AudioAficionado.org  

Go Back   AudioAficionado.org > Manufacturers Forums > McIntosh Audio

McIntosh Audio A Tradition of Excellence

Reply
 
Thread Tools Display Modes
  #1  
Old 09-22-2010, 06:17 PM
MC352's Avatar
MC352 MC352 is offline
#8
 
Join Date: Apr 2009
Location: Constitution State. Formerly known as the Nutmeg State
Posts: 3,553
Default MS 300 part needed.

Does anyone know where I can get a CD transport for my MS300.

The drawer is jamming, and not opening again, so I called McIntosh to try to buy a replacement.

They told me they don't service MS300's.

They gave me a service company in NJ who repairs them, but I don't need someone to repair it, I just need the drive.

Of course that company wants me to ship it to them, charge me $75 to diagnose the issue, and then another $75 an hour to fix it plus parts and shipping costs.

I would rather not ship it. If I can get the drive it is literally a 10 min job to replace it.

any ideas?

Thanks
__________________
Chuck
McIntosh, PMC, Bryston, Olive, Rega, Ortofon 2M Black, JL Audio, PS Audio, Alan Maher, Aural Harmony, Black Mountain, Wireworld, Symposium, DIY amp switch box, P Millett DIY headphone amp.
[SIGPIC][/SIGPIC]
Reply With Quote
  #2  
Old 09-22-2010, 06:23 PM
PHC1 PHC1 is offline
Guest
 
Join Date: Apr 2009
Location: Pa
Posts: 23,609
Default

Mcintosh not servicing MS300 already? How about the MS750 that cost folks a pretty penny not so long ago? That's great service....
Reply With Quote
  #3  
Old 09-22-2010, 06:42 PM
Masterlu's Avatar
Masterlu Masterlu is online now
AA Founder, Legend AV Owner



 
Join Date: Apr 2009
Location: South FL & Cape Cod MA
Posts: 78,537
Default

That's one reason I have a few new units stashed...

I'll ask around at CEDIA Chuck.
__________________
Ivan
FLORIDA
MX136, MC1.2KW(10) MC2KW(2), MCD1100, MS750(2) MVP881, C1000C/P/T, MPC1500, HT-2 SUBS(2) HT3F(2) WS350(2) XRT2K, XCS2K, XR27(2) XCS350(2) JL GOTHAM v2 SUBS(2) SILENZIO MUSIC SERVER, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" MOTORIZED SCREEN, CINEMA-TECH SEATING, WW PLATINUM CABLES
Reference System: ACCUPHASE A300 AMPS, C3900 PRE-AMP, DP1000 CD/SACD TRANSPORT, DC1000 DIGITAL PROCESSOR, DG-68 DIGITAL EQUALIZER, T1200 FM STEREO TUNER, PS1230 POWER SUPPLY, HRS-SXR CUSTOM RACK w/ M3X SHELVES, TAD REFERENCE ONE MK2 LOUDSPEAKERS, WW PLATINUM CABLES
CAPE COD

MX150, MC501(2) MC1.2KW(10) MC2301(2) MR88, MVP881, MCD1100, MDA1000, C1000C/P/T, MPC1500, ESOTERIC K-01X 30th ANNIVERSARY (BLACK) SACD/CD PLAYER, G02-X CLOCK, HT3F(2) XRT2K, XCS2K, XR27(2) JL GOTHAM v2 SUBS(2) JL FATHOM F113v2 SUBS(4) SOUND ANCHOR STANDS(2) KALEIDESCAPE STRATO & TERRA SERVERS 80-TB, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" SCREEN, SONUS FABER STRADIVARI, SILENZIO MUSIC SERVER, FORTRESS SEATING, WW PLATINUM CABLES
Analog Rig: CLEARAUDIO INNOVATION WOOD, UNIVERSAL ARM w/ Da VINCI' CART, 2nd UNIVERSAL ARM w/ GOLDFINGER STATEMENT CART, HRS-MXR REFERENCE RACK-GLOSS BLACK w/ M3X SHELVES, AESTHETIX RHEA SIG PHONO-PRE, BRYSTON BHA-1 HEADPHONE AMP, WW PLATINUM CABLES
Reference System: BURMESTER 911MK3 AMP(3), 088 PRE-AMP, 089 CD PLAYER, 100 PHONO PRE-AMP, 948 POWER CONDITIONER, ACCUPHASE DG-68 VOICING EQUALIZER, AVID ACUTUS REFERENCE SP TT, GRAHAM PHANTOM II SUPREME ARM, BENZ MICRO LP-S CART, GRANDIOSO P1X/D1X STACK, G1X RUBIDIUM MASTER CLOCK, N05 NETWORK PLAYER, SILENZIO MUSIC SERVER, HRS-SXR CUSTOM RACK w/ M3X SHELVES, SONUS FABER AIDA SPEAKERS, JL FATHOM F113v2 SUBS(2) SOUND ANCHOR STANDS(2) WW PLATINUM CABLES

Library System: GRANDIOSO M1 MONOBLOCK AMPS, C1 LINESTAGE PRE-AMP, K1X CD/SACD PLAYER, G1 MASTER RUBIDIUM CLOCK, E02 PHONO-PRE, SILENZIO MUSIC SERVER, AERIAL ACOUSTICS 20T V2, AERIAL SW12 SUBS(2), CANTON REF K1’s, VPI HRX TT w/ SDS POWER SUPPLY, ORTOFON CADENZA BLACK CART, KLAUDIO RCM, SHUNYATA DENALI 6000/S v2, SHUNYATA OMEGA QR’s, WW PLATINUM CABLES
Esoteric/Bryston System: ESOTERIC C02-X PRE-AMP, P-02X TRANSPORT, D02-X DAC, G02-X CLOCK, BRYSTON 28B3 CUBED MONOBLOCK AMPS(4), BRYSTON BHA-1 HEADPHONE AMP, SHUNYATA DENALI 6000/S v2(2) EVEREST 8000 POWER CONDITIONER(2) ALTAIRA CG & SG HUBS, AMR-DP777-SE DAC, SILENZIO MUSIC SERVER, TAD REFERENCE ONE MK2 LOUDSPEAKERS, QUADRASPIRE RACK, WW PLATINUM CABLES
Accuphase/Canton System: ACCUPHASE E800 INTEGRATED, DP570 CD/SACD PLAYER, T1200 FM STEREO TUNER, DG-68 VOICING EQUALIZER, PS530 POWER SUPPLY, CANTON REF K3’s, CANTON REF K5’s, SILENZIO MUSIC SERVER, HRS MXR REFERENCE MAHOGHANY RACK w/ M3X2 SHELVES, WW GOLD CABLES
Reply With Quote
  #4  
Old 09-22-2010, 06:50 PM
piolaxo's Avatar
piolaxo piolaxo is offline
Senior Member

 
Join Date: May 2010
Location: Bay Area
Posts: 1,879
Default

Hi Chuck, since you're eager to look at the unit yourself, maybe it
wouldn't be such a bad idea of opening the MS300 and try to see
what's the case of the jam. Maybe a quick inspection shows that
it's nothing serious. Maybe oiling the rails or something. I'm just
saying that unless something broke in a nasty way and you have
to replace it anyway, maybe it is not something terminal. My two
cents.

Sal
__________________
Main: Mc C2200 (Telefunkens) and MC207, Spectral DMA-180, Marantz AV8805A, JL Audio CR-1 and SAv2, Sony ST-SA5ES, TC-KA3ES and MDS-JA50ES, Oppo UDP-205 and BDP-103D, Bryson BDA-3, Magnum Dynalab FM Signal Sleuth, Remedy, PS Audio P12, Pioneer DT-555,
Samsung 65" QLED TV 8K, JBL 4311B, M&K MX125II on Ultra SS Stillpoints, B&W HTM2D2, CCM7.3 S2, CCM683
Office: Sony TA-F700ES (Mod), MDS-JA50ES (Mod) and SEQ-333ES, Accuphase T-107B, Bryston BDA-3, BHA-1 and BUC-1, Audeze LCD-4, Linn Tukan, REL T7 on Ultra SS Stillpoints, PC Server (16 TB)

Mobile:Audison bit One Virtuoso HD, bit Play HD, Amps and speakers.
Reply With Quote
  #5  
Old 09-22-2010, 06:57 PM
two dot two dot is offline
Guest
 
Join Date: Apr 2009
Posts: 5,116
Default

This is incredibly terrible news. McIntosh not servicing a product that they sold just a few years ago.

Shame on them!!!
Reply With Quote
  #6  
Old 09-22-2010, 06:58 PM
two dot two dot is offline
Guest
 
Join Date: Apr 2009
Posts: 5,116
Default

Chuck,

I wonder of this company knows or cares how much money you have spent owning their products??????

Deplorable, I say.
Reply With Quote
  #7  
Old 09-22-2010, 07:04 PM
Masterlu's Avatar
Masterlu Masterlu is online now
AA Founder, Legend AV Owner



 
Join Date: Apr 2009
Location: South FL & Cape Cod MA
Posts: 78,537
Default

I'm quite surprised to learn this myself.
__________________
Ivan
FLORIDA
MX136, MC1.2KW(10) MC2KW(2), MCD1100, MS750(2) MVP881, C1000C/P/T, MPC1500, HT-2 SUBS(2) HT3F(2) WS350(2) XRT2K, XCS2K, XR27(2) XCS350(2) JL GOTHAM v2 SUBS(2) SILENZIO MUSIC SERVER, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" MOTORIZED SCREEN, CINEMA-TECH SEATING, WW PLATINUM CABLES
Reference System: ACCUPHASE A300 AMPS, C3900 PRE-AMP, DP1000 CD/SACD TRANSPORT, DC1000 DIGITAL PROCESSOR, DG-68 DIGITAL EQUALIZER, T1200 FM STEREO TUNER, PS1230 POWER SUPPLY, HRS-SXR CUSTOM RACK w/ M3X SHELVES, TAD REFERENCE ONE MK2 LOUDSPEAKERS, WW PLATINUM CABLES
CAPE COD

MX150, MC501(2) MC1.2KW(10) MC2301(2) MR88, MVP881, MCD1100, MDA1000, C1000C/P/T, MPC1500, ESOTERIC K-01X 30th ANNIVERSARY (BLACK) SACD/CD PLAYER, G02-X CLOCK, HT3F(2) XRT2K, XCS2K, XR27(2) JL GOTHAM v2 SUBS(2) JL FATHOM F113v2 SUBS(4) SOUND ANCHOR STANDS(2) KALEIDESCAPE STRATO & TERRA SERVERS 80-TB, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" SCREEN, SONUS FABER STRADIVARI, SILENZIO MUSIC SERVER, FORTRESS SEATING, WW PLATINUM CABLES
Analog Rig: CLEARAUDIO INNOVATION WOOD, UNIVERSAL ARM w/ Da VINCI' CART, 2nd UNIVERSAL ARM w/ GOLDFINGER STATEMENT CART, HRS-MXR REFERENCE RACK-GLOSS BLACK w/ M3X SHELVES, AESTHETIX RHEA SIG PHONO-PRE, BRYSTON BHA-1 HEADPHONE AMP, WW PLATINUM CABLES
Reference System: BURMESTER 911MK3 AMP(3), 088 PRE-AMP, 089 CD PLAYER, 100 PHONO PRE-AMP, 948 POWER CONDITIONER, ACCUPHASE DG-68 VOICING EQUALIZER, AVID ACUTUS REFERENCE SP TT, GRAHAM PHANTOM II SUPREME ARM, BENZ MICRO LP-S CART, GRANDIOSO P1X/D1X STACK, G1X RUBIDIUM MASTER CLOCK, N05 NETWORK PLAYER, SILENZIO MUSIC SERVER, HRS-SXR CUSTOM RACK w/ M3X SHELVES, SONUS FABER AIDA SPEAKERS, JL FATHOM F113v2 SUBS(2) SOUND ANCHOR STANDS(2) WW PLATINUM CABLES

Library System: GRANDIOSO M1 MONOBLOCK AMPS, C1 LINESTAGE PRE-AMP, K1X CD/SACD PLAYER, G1 MASTER RUBIDIUM CLOCK, E02 PHONO-PRE, SILENZIO MUSIC SERVER, AERIAL ACOUSTICS 20T V2, AERIAL SW12 SUBS(2), CANTON REF K1’s, VPI HRX TT w/ SDS POWER SUPPLY, ORTOFON CADENZA BLACK CART, KLAUDIO RCM, SHUNYATA DENALI 6000/S v2, SHUNYATA OMEGA QR’s, WW PLATINUM CABLES
Esoteric/Bryston System: ESOTERIC C02-X PRE-AMP, P-02X TRANSPORT, D02-X DAC, G02-X CLOCK, BRYSTON 28B3 CUBED MONOBLOCK AMPS(4), BRYSTON BHA-1 HEADPHONE AMP, SHUNYATA DENALI 6000/S v2(2) EVEREST 8000 POWER CONDITIONER(2) ALTAIRA CG & SG HUBS, AMR-DP777-SE DAC, SILENZIO MUSIC SERVER, TAD REFERENCE ONE MK2 LOUDSPEAKERS, QUADRASPIRE RACK, WW PLATINUM CABLES
Accuphase/Canton System: ACCUPHASE E800 INTEGRATED, DP570 CD/SACD PLAYER, T1200 FM STEREO TUNER, DG-68 VOICING EQUALIZER, PS530 POWER SUPPLY, CANTON REF K3’s, CANTON REF K5’s, SILENZIO MUSIC SERVER, HRS MXR REFERENCE MAHOGHANY RACK w/ M3X2 SHELVES, WW GOLD CABLES
Reply With Quote
  #8  
Old 09-22-2010, 07:19 PM
two dot two dot is offline
Guest
 
Join Date: Apr 2009
Posts: 5,116
Default

I truly thought that Mc was a "forever" company...
Reply With Quote
  #9  
Old 09-22-2010, 07:25 PM
docdownload's Avatar
docdownload docdownload is offline
Senior Member


 
Join Date: Jun 2009
Location: Port St. Lucie, FL
Posts: 395
Default

Quote:
Originally Posted by MC352 View Post
Does anyone know where I can get a CD transport for my MS300.

The drawer is jamming, and not opening again, so I called McIntosh to try to buy a replacement.

They told me they don't service MS300's.

They gave me a service company in NJ who repairs them, but I don't need someone to repair it, I just need the drive.

Of course that company wants me to ship it to them, charge me $75 to diagnose the issue, and then another $75 an hour to fix it plus parts and shipping costs.

I would rather not ship it. If I can get the drive it is literally a 10 min job to replace it.

any ideas?

Thanks
Hi Chuck

My computer guru and I open my MS 300 to change the fan and the hard
drive we removed the Sony ordinary CD player and hard drive. It's
just a computer changing the the CD player should be a peace of cake.
The only thing that might be complicated is fitting the draw adapter
to the CD player. Good luck. If you have any problem My Guru is on
this sight. Mark 467
__________________
MC2205 (2) Mc 501 (3) MX150 (1) MS 300 (1) MVP881 (1) Yamaha BR A1020 3D player (1) NAD C658 Streamer DAC (1) Thorens TD295 MK IV, Mcintosh MP 100 Phono preamp, PS 112 Sub woofer (1) LS 340 (2) CS 350(1) HT -3 (2) mounted in ceiling
Reply With Quote
  #10  
Old 09-22-2010, 07:33 PM
Still-One Still-One is offline
Guest
 
Join Date: Apr 2009
Location: Milford, MI
Posts: 32,465
Default

I tried loading disc into my MS300 again last week and it was hit or miss getting the door to open. When I am bored I will pull the unit out of the system again and try to adjust the screws. The last time I had it out with the top of there were no issues opening and closing. Of course when you get it back into the system is when the problem starts.
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Audioaficionado.org tested by Norton Internet Security

All times are GMT -4. The time now is 09:14 AM.



Powered by vBulletin® Version 3.8.10
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
©Copyright 2009-2023 AudioAficionado.org.Privately owned, All Rights Reserved.
Audio Aficionado Sponsors
AudioAficionado Subscriber
AudioAficionado Subscriber
Inspire By Dennis Had
Inspire By Dennis Had
Harmonic Resolution Systems
Harmonic Resolution Systems
Wyred4Sound
Wyred4Sound
Dragonfire Acoustics
Dragonfire Acoustics
GIK Acoustics
GIK Acoustics
Esoteric
Esoteric
AC Infinity
AC Infinity
JL Audio
JL Audio
Add Powr
Add Powr
Accuphase - Soulution
Accuphase - Soulution
Audio by E
Audio by E
Canton
Canton
Bryston
Bryston
WireWorld Cables
WireWorld Cables
Stillpoints
Stillpoints
Bricasti Design
Bricasti Design
Furutech
Furutech
Shunyata Research
Shunyata Research
Legend Audio & Video
Legend Audio & Video