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  #1  
Old 10-20-2019, 04:41 PM
Mgrenwick Mgrenwick is offline
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Default VPI Prime Signature - feet adjustable?

I finally got some time to try to finish up the setup on my turntable.

I was under the impression that the feet are adjustable, they don't seem to be. The stand is level but the table is not. Am I missing something here?
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Old 10-20-2019, 07:06 PM
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Antonmb Antonmb is offline
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From page 2 of the manual:
“Verify the turntable is level by using a 9 or 12-inch bubble level front-to-back and side-to-side on the platter. If it is not level, rotate the cone feet up or down. If you must turn the Prime feet more than three full turns, level the shelf or platform the table sits on first.”
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Old 10-20-2019, 07:12 PM
Mgrenwick Mgrenwick is offline
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Quote:
Originally Posted by Antonmb View Post
From page 2 of the manual:
“Verify the turntable is level by using a 9 or 12-inch bubble level front-to-back and side-to-side on the platter. If it is not level, rotate the cone feet up or down. If you must turn the Prime feet more than three full turns, level the shelf or platform the table sits on first.”
Thanks, this doesn't seem to be in the physical manual that came with the table. When I turn the feet they just spin back to center. Something is off here, maybe I really have to torque them.
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Old 10-20-2019, 10:04 PM
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Quote:
Originally Posted by Mgrenwick View Post
Thanks, this doesn't seem to be in the physical manual that came with the table. When I turn the feet they just spin back to center. Something is off here, maybe I really have to torque them.


Perhaps something in the design has changed, I just pulled that from the manual on the VPI website.
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D'Agostino Momentum S250 MxV & HD pre; Linn Klimax Organik DSM, SonicTransporter, EtherRegen; Acoustic Signature Typhoon Neo, Koetsu RSP, Boulder 1108; Sf Il Cremonese; Shunyata Everest, Altaira, Sigma & Alpha v2
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Old 10-22-2019, 03:11 PM
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mcpaf76 mcpaf76 is offline
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I just had this exact same issue when I bought my Prime signature a few months ago. They stick a bit and you feel the rubber flexing you have to keep turning it until the bolt actually breaks loose. I verified this with my dealer and then directly with VPI because I felt like I was over torquing it and I didn't want to put too much pressure. Once I got the blessing from them that is how it works I applied a little more pressure and they came free and I was able to adjust them and level it.
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Old 10-22-2019, 03:12 PM
Mgrenwick Mgrenwick is offline
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Quote:
Originally Posted by Antonmb View Post
Perhaps something in the design has changed, I just pulled that from the manual on the VPI website.
Thanks for the input.
After a long talk with my dealer and VPI I have figured out the issue.
The only way I can explain it is you have to overcome the resistance of the rubber feet which is significant, once you do it will "break" free and than they work appropriately.
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Old 10-22-2019, 03:18 PM
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mcpaf76 mcpaf76 is offline
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Exactly, you feel like you could have potentially damaged them.
Quote:
Originally Posted by Mgrenwick View Post
Thanks for the input.
After a long talk with my dealer and VPI I have figured out the issue.
The only way I can explain it is you have to overcome the resistance of the rubber feet which is significant, once you do it will "break" free and than they work appropriately.
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Audio research LS28SE preamplifier, Aurender N10 Streamer, Topping D90 DAC, McIntosh MC462 amplifier. Focal Sopra 3 speakers. Salamander Archetype rack, Symposium Acoustics Segue shelves, Silver Eclipse 7 XLRs, Shunyata Everest power conditioner, Alpha V2, Delta V2 and Venom V2 10/12 power cords, and Audioquest Oak speaker cables. GIK Acoustic's bass soffits and 244 bass trap Art panels room treatments. Sony XBR75X900e 4K TV and Sony UBP-X800 Blu-ray player
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Old 10-22-2019, 04:07 PM
Mgrenwick Mgrenwick is offline
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Quote:
Originally Posted by mcpaf76 View Post
Exactly, you feel like you could have potentially damaged them.
YES! We must have posted at the same time as yours was not there when I was posting. Glad Im not the only one.

The support from my dealer and VPI has been subpar.. when I called they had no idea what I was talking about. Very disappointing. I feel like when you spend this kind of money a certain level of service should come with it. Everyone has been treating me like I bought a turntable suitcase from Bestbuy. Very thankful for this board.
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  #9  
Old 10-23-2019, 12:34 PM
dolsey01 dolsey01 is offline
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Quote:
Originally Posted by Mgrenwick View Post
YES! We must have posted at the same time as yours was not there when I was posting. Glad Im not the only one.

The support from my dealer and VPI has been subpar.. when I called they had no idea what I was talking about. Very disappointing. I feel like when you spend this kind of money a certain level of service should come with it. Everyone has been treating me like I bought a turntable suitcase from Bestbuy. Very thankful for this board.
Time to find a new dealer and I would reach out to Mat at VPI directly.

He's very accessible on Social Media or just pick up the phone and call him.
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