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  #11  
Old 02-10-2018, 08:42 PM
nicoff nicoff is online now
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Read the manual to learn how to restore to factory setting. That might do the trick.
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  #12  
Old 02-10-2018, 08:47 PM
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Unfortunately this unit requires service; it will be handled professionally and returned promptly.
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MX136, MC1.2KW(10) MC2KW(2), MCD1100, MS750(2) MVP881, C1000C/P/T, MPC1500, HT-2 SUBS(2) HT3F(2) WS350(2) XRT2K, XCS2K, XR27(2) XCS350(2) PS AUDIO PPP(8) RGPC 1200(20) RGPC POLE PIG(4) JL GOTHAM SUBS(2) SONOS ZP90-W4S MOD, LUMAGEN RADIANCE SCALER, SONY VPH-G90U PROJECTOR, SVS SCISSOR LIFT, STEWART STUDIOTEK 120" MOTORIZED SCREEN, ASC ACOUSTIC PANELS & BASS TRAPS, CINEMA-TECH SEATING, WIREWORLD PLATINUM STARLIGHT HDMI, GOLD ECLIPSE CABLES & PLATINUM ELECTRA PC'S
Reference System: ACCUPHASE A250 MONOBLOCK AMPS, C3850 PRE-AMP, DP950 CD/SACD PRECISION TRANSPORT, DC950 PRECISION DIGITAL PROCESSOR, DG-58 DIGITAL VOICING EQUALIZER, T1200 FM STEREO TUNER, PS530 POWER SUPPLY, SONOS ZP90-W4S MOD, HRS-SXR CUSTOM 4V-4V RACK w/ M3X 1921 SHELVES, TAD REFERENCE ONE MK2 LOUDSPEAKERS, WIREWORLD PLATINUM CABLES & PLATINUM ELECTRA PC'S
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MX150, MC501(2) MC1.2KW(10) MC2301(2) MR88, MS750(3) MVP881, MCD1100, MDA1000, C1000C/P/T, MPC1500, ESOTERIC K-01X 30th ANNIVERSARY (BLACK) SACD/CD PLAYER, G02-X CLOCK, HT3F(2) XRT2K, XCS2K, XR27(2) OPPO-BDP95, PS AUDIO PPP(8) PUREPOWER 1050(4) RGPC 1200(15) JL GOTHAM SUBS(2) JL FATHOM F113 SUBS(4) SOUND ANCHOR SUB STANDS(2) LUMAGEN RADIANCE PRO SCALER, SONY VPH-G90U PROJECTOR, STEWART STUDIOTEK 120" SCREEN, SONUS FABER STRADIVARI, SILENZIO, SONOS ZP90-W4S MOD, BRYSTON BHA-1, ASC ACOUSTIC PANELS & BASS TRAPS, FORTRESS SEATING, WIREWORLD PLATINUM ECLIPSE CABLES & PLATINUM ELECTRA PC'S.
Analog Rig: CLEARAUDIO INNOVATION WOOD w/ OUTER RING & CLAMP, UNIVERSAL ARM w/ Da VINCI' CART, 2nd UNIVERSAL ARM w/ GOLDFINGER STATEMENT CART, KLAUDIO RCM, HRS-MXR REFERENCE 4V RACK-GLOSS BLACK w/ M3X 1921 SHELVES, AESTHETIX RHEA SIG PHONO-PRE, PS AUDIO PPP, RGPC 1200, WIREWORLD PLATINUM ECLIPSE CABLES & PLATINUM ELECTRA PC'S
Reference System: BURMESTER 911MK3 AMP(3), 088 PRE-AMP, 089 CD PLAYER, 100 PHONO PRE-AMP LOADED, 948 POWER CONDITIONER, AVID ACUTUS REFERENCE SP TT, GRAHAM PHANTOM II SUPREME ARM, BENZ MICRO LP-S CART, ESOTERIC GRANDIOSO P1/D1 STACK, G01X RUBIDIUM MASTER CLOCK, N05 NETWORK PLAYER, SILENZIO, HRS-SXR CUSTOM 2V-3V-2V RACK w/ M3X 1921 SHELVES, STILLPOINTS, SONUS FABER AIDA SPEAKERS IN RED VIOLIN FINISH, JL FATHOM F113(2) SOUND ANCHOR SUB STANDS(2) ASC ACOUSTIC PANELS & BASS TRAPS, GIK PICTURE PANELS, PS AUDIO P10, WIREWORLD PLATINUM CABLES & PLATINUM ELECTRA PC'S

Library System: ESOTERIC GRANDIOSO SYSTEM M1 MONOBLOCK AMPS(2), C1 LINESTAGE PRE-AMP, K1 CD/SACD PLAYER, G1 MASTER RUBIDIUM CLOCK, E02 PHONO-PRE, SILENZIO, SONOS ZP90-W4S MOD, AERIAL ACOUSTICS 20T V2 SANTOS ROSEWOOD, AERIAL SW12 SUBS SANTOS ROSEWOOD w/ BASES(2), CANTON REF K1, VPI HRX TT w/ SDS POWER SUPPLY, ORTOFON CADENZA BLACK CART, FURUTECH SILVER ARROWS PHONO CABLE, KLAUDIO RCM, SHUNYATA PS8, RGPC 1200(2) STEVE BLINN COMPLETE CUSTOM RACK, ASC STUDIO TRAPS, WIREWORLD PLATINUM ECLIPSE IC'S & PLATINUM ELECTRA PC'S
Bryston/Esoteric System: ESOTERIC C02-X PRE-AMP, P-02X TRANSPORT, D02-X DAC, G02-X CLOCK, BRYSTON 28B CUBED MONOBLOCK AMPS, BIT-15(2) AMR-DP777-SE DAC, SILENZIO, TAD REFERENCE ONE MK2 LOUDSPEAKERS, QUADRASPIRE RACK, WIREWORLD PLATINUM ECLIPSE IC'S & PLATINUM ELECTRA PC'S
Accuphase/Canton System: ACCUPHASE E-650 INTEGRATED, DP750 CD/SACD PLAYER, T1200 FM STEREO TUNER, PS530 POWER SUPPLY, CANTON REF K3, CANTON REF K5, SILENZIO, HRS MXR 4V REFERENCE MAHOGHANY RACK w/ M3X 1921 SHELVES, WIREWORLD GOLD ECLIPSE IC’s & PLATINUM ELECTRA PC'S

New Bryston Active System Coming Soon...
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  #13  
Old 02-10-2018, 08:55 PM
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Quote:
Originally Posted by ariess View Post
I’ll let you all know how Esoteric’s service is as I go through the process in case any of you find yourself in this situation.
Oh I have a lot of experience. It's fine but slowwww
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  #14  
Old 02-10-2018, 10:24 PM
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I once had the same issue a few years ago with the K-03x. I shut down and unplugged the unit and let it sit for a bit and then powered up again. I may have done a reset but I do not recall since it has been a few years. I got the tray to open and retrieved the disk. What I found is placing the disk securely toward the back of the tray helped and have never had another issue. This was a one time occurrence and has not happened since. Wish you well. Jim
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Home Theater 7.2: McIntosh MX150, MC452, MC207; B&W 803D2 Diamonds, HTM2 center, CWM7.3 surrounds; JLAudio F112 x2 subs; Panasonic TC-P65ZT60 65" Studio Master Plasma; Oppo 95; Crown FM Two Tuner; Sonos with W4S Remedy; Apple TV; Furman Elite 20 amp PFi x2; WW and AQ Cables/Cords; Salamander Synergy Four Bay Cabinet
Office 2ch with McIntosh vintage refurbished gear: McIntosh MC275V6 x2 tube amps; Klipsch Cornwall I vintage speakers (1982); AQ Dragonfly Red DAC/Jitterbug/cables; PS Audio Dectet Power Center; Mcintosh C28, MC2105, MR78 (with mod), MQ101, each with original walnut cabinet and panloc (1976), MCD7008 (1996), ML1C speakers (1976); Bang & Olufsen Beogram 4002 turntable (1976) with new SoundSmith SMMC20CL cartridge (2015); Salamander double rack
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  #15  
Old 02-10-2018, 10:39 PM
aardvarkbark aardvarkbark is offline
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Quote:
Originally Posted by ariess View Post
Who knew it loved John Denver so much.
I know it's not a funny situation to you, but this quip is hilarious.

Here's hoping it barfs up John soon. And NOT like a dog does after a bone!
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  #16  
Old 02-13-2018, 01:47 PM
Car commander Car commander is offline
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My experience a couple of year ago with my K-01 was that once Ivan got involved, I got the player back quickly. Seems like only a week including shipping.
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  #17  
Old 02-13-2018, 05:07 PM
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Quote:
Originally Posted by Car commander View Post
My experience a couple of year ago with my K-01 was that once Ivan got involved, I got the player back quickly. Seems like only a week including shipping.
That's good to know for future issues for all of us.
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Power conditioning: Transparent PowerIsolator
Isolation: HRS
Room treatments: Vicoustics
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  #18  
Old 02-14-2018, 06:28 PM
nicoff nicoff is online now
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Quote:
Originally Posted by ariess View Post
Rats, my K1 decided to grab a disk and it won’t let it go! It also made some clickety sounds and displayed “Tray! Tray!”

This is not good! Looks like I need to send it for repair. It’s gonna be hard to live without.


Did you get the K1 to throw up? 🤮
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  #19  
Old 02-14-2018, 07:15 PM
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This happened to my K-01X. I got the disc out and haven't had it happen again in a couple years. I never hit the open/close button until I have hit the stop button twice. I believe it happened to my unit because the tray was trying to open before the disc had been unclamped. Hope you get it fixed asap.

Dave
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Source: Esoteric K-01X & G-01, Aurender W20
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SSP: Bryston SP-3
Blu: OPPO UDP-205
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  #20  
Old 02-15-2018, 06:41 PM
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Is it still under warranty?
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