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  #1  
Old 06-06-2013, 08:06 PM
drummermitchell drummermitchell is offline
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Default Alice can't make it through the keyhole

Alice did make thru the rabbit hole,only the OP(ME) couldn't see it.
The keyhole slots are there(only underneath the fabric)as some customers don't hang them and they don't want slits in the fabric.
Christina(GIK)pointed that out.
Just a tad embarrassed here(as I should be)jumped the gun way to fast and my sincere apologies to GIK.
Have and will delete my posts and will stop and think before I put my foot in my mouth.

Last edited by drummermitchell; 06-07-2013 at 10:47 AM.
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  #2  
Old 06-06-2013, 08:23 PM
Still-One Still-One is offline
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Your experience is 180 degrees from what I experienced. They went out of their way to help me get my "Art" the way I wanted it. I received 9 panels in two boxes without any issues.

As I remember GIK supplied everything I required except for the hooks I used to attach the units on the wall. My Realtraps look pretty pedestrian in comparison.

Last edited by Still-One; 06-06-2013 at 08:56 PM.
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  #3  
Old 06-06-2013, 08:52 PM
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My experience with GIK has been 100% positive. Each of my 14 traps has been exactly as ordered. Thumbs way up for GIK from me.

It sounds like GIK has tried to make the courier's mistake right. I am a little surprised that you haven't just called them about this keyhole slot issue rather than going to the forums so quickly....
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Old 06-06-2013, 10:38 PM
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Gotta say my GIK experience was a good one as well. All five of my traps were fine and boxed well. As suggested a phone call is in order, I called them a few times and was always helped without issue. Sorry for your trouble.
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  #5  
Old 06-07-2013, 12:16 AM
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I'm in the Happy Camp with my GIK purchases; just get in touch with them, they will make it right.
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Reference System: ACCUPHASE A300 AMPS, C3900 PRE-AMP, DP1000 CD/SACD TRANSPORT, DC1000 DIGITAL PROCESSOR, DG-68 DIGITAL EQUALIZER, T1200 FM STEREO TUNER, PS1230 POWER SUPPLY, HRS-SXR CUSTOM RACK w/ M3X SHELVES, TAD REFERENCE ONE MK2 LOUDSPEAKERS, WW PLATINUM CABLES
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MX150, MC501(2) MC1.2KW(10) MC2301(2) MR88, MVP881, MCD1100, MDA1000, C1000C/P/T, MPC1500, ESOTERIC K-01X 30th ANNIVERSARY (BLACK) SACD/CD PLAYER, G02-X CLOCK, HT3F(2) XRT2K, XCS2K, XR27(2) JL GOTHAM v2 SUBS(2) JL FATHOM F113v2 SUBS(4) SOUND ANCHOR STANDS(2) KALEIDESCAPE STRATO & TERRA SERVERS 80-TB, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" SCREEN, SONUS FABER STRADIVARI, SILENZIO MUSIC SERVER, FORTRESS SEATING, WW PLATINUM CABLES
Analog Rig: CLEARAUDIO INNOVATION WOOD, UNIVERSAL ARM w/ Da VINCI' CART, 2nd UNIVERSAL ARM w/ GOLDFINGER STATEMENT CART, HRS-MXR REFERENCE RACK-GLOSS BLACK w/ M3X SHELVES, AESTHETIX RHEA SIG PHONO-PRE, BRYSTON BHA-1 HEADPHONE AMP, WW PLATINUM CABLES
Reference System: BURMESTER 911MK3 AMP(3), 088 PRE-AMP, 089 CD PLAYER, 100 PHONO PRE-AMP, 948 POWER CONDITIONER, ACCUPHASE DG-68 VOICING EQUALIZER, AVID ACUTUS REFERENCE SP TT, GRAHAM PHANTOM II SUPREME ARM, BENZ MICRO LP-S CART, GRANDIOSO P1X/D1X STACK, G1X RUBIDIUM MASTER CLOCK, N05 NETWORK PLAYER, SILENZIO MUSIC SERVER, HRS-SXR CUSTOM RACK w/ M3X SHELVES, SONUS FABER AIDA SPEAKERS, JL FATHOM F113v2 SUBS(2) SOUND ANCHOR STANDS(2) WW PLATINUM CABLES

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Accuphase/Canton System: ACCUPHASE E800 INTEGRATED, DP570 CD/SACD PLAYER, T1200 FM STEREO TUNER, DG-68 VOICING EQUALIZER, PS530 POWER SUPPLY, CANTON REF K3’s, CANTON REF K5’s, SILENZIO MUSIC SERVER, HRS MXR REFERENCE MAHOGHANY RACK w/ M3X2 SHELVES, WW GOLD CABLES
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  #6  
Old 06-07-2013, 10:50 AM
drummermitchell drummermitchell is offline
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She did make it down the rabbit hole which I rewrote on the first post and deleted others.
I definitely over shot this,my mistake and my apologies to Gik Acoustics.
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  #7  
Old 06-07-2013, 11:59 AM
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Don.......Good to hear everything had a happy ending. Don't forget how much we like photos.
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  #8  
Old 06-07-2013, 08:12 PM
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Quote:
Originally Posted by drummermitchell View Post
Alice did make thru the rabbit hole,only the OP(ME) couldn't see it.
The keyhole slots are there(only underneath the fabric)as some customers don't hang them and they don't want slits in the fabric.
Christina(GIK)pointed that out.
Just a tad embarrassed here(as I should be)jumped the gun way to fast and my sincere apologies to GIK.
Have and will delete my posts and will stop and think before I put my foot in my mouth.
Your not the first and won't be the last. I think we've all done it at some time. Fact is you made it right and admitted error, first class move
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  #9  
Old 06-07-2013, 09:00 PM
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Quote:
Originally Posted by DonBattles View Post
Your not the first and won't be the last. I think we've all done it at some time. Fact is you made it right and admitted error, first class move
Kudo's +1
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MX136, MC1.2KW(10) MC2KW(2), MCD1100, MS750(2) MVP881, C1000C/P/T, MPC1500, HT-2 SUBS(2) HT3F(2) WS350(2) XRT2K, XCS2K, XR27(2) XCS350(2) JL GOTHAM v2 SUBS(2) SILENZIO MUSIC SERVER, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" MOTORIZED SCREEN, CINEMA-TECH SEATING, WW PLATINUM CABLES
Reference System: ACCUPHASE A300 AMPS, C3900 PRE-AMP, DP1000 CD/SACD TRANSPORT, DC1000 DIGITAL PROCESSOR, DG-68 DIGITAL EQUALIZER, T1200 FM STEREO TUNER, PS1230 POWER SUPPLY, HRS-SXR CUSTOM RACK w/ M3X SHELVES, TAD REFERENCE ONE MK2 LOUDSPEAKERS, WW PLATINUM CABLES
CAPE COD

MX150, MC501(2) MC1.2KW(10) MC2301(2) MR88, MVP881, MCD1100, MDA1000, C1000C/P/T, MPC1500, ESOTERIC K-01X 30th ANNIVERSARY (BLACK) SACD/CD PLAYER, G02-X CLOCK, HT3F(2) XRT2K, XCS2K, XR27(2) JL GOTHAM v2 SUBS(2) JL FATHOM F113v2 SUBS(4) SOUND ANCHOR STANDS(2) KALEIDESCAPE STRATO & TERRA SERVERS 80-TB, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" SCREEN, SONUS FABER STRADIVARI, SILENZIO MUSIC SERVER, FORTRESS SEATING, WW PLATINUM CABLES
Analog Rig: CLEARAUDIO INNOVATION WOOD, UNIVERSAL ARM w/ Da VINCI' CART, 2nd UNIVERSAL ARM w/ GOLDFINGER STATEMENT CART, HRS-MXR REFERENCE RACK-GLOSS BLACK w/ M3X SHELVES, AESTHETIX RHEA SIG PHONO-PRE, BRYSTON BHA-1 HEADPHONE AMP, WW PLATINUM CABLES
Reference System: BURMESTER 911MK3 AMP(3), 088 PRE-AMP, 089 CD PLAYER, 100 PHONO PRE-AMP, 948 POWER CONDITIONER, ACCUPHASE DG-68 VOICING EQUALIZER, AVID ACUTUS REFERENCE SP TT, GRAHAM PHANTOM II SUPREME ARM, BENZ MICRO LP-S CART, GRANDIOSO P1X/D1X STACK, G1X RUBIDIUM MASTER CLOCK, N05 NETWORK PLAYER, SILENZIO MUSIC SERVER, HRS-SXR CUSTOM RACK w/ M3X SHELVES, SONUS FABER AIDA SPEAKERS, JL FATHOM F113v2 SUBS(2) SOUND ANCHOR STANDS(2) WW PLATINUM CABLES

Library System: GRANDIOSO M1 MONOBLOCK AMPS, C1 LINESTAGE PRE-AMP, K1X CD/SACD PLAYER, G1 MASTER RUBIDIUM CLOCK, E02 PHONO-PRE, SILENZIO MUSIC SERVER, AERIAL ACOUSTICS 20T V2, AERIAL SW12 SUBS(2), CANTON REF K1’s, VPI HRX TT w/ SDS POWER SUPPLY, ORTOFON CADENZA BLACK CART, KLAUDIO RCM, SHUNYATA DENALI 6000/S v2, SHUNYATA OMEGA QR’s, WW PLATINUM CABLES
Esoteric/Bryston System: ESOTERIC C02-X PRE-AMP, P-02X TRANSPORT, D02-X DAC, G02-X CLOCK, BRYSTON 28B3 CUBED MONOBLOCK AMPS(4), BRYSTON BHA-1 HEADPHONE AMP, SHUNYATA DENALI 6000/S v2(2) EVEREST 8000 POWER CONDITIONER(2) ALTAIRA CG & SG HUBS, AMR-DP777-SE DAC, SILENZIO MUSIC SERVER, TAD REFERENCE ONE MK2 LOUDSPEAKERS, QUADRASPIRE RACK, WW PLATINUM CABLES
Accuphase/Canton System: ACCUPHASE E800 INTEGRATED, DP570 CD/SACD PLAYER, T1200 FM STEREO TUNER, DG-68 VOICING EQUALIZER, PS530 POWER SUPPLY, CANTON REF K3’s, CANTON REF K5’s, SILENZIO MUSIC SERVER, HRS MXR REFERENCE MAHOGHANY RACK w/ M3X2 SHELVES, WW GOLD CABLES
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  #10  
Old 06-15-2013, 01:47 AM
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GIK Acoustics GIK Acoustics is offline
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Wow, I don't know how I missed this thread over the past week (I swear I've been checking the GIK forum?!)

Anyways, glad that everyone else has had a good experience and I'm glad Christina sorted you out Don. It's fairly easy to get frustrated at such things. You wait for products to be built, and shipped, and when they finally get there you're so eager to get them up and listen to the difference, it can definitely be a frustrating experience when you've got an additional delay when you're not sure how to mount them.

In either case, even if someone does get worked up or confused I'm glad there are forums for people to discuss it publicly. Though I wouldn't want people to be disappointed with our products or service, I'd rather work for a company that is aware of our mistakes instead of pretending like they don't happen, and a forum is a great place to discuss such things.
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