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Old 07-20-2019, 08:37 AM
docdan50 docdan50 is offline
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Default Ref phono 2se

I have a ref phono 2se. When I power it off the display turns off but the tubes remain on. It sounds fine when playing a record. I have tried unplugging for a few minutes to reset the microprocessor but that did not help. Any ideas? I may have to send it to ARC for repair
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Old 07-20-2019, 09:05 AM
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I have a ref phono 2se. When I power it off the display turns off but the tubes remain on. It sounds fine when playing a record. I have tried unplugging for a few minutes to reset the microprocessor but that did not help. Any ideas? I may have to send it to ARC for repair
That's strange, do the tubes stay on indefinitely or will they turn off after an extended period of time?

- Buck
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Old 07-20-2019, 09:14 AM
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Agree that's strange. The tubes fade out fairly quickly when power is cut. Turning off power switch should be same as unplugging.
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Old 07-20-2019, 09:44 AM
docdan50 docdan50 is offline
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Stay on until I pull the plug
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Old 07-23-2019, 07:37 PM
iamhifi iamhifi is offline
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when I had my 2se never behave that way you might want to call ARC
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Old 07-24-2019, 08:25 AM
docdan50 docdan50 is offline
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Interesting story. My audio retailer who did not sell me the piece offered to take a look at it and discovered the power switch had been bypassed so the display would shut off but not the tubes. Apparently the person I bought it from never noticed. ARC when contacted said they sometimes do this for burn in reasons and it slipped out that way accidentally. ARC will take it back and repair at no expense and the seller has refunded the purchase price to me. I was then able to buy a demo ref 3 phono.
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Old 07-24-2019, 08:39 AM
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Quote:
Originally Posted by docdan50 View Post
Interesting story. My audio retailer who did not sell me the piece offered to take a look at it and discovered the power switch had been bypassed so the display would shut off but not the tubes. Apparently the person I bought it from never noticed. ARC when contacted said they sometimes do this for burn in reasons and it slipped out that way accidentally. ARC will take it back and repair at no expense and the seller has refunded the purchase price to me. I was then able to buy a demo ref 3 phono.
Wow, that’s interesting! Glad it worked out for you, I’m sure the Reference 3 is gonna be awesome too.

- Buck
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Library: Speakers: Avalon Acoustics Isis, Subwoofers: (2) REL Acoustics 212SE Amplification: D’agostino Momentum preamplifier, D’agostino S250 stereo amplifier Digital: Ayre C-5xeMP SACD/DVD player/transport, DCS Rossini DAC/streamer. Analog: VPI Classic Signature, Dynavector XX2 mkII cartridge. Phono Preamp: Audio Research Ref 2 SE
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