AudioAficionado.org  

Go Back   AudioAficionado.org > Audio & Video > CD Players, Digital Music & Servers

CD Players, Digital Music & Servers Sooloos, Olive, Wadia, Sonos, to name a few

Reply
 
Thread Tools Display Modes
  #1  
Old 06-20-2020, 09:20 PM
joeling joeling is offline
Senior Member
 
Join Date: Apr 2011
Posts: 367
Default AMR - A cautionary tale

I bought a CD77 circa 2012/13. Finally got it working today in June 2020.

A short while after taking delivery of the unit, it developed a fault in one of the daughter boards. Had the unit sent in for warranty claim. This took quite a while. In fact, if I remembered it correctly, it was more than a year before getting it back. Unfortunately, the moment I fired up the unit all those years ago, the unit would skip a couple of seconds per track. Had to send it back for repairs. Every couple of months, I would inquire the status of repair but to no avail. This carried on for years. I moved on to other products. Finally, sometime last year, I received news that the motherboard is dead and irrepairable and a new board was needed. So, today, I took delivery of this old dinosaur finally. More than 1/2 a decade has gone by and this unit went from the most expensive CD player I have ever bought and expectations to take the place of pride in my main system to something that is now a side story of a cautionary tale - this brand and the management behind the brand is quite a piece of work. Very poor product and even poorer service. I am unlikely to make another purchase from this manufacturer anytime soon.

To add insult to injury, I had to pay some money for the replacement of the motherboard. 7-8 years owner of this CD player only to extract less than 50 hours of use out of it until this moment in time.

I welcome anyone who has had issues with AMR products whether it is the CD & or other models to chime in as well.

Regards,
Joe Ling
__________________
Source 1 - Bergmann Sleipner + Benz Micro LP-S + ARC ref phono 10 (should have done this ages ago)

Source 2 - Avid Acutus SP reference + Thales Reference tone arm + Benz Micro LPS (DS Audio Master 1 broken tip repaired but cost me USD2k. Still having issues - channel imbalance - back to dealer. However, channel issues not withstanding, sounded very very nice. Need to get it back soonest)

Source 3 - DCS Vivaldi + Antelope reference clock or Cybershaft Op18 (not floating my boat so far)

Source 5 - ROON ROCK with Aurender W20 as NAS & 2 units of SOTM switch with 10M input (the new frontier but still cannot beat CD for now) - ROON endpoint - Vivaldi upsampler

Amplification - Naim Statement

Speakers - ProAc Carbon 8 + JL FM113 x2 (replacement purchased - Stella Utopia EVO but due to lockdown, could be a year's wait)

Purepower 2000 x 2 (&$@#% but
sounds nice)

Shunyata Denali X 2
Reply With Quote
  #2  
Old 06-21-2020, 11:42 AM
2fastdriving's Avatar
2fastdriving 2fastdriving is offline
Senior Member


 
Join Date: Jan 2013
Location: Seattle, WA
Posts: 5,515
Default

That's.... Crazy! I don't think I've ever heard of anything happening like that from any manufacturer!
__________________
--Marc

Audio Research Ref6, GS150 / Esoteric K-01X, G-02X, E-03 / Wilson Alexia / Clearaudio Ovation with Universal Tonearm / Lyra Kleos / Transparent Reference Gen5 / Shunyata Denali 6000S V2, Sigma USB, Clock50, Sigma and Alpha HC PC's / HRS S3 Isolation bases / Roon, Tidal, Qobuz Intel NUC / SoTM SMS-200 Ultra Neo SE / Uptone EtherREGEN / Vicoustics, GIK Acoustics panels
Reply With Quote
  #3  
Old 06-21-2020, 11:51 AM
Masterlu's Avatar
Masterlu Masterlu is online now
AA Founder, Legend AV Owner



 
Join Date: Apr 2009
Location: South FL & Cape Cod MA
Posts: 72,268
Default

I own and have sold AMR gear back when they had a distributor in the USA. I never experienced anything like that before.
__________________
Ivan
FLORIDA
MX136, MC1.2KW(10) MC2KW(2), MCD1100, MS750(2) MVP881, C1000C/P/T, MPC1500, HT-2 SUBS(2) HT3F(2) WS350(2) XRT2K, XCS2K, XR27(2) XCS350(2) JL GOTHAM v2 SUBS(2) LUMAGEN RADIANCE SCALER, SONY VPH-G90U PROJECTOR, STEWART 120" MOTORIZED SCREEN, CINEMA-TECH SEATING, WIREWORLD PLATINUM CABLES
Reference System: ACCUPHASE A250 AMPS, C3850 PRE-AMP, DP950 CD/SACD TRANSPORT, DC950 DIGITAL PROCESSOR, DG-58 DIGITAL EQUALIZER, T1200 FM STEREO TUNER, PS1230 POWER SUPPLY, HRS-SXR CUSTOM RACK w/ M3X SHELVES, TAD REFERENCE ONE MK2 LOUDSPEAKERS, WIREWORLD PLATINUM CABLES
CAPE COD

MX150, MC501(2) MC1.2KW(10) MC2301(2) MR88, MVP881, MCD1100, MDA1000, C1000C/P/T, MPC1500, ESOTERIC K-01X 30th ANNIVERSARY (BLACK) SACD/CD PLAYER, G02-X CLOCK, HT3F(2) XRT2K, XCS2K, XR27(2) JL GOTHAM SUBS(2) JL FATHOM F113v2 SUBS(4) SOUND ANCHOR STANDS(2) KALEIDESCAPE STRATO & TERRA SERVERS 20-TB, LUMAGEN RADIANCE SCALER, SONY VPH-G90U PROJECTOR, STEWART 120" SCREEN, SONUS FABER STRADIVARI, SILENZIO, FORTRESS SEATING, WIREWORLD PLATINUM CABLES
Analog Rig: CLEARAUDIO INNOVATION WOOD, UNIVERSAL ARM w/ Da VINCI' CART, 2nd UNIVERSAL ARM w/ GOLDFINGER STATEMENT CART, HRS-MXR REFERENCE RACK-GLOSS BLACK w/ M3X SHELVES, AESTHETIX RHEA SIG PHONO-PRE, WIREWORLD PLATINUM CABLES
Reference System: BURMESTER 911MK3 AMP(3), 088 PRE-AMP, 089 CD PLAYER, 100 PHONO PRE-AMP, 948 POWER CONDITIONER, AVID ACUTUS REFERENCE SP TT, GRAHAM PHANTOM II SUPREME ARM, BENZ MICRO LP-S CART, GRANDIOSO P1/D1 STACK, G01X RUBIDIUM MASTER CLOCK, N05 NETWORK PLAYER, SILENZIO, HRS-SXR CUSTOM RACK w/ M3X SHELVES, SONUS FABER AIDA SPEAKERS, JL FATHOM F113v2 SUBS(2) SOUND ANCHOR STANDS(2) WIREWORLD PLATINUM CABLES

Library System: GRANDIOSO M1 MONOBLOCK AMPS, C1 LINESTAGE PRE-AMP, K1 CD/SACD PLAYER, G1 MASTER RUBIDIUM CLOCK, E02 PHONO-PRE, SILENZIO, AERIAL ACOUSTICS 20T V2, AERIAL SW12 SUBS(2), CANTON REF K1’s, VPI HRX TT w/ SDS POWER SUPPLY, ORTOFON CADENZA BLACK CART, KLAUDIO RCM, SHUNYATA DENALI 6000/S v2, SHUNYATA OMEGA QR’s, WIREWORLD PLATINUM CABLES
Bryston/Esoteric System: ESOTERIC C02-X PRE-AMP, P-02X TRANSPORT, D02-X DAC, G02-X CLOCK, BRYSTON 28B3 CUBED MONOBLOCK AMPS, SHUNYATA DENALI 6000/S v2(2) AMR-DP777-SE DAC, SILENZIO, TAD REFERENCE ONE MK2 LOUDSPEAKERS, QUADRASPIRE RACK, WIREWORLD PLATINUM CABLES
Accuphase/Canton System: ACCUPHASE E800 INTEGRATED, DP560 CD/SACD PLAYER, T1200 FM STEREO TUNER, PS530 POWER SUPPLY, CANTON REF K3’s, CANTON REF K5’s, SILENZIO, HRS MXR REFERENCE MAHOGHANY RACK w/ M3X2 SHELVES, WIREWORLD GOLD CABLES
Bryston Active System: BP26 PRE-AMP, MPS2 POWER SUPPLY, BAX-1 CROSSOVER, BDA-3 DAC, BDP-3 PLAYER, BCD-3 CD PLAYER, BIT15(2), MODEL T ACTIVE SPEAKERS, 21B3 CUBED AMPS, SILENZIO, TARGET RACK, WIREWORLD SILVER CABLES

On Deck: JBL Vintage System... SilenZio #7... Accuphase DG-68...
Reply With Quote
  #4  
Old 06-21-2020, 12:48 PM
SCAudiophile's Avatar
SCAudiophile SCAudiophile is offline
Senior Member


 
Join Date: Sep 2016
Location: Greenville SC
Posts: 3,513
Default

A very unusual story and I think one-off for AMR,...had a friend who was highly involved with them out of Fayettville GA and sold their gear for quite a few years along with Rosso Fiorentino and other quality brands. Their top player and DAC around 2011-2013 were a fantastic sounding combination, thought about purchasing...decided to stay with Esoteric but I never heard any stories like this, very sorry to hear it happened to you.
__________________
Legacy Audio VALOR, Legacy Wavelet with HDPlex 200W LPSU & Revelation Audio Labs Passage Cryo-Silver DC Umbilical, Esoteric P-02, D-02, Legacy i.V4 ULTRA, Cybershaft Premium Limited Type2 OP21A 10 MHz Clock, SHUNYATA TRITON v3 & TYPHON QR, Avatar Acoustics AfterBurner8 duplexes, Elrod MASTER SERIES Statement Gold Power cords, Elrod Statement Gold Power cord,, Elrod Statement Gold XLR, Elrod Diamond XLR, Shunyata SIGMA AES/EBU 110ohm, Shunyata SIGMA CLOCK-50, Shunyata SIGMA XLR, Shunyata Anaconda Zitron XLR, Elrod Statement Gold speaker cables x 2, Adona AV45CS4, AV45, Composite Audio CF-2010, HRS DPX Damping Plates, Stillpoints Ultra SS w/Ultra Bases

Apple MacBook Pro 15”, 6-core i9, 32GB RAM, 1 TB SSDm Audirvana+ v3, iTunes
Reply With Quote
  #5  
Old 06-21-2020, 04:38 PM
W9TR's Avatar
W9TR W9TR is online now
Senior Member

 
Join Date: Sep 2009
Location: The Neutral Zone
Posts: 3,841
Default

AMR pretty much exited the market and focused on their other mobile audio brand, iFi Audio.

A cautionary tale for everyone buying expensive products from small privately held companies.
__________________
Main System:
Amati Futura Mains
Amati Homage VOX Center,
Proac Response 1sc Rears,
Three MC2301's for L,C,R
MC 602 for the rears
C 1100, MX 151, MCD 1100, MR 80
Nottingham Dais with Sumiko Palo Santos Presentation
SurfacePro 3, JRiver, WW Starlight Platinum USB, Schiit Yggdrasil, Benchmark DAC3 HGC

MX 151, OppO BDP-95, JVC RS-500 DILA projector, 106" diagonal Stewart Luxus Screenwall Deluxe with Studiotek 130 G3 material.

Lake House:
Ohm F, MC 275V, C2300, MR 77, Rega P3

OnDeck:
McIntosh MAC 4300v
Reply With Quote
  #6  
Old 06-21-2020, 06:30 PM
SCAudiophile's Avatar
SCAudiophile SCAudiophile is offline
Senior Member


 
Join Date: Sep 2016
Location: Greenville SC
Posts: 3,513
Default

Quote:
Originally Posted by W9TR View Post
AMR pretty much exited the market and focused on their other mobile audio brand, iFi Audio.

A cautionary tale for everyone buying expensive products from small privately held companies.
__________________
Legacy Audio VALOR, Legacy Wavelet with HDPlex 200W LPSU & Revelation Audio Labs Passage Cryo-Silver DC Umbilical, Esoteric P-02, D-02, Legacy i.V4 ULTRA, Cybershaft Premium Limited Type2 OP21A 10 MHz Clock, SHUNYATA TRITON v3 & TYPHON QR, Avatar Acoustics AfterBurner8 duplexes, Elrod MASTER SERIES Statement Gold Power cords, Elrod Statement Gold Power cord,, Elrod Statement Gold XLR, Elrod Diamond XLR, Shunyata SIGMA AES/EBU 110ohm, Shunyata SIGMA CLOCK-50, Shunyata SIGMA XLR, Shunyata Anaconda Zitron XLR, Elrod Statement Gold speaker cables x 2, Adona AV45CS4, AV45, Composite Audio CF-2010, HRS DPX Damping Plates, Stillpoints Ultra SS w/Ultra Bases

Apple MacBook Pro 15”, 6-core i9, 32GB RAM, 1 TB SSDm Audirvana+ v3, iTunes
Reply With Quote
  #7  
Old 06-21-2020, 11:43 PM
doggiehowser's Avatar
doggiehowser doggiehowser is offline
Senior Member
 
Join Date: May 2012
Location: Australia
Posts: 2,232
Default

They’ve just hired JC of Parasound fame so they might return.
__________________
AcousSignThunderTA5000PurpleHeartNS WandMasterPearwoodII PSA DSD BHK ThielCS3.7SS2.2
Reply With Quote
  #8  
Old 06-22-2020, 06:32 AM
joeling joeling is offline
Senior Member
 
Join Date: Apr 2011
Posts: 367
Default

My anger is spent & I am moving on. One thing good that came out of this was the discovery of DCS.

The repaired unit is working so far but I am unlikely to sell it.
__________________
Source 1 - Bergmann Sleipner + Benz Micro LP-S + ARC ref phono 10 (should have done this ages ago)

Source 2 - Avid Acutus SP reference + Thales Reference tone arm + Benz Micro LPS (DS Audio Master 1 broken tip repaired but cost me USD2k. Still having issues - channel imbalance - back to dealer. However, channel issues not withstanding, sounded very very nice. Need to get it back soonest)

Source 3 - DCS Vivaldi + Antelope reference clock or Cybershaft Op18 (not floating my boat so far)

Source 5 - ROON ROCK with Aurender W20 as NAS & 2 units of SOTM switch with 10M input (the new frontier but still cannot beat CD for now) - ROON endpoint - Vivaldi upsampler

Amplification - Naim Statement

Speakers - ProAc Carbon 8 + JL FM113 x2 (replacement purchased - Stella Utopia EVO but due to lockdown, could be a year's wait)

Purepower 2000 x 2 (&$@#% but
sounds nice)

Shunyata Denali X 2
Reply With Quote
  #9  
Old 06-22-2020, 07:15 PM
doggiehowser's Avatar
doggiehowser doggiehowser is offline
Senior Member
 
Join Date: May 2012
Location: Australia
Posts: 2,232
Default

Where did you buy the AMR from?
__________________
AcousSignThunderTA5000PurpleHeartNS WandMasterPearwoodII PSA DSD BHK ThielCS3.7SS2.2
Reply With Quote
  #10  
Old 06-27-2020, 10:16 PM
joeling joeling is offline
Senior Member
 
Join Date: Apr 2011
Posts: 367
Default

Quote:
Originally Posted by doggiehowser View Post
Where did you buy the AMR from?
My local dealer in Brunei
__________________
Source 1 - Bergmann Sleipner + Benz Micro LP-S + ARC ref phono 10 (should have done this ages ago)

Source 2 - Avid Acutus SP reference + Thales Reference tone arm + Benz Micro LPS (DS Audio Master 1 broken tip repaired but cost me USD2k. Still having issues - channel imbalance - back to dealer. However, channel issues not withstanding, sounded very very nice. Need to get it back soonest)

Source 3 - DCS Vivaldi + Antelope reference clock or Cybershaft Op18 (not floating my boat so far)

Source 5 - ROON ROCK with Aurender W20 as NAS & 2 units of SOTM switch with 10M input (the new frontier but still cannot beat CD for now) - ROON endpoint - Vivaldi upsampler

Amplification - Naim Statement

Speakers - ProAc Carbon 8 + JL FM113 x2 (replacement purchased - Stella Utopia EVO but due to lockdown, could be a year's wait)

Purepower 2000 x 2 (&$@#% but
sounds nice)

Shunyata Denali X 2
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Audioaficionado.org tested by Norton Internet Security

All times are GMT -4. The time now is 10:33 AM.



Powered by vBulletin® Version 3.8.10
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
©Copyright 2009-2019 AudioAficionado.org.Privately owned, All Rights Reserved.
Audio Aficionado Sponsors
AudioAficionado Subscriber
AudioAficionado Subscriber
Inspire By Dennis Had
Inspire By Dennis Had
Harmonic Resolution Systems
Harmonic Resolution Systems
Wyred4Sound
Wyred4Sound
Dragonfire Acoustics
Dragonfire Acoustics
GIK Acoustics
GIK Acoustics
Esoteric
Esoteric
AC Infinity
AC Infinity
JL Audio
JL Audio
Add Powr
Add Powr
Legend Audio & Video
Legend Audio & Video
Audio by E
Audio by E
Canton
Canton
Bryston
Bryston
WireWorld Cables
WireWorld Cables
Stillpoints
Stillpoints
Bricasti Design
Bricasti Design
Furutech
Furutech
Shunyata Research
Shunyata Research
Accuphase
Accuphase