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  #21  
Old 09-11-2018, 06:53 AM
brodricj brodricj is online now
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And this out today:
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  #22  
Old 09-11-2018, 06:54 AM
brodricj brodricj is online now
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Quote:
Originally Posted by Poppyhome View Post
Did you ever try contacting HDfury, as one of their products might be a work around fix?
No. I just want Krell to fix their own product. Rather than buy somebody else's product to fix it.
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  #23  
Old 09-11-2018, 11:35 AM
David S. David S. is offline
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Originally Posted by brodricj View Post
So it's not economical for them to fix a software problem that is the subject of a customer complaint? Especially considering they were only up for $50-ish shipping to send a Foundation to Lumagen so they could analyse the problem.
Why not contact Lumagen & see if they might be interested in using YOUR Krell unit to come up with a fix? Big win for everybody if they go for it.
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  #24  
Old 09-12-2018, 06:40 PM
brodricj brodricj is online now
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I'm in Australia. If Krell don't want to help, it's easy for me. I just won't buy Krell again.

I can decode in the player, and that works. It just bugs me that bitstream doesn't work and Krell won't do anything to help.

It's not worth me spending $600+ on shipping for this if Krell not prepared to spend $50 on shipping at their end.

Last edited by brodricj; 09-12-2018 at 06:44 PM.
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  #25  
Old 09-12-2018, 07:09 PM
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Poppyhome Poppyhome is online now
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This thread should get back on track - Strata-Gee: Showing Signs of Life, Krell Announces New COO

I wish Krell all the best for their Future.

Ron
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A/V Processor: McIntosh MX-150. Amps: McIntosh MC207. Digital Sources: PS Audio DirectStream DAC, Bridge II, Roon, Oppo UDP-205. Phono Preamp: Gold Note PH-10. Analog Sources: Gold Note Pianosa, Donatello Gold. Speakers: Sonus faber Cremona Auditor M, Sonus faber Cremona Center M, Sonus Faber Wall Domus, JL Audio e112 Sub. Wires: DIY Speaker Cable Furez FZ102AS 10-2, Blue Jeans Cable LC-1 Audio Cables, Belden 1800F XLR, Monoprice HDMI and Power Cords. Power: PS Audio Quintet, PS Audio Duet.
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  #26  
Old 09-13-2018, 08:50 AM
brodricj brodricj is online now
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And I just wish Krell would fix problems in the products they sell.
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  #27  
Old 09-13-2018, 09:06 AM
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Quote:
Originally Posted by brodricj View Post
And I just wish Krell would fix problems in the products they sell.

Goodbye

Ron
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A/V Processor: McIntosh MX-150. Amps: McIntosh MC207. Digital Sources: PS Audio DirectStream DAC, Bridge II, Roon, Oppo UDP-205. Phono Preamp: Gold Note PH-10. Analog Sources: Gold Note Pianosa, Donatello Gold. Speakers: Sonus faber Cremona Auditor M, Sonus faber Cremona Center M, Sonus Faber Wall Domus, JL Audio e112 Sub. Wires: DIY Speaker Cable Furez FZ102AS 10-2, Blue Jeans Cable LC-1 Audio Cables, Belden 1800F XLR, Monoprice HDMI and Power Cords. Power: PS Audio Quintet, PS Audio Duet.
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  #28  
Old 09-13-2018, 11:01 AM
BillK BillK is offline
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Quote:
Originally Posted by brodricj View Post
So it's not economical for them to fix a software problem that is the subject of a customer complaint? Especially considering they were only up for $50-ish shipping to send a Foundation to Lumagen so they could analyse the problem.
I got a message from Walter Schofield on another forum today, asking anyone having ongoing issues with Krell products (especially any units in for repair for ridiculous amounts of time) to reach out to him directly.
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