#1
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P5 issue
I have my P5 triggered so when my C2300 powers on the P5 turns on. Zones A B and C come on, zone D is delayed. When zone D comes on the other three zones shut down. I can manually turn on the other three zones after they shut down. I check the Scope and there is nothing on the graph or status page - all blank. If I put zone D on switched setting and power on the P5 all zones come on momentarily but then shut down and a message states Under Voltage Shutdown. My nearby APC H15 states incoming voltage at 122 V. This issue started yesterday. I have reached out to PS Audio but awaiting a reply. Any thoughts from other users? Unit is just outside of warranty period by 3 weeks.
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“Life is what happens to you while you’re busy making other plans” |
#2
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Can you reflash its firmware?
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Main Equipment: Kharma Elegance dB11-S, JL Audio F113v2 X 2, Block Audio Line & Mono SE Amplification, Bricasti M21 DAC, Antipodes Kala K-50 Server, Clearaudio Performance SE. Satisfy tonearm & Maestro Wood MM cartridge. Power: Shunyata Everest 8000, Sigma XC v2, Sigma NR v2, Block Audio PCs, Defender, ADDPowr Wizard Grounding: Shunyata Altaira CGS - 4 X Alpha CGS cables, Network : Supra Cat 8+, Twin (Nenon) Modified Buffalo GS2016 Switches, Keces P3 LPSU, Cables: Wireworld Platinum 8 USB, Wireworld Platinum Eclipse 8 Speaker cables, 6M & 1M Tubulus Concentus ICs, Other:Two PSI Audio AVAA C20, Multiple GIK products, Stillpoint Apertures, Stillpoint Minis and Ultra SS, Three 20 Amp lines, Furutech GTX - Gold outlets, Adona Rack |
#3
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Not sure how. I have updated it once.
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“Life is what happens to you while you’re busy making other plans” |
#4
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Download the latest firmware and instructions from their website.
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Main Equipment: Kharma Elegance dB11-S, JL Audio F113v2 X 2, Block Audio Line & Mono SE Amplification, Bricasti M21 DAC, Antipodes Kala K-50 Server, Clearaudio Performance SE. Satisfy tonearm & Maestro Wood MM cartridge. Power: Shunyata Everest 8000, Sigma XC v2, Sigma NR v2, Block Audio PCs, Defender, ADDPowr Wizard Grounding: Shunyata Altaira CGS - 4 X Alpha CGS cables, Network : Supra Cat 8+, Twin (Nenon) Modified Buffalo GS2016 Switches, Keces P3 LPSU, Cables: Wireworld Platinum 8 USB, Wireworld Platinum Eclipse 8 Speaker cables, 6M & 1M Tubulus Concentus ICs, Other:Two PSI Audio AVAA C20, Multiple GIK products, Stillpoint Apertures, Stillpoint Minis and Ultra SS, Three 20 Amp lines, Furutech GTX - Gold outlets, Adona Rack |
#5
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Will do - thank you for the guidance
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“Life is what happens to you while you’re busy making other plans” |
#6
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it's pretty straightforward. All you need once you download the file, is an SD memory card which you unzip the firmware update to. Best to only have those files on the SD card.
Turn off your P5, insert the SD card and turn on the P5. Wait until it is finished, turn off the P5 and remove the SD card (otherwise it will reflash your system every time you turn it off and on!). Good luck
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Main Equipment: Kharma Elegance dB11-S, JL Audio F113v2 X 2, Block Audio Line & Mono SE Amplification, Bricasti M21 DAC, Antipodes Kala K-50 Server, Clearaudio Performance SE. Satisfy tonearm & Maestro Wood MM cartridge. Power: Shunyata Everest 8000, Sigma XC v2, Sigma NR v2, Block Audio PCs, Defender, ADDPowr Wizard Grounding: Shunyata Altaira CGS - 4 X Alpha CGS cables, Network : Supra Cat 8+, Twin (Nenon) Modified Buffalo GS2016 Switches, Keces P3 LPSU, Cables: Wireworld Platinum 8 USB, Wireworld Platinum Eclipse 8 Speaker cables, 6M & 1M Tubulus Concentus ICs, Other:Two PSI Audio AVAA C20, Multiple GIK products, Stillpoint Apertures, Stillpoint Minis and Ultra SS, Three 20 Amp lines, Furutech GTX - Gold outlets, Adona Rack |
#7
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Have spoken to PS Audio. They sent me the latest firmware to load, but they feel it is an I/O board problem. This unit has less than 300 hrs on it but 2 months out of warranty. Will try new firmware tonight.
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“Life is what happens to you while you’re busy making other plans” |
#8
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Kevin, who did you buy the P5 from?
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Ivan FLORIDA MX136, MC1.2KW(10) MC2KW(2), MCD1100, MS750(2) MVP881, C1000C/P/T, MPC1500, HT-2 SUBS(2) HT3F(2) WS350(2) XRT2K, XCS2K, XR27(2) XCS350(2) JL GOTHAM v2 SUBS(2) SILENZIO MUSIC SERVER, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" MOTORIZED SCREEN, CINEMA-TECH SEATING, WW PLATINUM CABLES Reference System: ACCUPHASE A300 AMPS, C3900 PRE-AMP, DP1000 CD/SACD TRANSPORT, DC1000 DIGITAL PROCESSOR, DG-68 DIGITAL EQUALIZER, T1200 FM STEREO TUNER, PS1230 POWER SUPPLY, HRS-SXR CUSTOM RACK w/ M3X SHELVES, TAD REFERENCE ONE MK2 LOUDSPEAKERS, WW PLATINUM CABLES CAPE COD MX150, MC501(2) MC1.2KW(10) MC2301(2) MR88, MVP881, MCD1100, MDA1000, C1000C/P/T, MPC1500, ESOTERIC K-01X 30th ANNIVERSARY (BLACK) SACD/CD PLAYER, G02-X CLOCK, HT3F(2) XRT2K, XCS2K, XR27(2) JL GOTHAM v2 SUBS(2) JL FATHOM F113v2 SUBS(4) SOUND ANCHOR STANDS(2) KALEIDESCAPE STRATO & TERRA SERVERS 80-TB, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" SCREEN, SONUS FABER STRADIVARI, SILENZIO MUSIC SERVER, FORTRESS SEATING, WW PLATINUM CABLES Analog Rig: CLEARAUDIO INNOVATION WOOD, UNIVERSAL ARM w/ Da VINCI' CART, 2nd UNIVERSAL ARM w/ GOLDFINGER STATEMENT CART, HRS-MXR REFERENCE RACK-GLOSS BLACK w/ M3X SHELVES, AESTHETIX RHEA SIG PHONO-PRE, BRYSTON BHA-1 HEADPHONE AMP, WW PLATINUM CABLES Reference System: BURMESTER 911MK3 AMP(3), 088 PRE-AMP, 089 CD PLAYER, 100 PHONO PRE-AMP, 948 POWER CONDITIONER, ACCUPHASE DG-68 VOICING EQUALIZER, AVID ACUTUS REFERENCE SP TT, GRAHAM PHANTOM II SUPREME ARM, BENZ MICRO LP-S CART, GRANDIOSO P1X/D1X STACK, G1X RUBIDIUM MASTER CLOCK, N05 NETWORK PLAYER, SILENZIO MUSIC SERVER, HRS-SXR CUSTOM RACK w/ M3X SHELVES, SONUS FABER AIDA SPEAKERS, JL FATHOM F113v2 SUBS(2) SOUND ANCHOR STANDS(2) WW PLATINUM CABLES Library System: GRANDIOSO M1 MONOBLOCK AMPS, C1 LINESTAGE PRE-AMP, K1X CD/SACD PLAYER, G1 MASTER RUBIDIUM CLOCK, E02 PHONO-PRE, SILENZIO MUSIC SERVER, AERIAL ACOUSTICS 20T V2, AERIAL SW12 SUBS(2), CANTON REF K1’s, VPI HRX TT w/ SDS POWER SUPPLY, ORTOFON CADENZA BLACK CART, KLAUDIO RCM, SHUNYATA DENALI 6000/S v2, SHUNYATA OMEGA QR’s, WW PLATINUM CABLES Esoteric/Bryston System: ESOTERIC C02-X PRE-AMP, P-02X TRANSPORT, D02-X DAC, G02-X CLOCK, BRYSTON 28B3 CUBED MONOBLOCK AMPS(4), BRYSTON BHA-1 HEADPHONE AMP, SHUNYATA DENALI 6000/S v2(2) EVEREST 8000 POWER CONDITIONER(2) ALTAIRA CG & SG HUBS, AMR-DP777-SE DAC, SILENZIO MUSIC SERVER, TAD REFERENCE ONE MK2 LOUDSPEAKERS, QUADRASPIRE RACK, WW PLATINUM CABLES Accuphase/Canton System: ACCUPHASE E800 INTEGRATED, DP570 CD/SACD PLAYER, T1200 FM STEREO TUNER, DG-68 VOICING EQUALIZER, PS530 POWER SUPPLY, CANTON REF K3’s, CANTON REF K5’s, SILENZIO MUSIC SERVER, HRS MXR REFERENCE MAHOGHANY RACK w/ M3X2 SHELVES, WW GOLD CABLES |
#9
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Ivan,
Underwood HiFi. I have talked to the Dir. of Engr. at PS Audio and they are going to honor a warranty repair if the s/w update does not solve the issue.
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“Life is what happens to you while you’re busy making other plans” |
#10
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I am loading the new firmware and it has been loading for 45 mins now. How long should this take?
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“Life is what happens to you while you’re busy making other plans” |
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