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Esoteric Audio World Class cost no object Electronics |
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#11
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Main Equipment: Kharma Elegance dB11-S, JL Audio F113v2 X 2, Block Audio Line & Mono SE Amplification, Bricasti M21 DAC, Antipodes Kala K-50 Server, Clearaudio Performance SE. Satisfy tonearm & Maestro Wood MM cartridge. Power: Shunyata Everest 8000, Sigma XC v2, Sigma NR v2, Block Audio PCs, Defender, ADDPowr Wizard Grounding: Shunyata Altaira CGS - 4 X Alpha CGS cables, Network : Supra Cat 8+, Twin (Nenon) Modified Buffalo GS2016 Switches, Keces P3 LPSU, Cables: Wireworld Platinum 8 USB, Wireworld Platinum Eclipse 8 Speaker cables, 6M & 1M Tubulus Concentus ICs, Other:Two PSI Audio AVAA C20, Multiple GIK products, Stillpoint Apertures, Stillpoint Minis and Ultra SS, Three 20 Amp lines, Furutech GTX - Gold outlets, Adona Rack |
#12
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I checked with my friend. He told me Tap Electronics is the main service center for Esoteric and that all SACD players with the UX or X prefix need to go to Japan for repair due to the alignment jig(s). My friend did speak to Scott. He said he was empathetic but there is nothing he could do. The 1600 shipping quoted was both ways and the unit is out of warranty. That is all I know.
Esoteric also said they not only need the alignment jig, but the proper "environment" as well. What does that mean, a clean room? |
#13
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I think Ivan has offered good advice here: Your friend should contact Scott Sefton via his Esoteric dealer. A good dealer can have a lot of influence in a matter such as this. While that process is underway, I think your friend should explore different shipping options on his own. As you've pointed out, that $1,600 shipping quote doesn't seem realistic.
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#14
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Even if it costs $1,000 to ship, then you have to add the costs of parts and repairs. Isn’t this unit worth about $2,000 in good working order?
Not sure I would spend more than half it’s value repairing it.
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Audio Room: CH Precision I1, Esoteric k01XD, Lab 12 Melto 2, Luxman PD-171A TT, Roon Nucleus, Stenheim Alumine Three, Silversmith Fidelium speaker cables, Siltech 680 interconnects, Shunyata Sigma USB Cable, Audioquest Hurricane PCs, Shunyata Everest,CORE Design racks, Stein Harmonizers, HRS damping plates, Stillpoints and all that other silly stuff. Office: Luxman L-595A SE, Diapason Neos speakers, HiFi Rose RS150B, Nordost Frey 2 Interconnects, Tellurium Q Silver speaker cables, |
#15
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To close the loop on this, according to the user who first posted this problem on another site, the repair cost him $350, including round-trip freight. The unit seems to be working now, he says, and did not go back to Japan for service.
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Primary sources: VPI TNT III/SDS turntable, SME-V arm; Bryston BDP-3 digital player; Bryston BDA-3 DAC; McIntosh MVP-881 disc player; McIntosh MR-80 tuner. Preamplifier Audio Research Ref 5SE; Audio Research Ref Phono 2SE; Moon 430 HA. Amplifiers Conrad Johnson Premier 1B; Audio Research D-300; Bryston 4B. Speakers Infinity IRS Beta. Recorders Tandberg TD20A; Crown SX-822; Nakamichi 670ZX; Alesis Masterlink ML-9600. Power Tice Power Block/Titan (x2); McIntosh MPC1500; API Ultra II-20; multiple 20A derated dedicated lines. Last edited by cleeds; 03-20-2019 at 09:01 AM. |
#16
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I heard the same as Cleeds today although he did not say what they did or why it didn’t go back to Japan. Still makes me nervous by owning one that was made in 2008.
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#17
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Good to read this seems to have a 'happy' resolution.
However, CDPs have many moving parts. One should expect them to wear to the point of needing repairs at some point. No mgfr can afford to stock repair parts forever. Even Rolex in NYC told me they may no longer be able to repair the movement in their Oysterquartz (proprietary quartz movement) after 25yr (they will make a mechanical part if needed - but not their electronic movement). Many pieces of excellent gear (Sony SCD-1/-777ES optical blocks, for instance) become door-stops for lack of repair parts.
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Glenn... Canton Reference 9 Clearaudio SM Pro Focal Bathys JLA 10" Dominion Kuzma Stabi S w/MC & MM Magnepan 1,7i McIntosh MA8950 & MR88 Oppo 203 Roon Nucleus Rose Hifi RS150B Shunyata Gemini-4 Sony ST-A6B, TA-F6B, ST-J75 & PS-X75 Sorane SA1.2 & TA-1L Stillpoints LP1v2 WW Pt, Au & Ag |
#18
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This is sad but true, as anyone who works to keep tape decks functioning properly understands. Over the years, I've spent more money servicing my tape decks than the decks cost me when they were new. It just goes with the territory.
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Primary sources: VPI TNT III/SDS turntable, SME-V arm; Bryston BDP-3 digital player; Bryston BDA-3 DAC; McIntosh MVP-881 disc player; McIntosh MR-80 tuner. Preamplifier Audio Research Ref 5SE; Audio Research Ref Phono 2SE; Moon 430 HA. Amplifiers Conrad Johnson Premier 1B; Audio Research D-300; Bryston 4B. Speakers Infinity IRS Beta. Recorders Tandberg TD20A; Crown SX-822; Nakamichi 670ZX; Alesis Masterlink ML-9600. Power Tice Power Block/Titan (x2); McIntosh MPC1500; API Ultra II-20; multiple 20A derated dedicated lines. |
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