Servicing Shindo gear

[Jceaves]

This is an old thread, but I recently learned that I was mistaken in my assumption that Shindo Labs would service used gear purchased from a private party. My dealer says no. Shindo will service only items purchased from an authorized dealer.

[Vinyljh]

Thats simply not correct. Shindo will not service modified or poorly repaired gear. Or anything gray market or sold from one market to another. They will service legitimate products sold by an authorized dealer originally.


Jonathan
Tone Imports

[Jceaves]

Thanks for the correction Jonathan. Not the story I recently got from my dealer. A VR popped up for sale recently and I called him precisely to ask if Shindo would service an amp purchased from a private party on Audiogon or US Audio Mart. He said no - Shindo only serviced gear purchased (new or used) from a dealer. I rephrased the question to be sure, but the answer was still a definate no. I'm glad it's not the case. I'll clarify with him - obviously just a miscommunication between us.