference System: BURMESTER 911MK3 AMP(3), 088 PRE-AMP, 089 CD PLAYER, 100 PHONO PRE-AMP, 948 POWER CONDITIONER, ACCUPHASE DG-68 VOICING EQUALIZER, AVID ACUTUS REFERENCE SP TT, GRAHAM PHANTOM II SUPREME ARM, BENZ MICRO LP-S CART, GRANDIOSO P1X/D1X STACK, G1X RUBIDIUM MASTER CLOCK, N05 NETWORK PLAYER, SILENZIO MUSIC SERVER, HRS-SXR CUSTOM RACK w/ M3X SHELVES, SONUS FABER AIDA SPEAKERS, JL FATHOM F113v2 SUBS(2) SOUND ANCHOR STANDS(2) WW PLATINUM CABLES Library System: GRANDIOSO M1 MONOBLOCK AMPS, C1 LINESTAGE PRE-AMP, K1X CD/SACD PLAYER, G1 MASTER RUBIDIUM CLOCK, E02 PHONO-PRE, SILENZIO MUSIC SERVER, AERIAL ACOUSTICS 20T V2, AERIAL SW12 SUBS(2), CANTON REF K1’s, VPI HRX TT w/ SDS POWER SUPPLY, ORTOFON CADENZA BLACK CART, KLAUDIO RCM, SHUNYATA DENALI 6000/S v2, SHUNYATA OMEGA QR’s, WW PLATINUM CABLES Esoteric/Bryston System: ESOTERIC C02-X PRE-AMP, P-02X TRANSPORT, D02-X DAC, G02-X CLOCK, BRYSTON 28B3 CUBED MONOBLOCK AMPS(4), BRYSTON BHA-1 HEADPHONE AMP, SHUNYATA DENALI 6000/S v2(2) EVEREST 8000 POWER CONDITIONER(2) ALTAIRA CG & SG HUBS, AMR-DP777-SE DAC, SILENZIO MUSIC SERVER, TAD REFERENCE ONE MK2 LOUDSPEAKERS, QUADRASPIRE RACK, WW PLATINUM CABLES Accuphase/Canton System: ACCUPHASE E800 INTEGRATED, DP570 CD/SACD PLAYER, T1200 FM STEREO TUNER, DG-68 VOICING EQUALIZER, PS530 POWER SUPPLY, CANTON REF K3’s, CANTON REF K5’s, SILENZIO MUSIC SERVER, HRS MXR REFERENCE MAHOGHANY RACK w/ M3X2 SHELVES, WW GOLD CABLES
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#4
12-11-2020, 12:43 AM
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Have any pictures? Out of curiosity I went back and looked and all the amps and some integrated and preamps to see which used the same as the 462.
I see the 901 has a similar, but with screws. Some of the older amps and smaller amps use one that looks snapped in instead of flush like the 462, probably less likely to fail.
__________________
McIntosh
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#5
12-11-2020, 01:37 AM
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Ok, so I took it apart and it's a piece of cake to fix, I just need the part (gonna call McIntosh and get it tomorrow)... In a nutshell, the IEC input is a stupidly cheap, hard plastic piece not fit to be on a $20 hot water kettle, much less a $9000 amp... the quality of the plastic is the worse I've seen in a long time .. the actual pins are also very small and hardy held the power cable on, which is why it had so much play... unacceptable.
I'm half tempted to take it to the local amp guy I know and have him do an after market higher quality one... sad to think they might be cost cutting? I can't imagine this piece lasting a "lifetime" ..
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#6
12-11-2020, 01:38 AM
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Wow, this is a major bummer. It should just take the shop and hour or so to fix. But, they probably have to order the part from McIntosh.
Here's the link at McIntosh Labs to check on a local authorized repair center near you: https://www.mcintoshlabs.com/support/servicenetwork
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#7
12-11-2020, 01:39 AM
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Quote:
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#8
12-11-2020, 01:42 AM
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#9
12-11-2020, 08:15 AM
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IEC input on my Mc462 just failed 😞
How could that part be on back order at Mcintosh? It seems that if it were, production would be stopped on all their products. I would have my dealer order the part from Mcintosh as they would have some pull in getting one right away and then I would just install it.
I hope you can get it fixed soon.
__________________
McIntosh MC462, C22 IV, and MR7084; Simaudio Moon 300D V2 DAC; Technics SL1200G, Mac Mini Server; Sonus Faber Grand Piano Home; and Wireworld Cables.
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#10
12-11-2020, 10:09 AM
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Sorry to hear that happened! It’s also disappointing to hear the IEC is so inadequate. Especially when most owners use aftermarket cords that are like ship tow lines!
Good luck with what sounds like an easy fix.
__________________
Main System Basis 2200 Signature/Vector 4/Transfiguration Proteus Ortofon Cadenza Black Allnic H3000/CJ ET5/Mcintosh 501's Thiel CS3.6 Thiel CS6 MIT EVO 2 IC Straightwire Maestro II SC Shunyata Denali SV2 Shunyata Sigma XC Wywires Juice PC’s Kubala Sosna PC’s Dedicated 20 amp lines Porter Ports Arcici Ref Suspense Stand Rives acoustically designed room  Shore House Basis 1400 Signature/Hadcock 228/Ortofon Jubilee ARC PH 5/Meridian 200/Meridian 263 DAC CJ Premier 14/Classe CA200/Thiel 3.6 Wywires Silver IC/Stereolab Diablo SC/MIT Z cord II
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