#31
|
|||
|
|||
Quote:
|
#32
|
|||
|
|||
Today I visited a McIntosh service center and most likely the issue I have with the SACD playback is due to a failing laser.
The MCT450 has to be sent to McIntosh for service. |
#33
|
||||
|
||||
philCT… Welcome to AA!
__________________
Ivan FLORIDA MX136, MC1.2KW(10) MC2KW(2), MCD1100, MS750(2) MVP881, C1000C/P/T, MPC1500, HT-2 SUBS(2) HT3F(2) WS350(2) XRT2K, XCS2K, XR27(2) XCS350(2) JL GOTHAM v2 SUBS(2) SILENZIO MUSIC SERVER, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" MOTORIZED SCREEN, CINEMA-TECH SEATING, WW PLATINUM CABLES Reference System: ACCUPHASE A300 AMPS, C3900 PRE-AMP, DP1000 CD/SACD TRANSPORT, DC1000 DIGITAL PROCESSOR, DG-68 DIGITAL EQUALIZER, T1200 FM STEREO TUNER, PS1230 POWER SUPPLY, HRS-SXR CUSTOM RACK w/ M3X SHELVES, TAD REFERENCE ONE MK2 LOUDSPEAKERS, WW PLATINUM CABLES CAPE COD MX150, MC501(2) MC1.2KW(10) MC2301(2) MR88, MVP881, MCD1100, MDA1000, C1000C/P/T, MPC1500, ESOTERIC K-01X 30th ANNIVERSARY (BLACK) SACD/CD PLAYER, G02-X CLOCK, HT3F(2) XRT2K, XCS2K, XR27(2) JL GOTHAM v2 SUBS(2) JL FATHOM F113v2 SUBS(4) SOUND ANCHOR STANDS(2) KALEIDESCAPE STRATO & TERRA SERVERS 80-TB, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" SCREEN, SONUS FABER STRADIVARI, SILENZIO MUSIC SERVER, FORTRESS SEATING, WW PLATINUM CABLES Analog Rig: CLEARAUDIO INNOVATION WOOD, UNIVERSAL ARM w/ Da VINCI' CART, 2nd UNIVERSAL ARM w/ GOLDFINGER STATEMENT CART, HRS-MXR REFERENCE RACK-GLOSS BLACK w/ M3X SHELVES, AESTHETIX RHEA SIG PHONO-PRE, BRYSTON BHA-1 HEADPHONE AMP, WW PLATINUM CABLES Reference System: BURMESTER 911MK3 AMP(3), 088 PRE-AMP, 089 CD PLAYER, 100 PHONO PRE-AMP, 948 POWER CONDITIONER, ACCUPHASE DG-68 VOICING EQUALIZER, AVID ACUTUS REFERENCE SP TT, GRAHAM PHANTOM II SUPREME ARM, BENZ MICRO LP-S CART, GRANDIOSO P1X/D1X STACK, G1X RUBIDIUM MASTER CLOCK, N05 NETWORK PLAYER, SILENZIO MUSIC SERVER, HRS-SXR CUSTOM RACK w/ M3X SHELVES, SONUS FABER AIDA SPEAKERS, JL FATHOM F113v2 SUBS(2) SOUND ANCHOR STANDS(2) WW PLATINUM CABLES Library System: GRANDIOSO M1 MONOBLOCK AMPS, C1 LINESTAGE PRE-AMP, K1X CD/SACD PLAYER, G1 MASTER RUBIDIUM CLOCK, E02 PHONO-PRE, SILENZIO MUSIC SERVER, AERIAL ACOUSTICS 20T V2, AERIAL SW12 SUBS(2), CANTON REF K1’s, VPI HRX TT w/ SDS POWER SUPPLY, ORTOFON CADENZA BLACK CART, KLAUDIO RCM, SHUNYATA DENALI 6000/S v2, SHUNYATA OMEGA QR’s, WW PLATINUM CABLES Esoteric/Bryston System: ESOTERIC C02-X PRE-AMP, P-02X TRANSPORT, D02-X DAC, G02-X CLOCK, BRYSTON 28B3 CUBED MONOBLOCK AMPS(4), BRYSTON BHA-1 HEADPHONE AMP, SHUNYATA DENALI 6000/S v2(2) EVEREST 8000 POWER CONDITIONER(2) ALTAIRA CG & SG HUBS, AMR-DP777-SE DAC, SILENZIO MUSIC SERVER, TAD REFERENCE ONE MK2 LOUDSPEAKERS, QUADRASPIRE RACK, WW PLATINUM CABLES Accuphase/Canton System: ACCUPHASE E800 INTEGRATED, DP570 CD/SACD PLAYER, T1200 FM STEREO TUNER, DG-68 VOICING EQUALIZER, PS530 POWER SUPPLY, CANTON REF K3’s, CANTON REF K5’s, SILENZIO MUSIC SERVER, HRS MXR REFERENCE MAHOGHANY RACK w/ M3X2 SHELVES, WW GOLD CABLES |
#34
|
||||
|
||||
Quote:
A new laser is a straightforward replacement for them. Is the unit under warranty?
__________________
McIntosh MA8000; McIntosh MC1502; Canton Vento Reference 1 DC; E.A.T. E-Flat; Soundsmith Paua Mk II; Technics SL 1210 MK5; Audio Technica AT-150 MLX; Tascam BR-20; Teac X1000R; Pioneer RT-707; Oppo UDP 205; Denon DCD A-100; HP All-In-One Touchscreen Server; JRiver MC 28; Woo Audio WA6; Shure SRH 1840; SVS SB 1000; Jolida 502BRC; Jolida JD9; VPI 16.5 RCM; Wireworld Oasis 8 Speaker Cables; Audoquest Columbia 72 DBS IC's; Panamax PM-5400 (source components only) |
#35
|
||||
|
||||
Does the connection dictate the digital processing scheme? Is it the only connection type provided on the transport?
__________________
System: ML:5206,5302 Serafino's Nordost Lumin U1 RM15 |
#36
|
|||
|
|||
There is also a coax connection, but it only does Redbook CD.
|
#37
|
|||
|
|||
I had been dealing with McIntosh support for many years where they had me do everything including soft and full resets, firmware updates etc all in vain and I finally gave up (partially due to COVID lockdown) until I got the new C2700. Now the authorized repair center is working with the McIntosh service manager but so far they are just doing that same things over and over again like resets and firmware updates expecting different results. What was the definition of insanity?
I’m at a point I am going to ask for my C2700 back and they can do whatever they want with the MCT450. What surprised me is that the repair center was told by the service manager they had never heard of this issue when I had myself clearly worked with this for years in vain and from what I see in this and other boards I’m not the only one with this issues so how can they honestly say they have not heard of this issue before? I feel like I’m in twilight zone. Additionally, I’m shocked that an authorized repair center doesn’t even have ability to test MCT connection. |
#38
|
|||
|
|||
I have some great news to share. The service manger from McIntosh was able to work with the local McIntosh authorized repair center and finally fix the issue once and for all: The CD drive assembly was replaced and now it works flawlessly!!
I am so so happy right now. Finally, I am able to play all of my SACDs without the audio drops. Finally, I’m enjoying my C2700 with the MCT450 - in perfect harmony. Big thank you to John, the McIntosh service manager as well as Chuck the support specialist and my local repair center. McIntosh went above and beyond to troubleshoot and resolve this issue once and for all. [emoji1374] |
#39
|
||||
|
||||
Mct450
Quote:
That is fantastic news. I too have always had this exact same issue with my MCT450. Good to know there is a hardware fix. I’m way past any warranty, wonder how much to replace the drive.
__________________
Preamp: McIntosh C1100T/C1100C, McIntosh MX180 Amp: McIntosh MC611 (2), MC601 (3), MI254 Digital: McIntosh D1100, McIntosh MCT450, Meridian 808v6, Aurender N20, Aurender ACS10, Oppo 203 Analog: McIntosh MT10, Hana Umami Red Phono preamp: Simaudio Moon 610LP, 820S Signal cables: WW Gold Eclipse 7 speaker cables; Shunyata Sigma v2 XLR (2); Sigma v1 XLR (2), Transparent Ref XL (MM2) XLR; WW Silver Eclipse 7 (4) Digital cables: Shunyata Omega USB, Omega Ethernet, Sigma Ethernet; WW Platinum 7 Coax, AES/EBU Switch: Innuos PhoenixNet Power: Audioquest Niagara 7000, Audioquest 5000, Audioquest Dragon, Hurricane PC, Shunyata Alpha HC, AQ NRG Edison outlets, (8) 20 amp dedicated lines, 125 amp subpanel Speakers: Wilson Sasha DAW, Dynaudio Contour 30, Dynaudio Contour 25C Subs: REL s/812 (6), REL s/510 (3) Accessories: HRS M3X2 shelf (MT10), Stillpoints Ultra II v2 w/ bases (21), Ultra SS (12), Mini (12), LPi v1 Sound treaments: Artnovion Last edited by j3brow; 02-10-2022 at 02:03 PM. |
#40
|
||||
|
||||
Great news indeed but I feel that McIntosh did what they needed to do - in my opinion not above and beyond, but what is expected. Happy for you nonetheless
__________________
“Life is what happens to you while you’re busy making other plans” |
|
|
Audio Aficionado Sponsors | |