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  #1  
Old 01-24-2010, 05:25 PM
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Default SA11 needs a Doctor

Hey everyone,

My SA11-S2 will not play a SACD all the way through. It's happened on 4 SACD's which are free from debris and or new. Usually tracks 1, 3, 4, 6, 12, 16 on most of the SACD's. The player will stop on the track or start skipping or just won't play at all. The TOC reads are fine but player will hang up or skip and sometimes reads 'Can't Play'. Oh yeah, Red Book CDs play fine.

Who services Marantz? Does Service Wide Tech in Downers Grove Ill still do their service?


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Last edited by f1 fan; 01-24-2010 at 06:07 PM.
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Old 01-26-2010, 06:53 PM
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Default Service Wide Technologies

For those interested SWT is the Marantz repair center. Info can be found below with phone #'s, address and website.

Service Wide Technologies
2239 Curtiss Street
Downers Grove, Il
Phone 630-969-7333
Service and Repair for Marantz, Philips Pronto, accesories, batteries, and more - Service Wide Technologies


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Old 02-14-2010, 08:34 PM
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Got a call from SWT. Needs new laser assembly and modifications, $280.00, unit just went out of warrenty. Told them to repair it.

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Old 02-16-2010, 08:41 PM
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I got a call yesterday from SWT. Unit is repaired and ready to be shipped to me but guess what? Unit will not play any SACD's at all!!! Since the unit is just out of warrenty and has been in and out of the shop since I first bought it Marantz will decide it's fate. I've already paid to have it repaired and not going to spend anymore $$$ on it. It's a lemon.

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Old 02-16-2010, 08:44 PM
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Default Marantz SA11 update

The Marantz SA11 saga continues.....
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Old 02-16-2010, 08:53 PM
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Quote:
Originally Posted by f1 fan View Post
I got a call yesterday from SWT. Unit is repaired and ready to be shipped to me but guess what? Unit will not play any SACD's at all!!! Since the unit is just out of warrenty and has been in and out of the shop since I first bought it Marantz will decide it's fate. I've already paid to have it repaired and not going to spend anymore $$$ on it. It's a lemon.

Dave
That is surprising for what is supposed to be a very good unit. Good Luck.
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Old 02-16-2010, 09:05 PM
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Jim....at the moment they are talking about replacing the unit, be it a new SA11 or the SA15. Bottom line is I'm not going to pay the difference for a new SA11 or 7A. My SA11 and equipment look brand new and just out of warrenty. They are super nice to deal with so we shall see. Should know more tomorrow.

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Old 02-16-2010, 10:34 PM
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The SA-15S2 has an optical input for use with a PC/Music Server.
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HT: Marantz AV7005, W4S Mini MC-5, Custom Waveguide Towers, SVSPB12-Plus/2
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  #9  
Old 02-16-2010, 11:29 PM
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Should know more tomorrow.

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Old 02-17-2010, 12:07 AM
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Dan.....that's not going to happen, I'm not in a good mood when I deal with these folks, they remind me of my former employer

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