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  #21  
Old 08-10-2017, 02:13 PM
thughes thughes is online now
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Quote:
Originally Posted by VGAustin View Post
[W]hen you take the four Philips screws on the back of the unit off and remove the back plastic housing you can see the LED is inserted in a kind of small heatshrink type tube that aligns it with the lens that is seen from the front. I read in another forum of some issues where this has not been correctly aligned
Once I had the Soloist back out of the wall installations, I went through these steps, and they did solve the problem. I tried to straighten the black heat shrink material and slightly bend out the plastic housing the shrink attaches to. A quick test just showed that the LED is now visible though the window on the outside.

Thanks to VG Austin for putting me onto this solution.

Last edited by jdandy; 08-10-2017 at 02:22 PM. Reason: correct quote syntax
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  #22  
Old 08-10-2017, 02:24 PM
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Terry.......Great news and a happy ending. Gotta love the flow of information that helps us all here on AA.
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  #23  
Old 08-10-2017, 03:05 PM
thughes thughes is online now
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True, Dan. This was an unexpected solution to my problem. To be fair, Ivan had already sold me a replacement that is in the wall now, and PS Audio has offered to apply the cost of the Soloist and a good discount if I return the Soloist for anything in their current catalog. I don't know for sure what I will do now.
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  #24  
Old 08-10-2017, 10:02 PM
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PS Audio has offered to apply the cost of the Soloist and a good discount if I return the Soloist for anything in their current catalog. I don't know for sure what I will do now.
Terry.......


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  #25  
Old 08-11-2017, 08:59 AM
thughes thughes is online now
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Yeah, it's tempting to take the hook, but I was returning a broken Soloist. Now, it's not broken.
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  #26  
Old 08-11-2017, 09:03 AM
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Yeah, it's tempting to take the hook, but I was returning a broken Soloist. Now, it's not broken.
Terry.......Sell it or save it. Maybe use it for a subwoofer.
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  #27  
Old 08-11-2017, 10:14 AM
VGAustin VGAustin is offline
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Hey Thughes,

Glad it worked out!

Have a great weekend
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  #28  
Old 08-11-2017, 03:44 PM
thughes thughes is online now
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Quote:
Terry.......Sell it or save it. Maybe use it for a subwoofer.
I have uses in mind. I imagine I'll keep it.

Quote:
Glad it worked out!
Thanks again for the solution.

Last edited by thughes; 08-11-2017 at 03:53 PM.
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