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Bryston Audio Unlimited, Unprecedented, Unequalled |
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Bryston 20 Year Warranty Question
MEMO: To All Bryston Customers
SUBJECT: Bryston 20 Year Warranty Question June 2020 Hi Folks, A number of times over the years I have been asked about the Bryston 20 Year Warranty and how it came about. In a recent interview I did for a European magazine I was asked again and thought my answer may be of interest to our customers. “James you are famous for the fact that your company provides a 20-year warranty on analog devices. Does it work? Is it worth it? Is it not so that this warranty is really included in the price of the product and the customer pays for it at the start?” ANSWER We implemented the 20 year warranty in 1990 when we were 18 years old. Even though back then we had a 5 year warranty we had never charged for a repair. So after 18 years we were still seeing our original amplifiers operating without issues so we decided to make it official and offer a 20 Year warranty. So the warranty was never about who pays for it – it was the outcome of building a product with the best possible parts and with the long-term reliability in mind. Many people assume that we just build in the cost of inevitable repairs, but we don’t. We work really hard to design robust gear that will outlast us all. Furthermore, our electronics go through a 100 hour test cycle at our factory before shipping to ensure quality. Another unforeseen outcome at the time of implementing the 20 year warranty is it affected the way our engineers design our products. If the engineer has to think in terms of the gear lasting 20 years his or hers decisions about what parts to incorporate and what life expectancy of all circuit layouts and electrical issues are critical to the process. This makes for a culture that truLy is dedicated to a reliable and long-lasting product. James Tanner V/P Bryston Last edited by James Tanner - Bryston; 06-06-2020 at 11:45 AM. |
#2
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I am not a Bryston owner. I've never owned a Bryston product.
This will change. |
#3
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Legendary transferrable warranty that could not work without outstanding product reliability to back it up. Kudos to Bryston!
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#4
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I have owned/sold Bryston for over 12 years. Other than one isolated case of blatant shipping damage; I have never witnessed a single failure requiring Service.
That fact is truly remarkable!
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Ivan FLORIDA MX136, MC1.2KW(10) MC2KW(2), MCD1100, MS750(2) MVP881, C1000C/P/T, MPC1500, HT-2 SUBS(2) HT3F(2) WS350(2) XRT2K, XCS2K, XR27(2) XCS350(2) JL GOTHAM v2 SUBS(2) SILENZIO MUSIC SERVER, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" MOTORIZED SCREEN, CINEMA-TECH SEATING, WW PLATINUM CABLES Reference System: ACCUPHASE A300 AMPS, C3900 PRE-AMP, DP1000 CD/SACD TRANSPORT, DC1000 DIGITAL PROCESSOR, DG-68 DIGITAL EQUALIZER, T1200 FM STEREO TUNER, PS1230 POWER SUPPLY, HRS-SXR CUSTOM RACK w/ M3X SHELVES, TAD REFERENCE ONE MK2 LOUDSPEAKERS, WW PLATINUM CABLES CAPE COD MX150, MC501(2) MC1.2KW(10) MC2301(2) MR88, MVP881, MCD1100, MDA1000, C1000C/P/T, MPC1500, ESOTERIC K-01X 30th ANNIVERSARY (BLACK) SACD/CD PLAYER, G02-X CLOCK, HT3F(2) XRT2K, XCS2K, XR27(2) JL GOTHAM v2 SUBS(2) JL FATHOM F113v2 SUBS(4) SOUND ANCHOR STANDS(2) KALEIDESCAPE STRATO & TERRA SERVERS 80-TB, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" SCREEN, SONUS FABER STRADIVARI, SILENZIO MUSIC SERVER, FORTRESS SEATING, WW PLATINUM CABLES Analog Rig: CLEARAUDIO INNOVATION WOOD, UNIVERSAL ARM w/ Da VINCI' CART, 2nd UNIVERSAL ARM w/ GOLDFINGER STATEMENT CART, HRS-MXR REFERENCE RACK-GLOSS BLACK w/ M3X SHELVES, AESTHETIX RHEA SIG PHONO-PRE, BRYSTON BHA-1 HEADPHONE AMP, WW PLATINUM CABLES Reference System: BURMESTER 911MK3 AMP(3), 088 PRE-AMP, 089 CD PLAYER, 100 PHONO PRE-AMP, 948 POWER CONDITIONER, ACCUPHASE DG-68 VOICING EQUALIZER, AVID ACUTUS REFERENCE SP TT, GRAHAM PHANTOM II SUPREME ARM, BENZ MICRO LP-S CART, GRANDIOSO P1X/D1X STACK, G1X RUBIDIUM MASTER CLOCK, N05 NETWORK PLAYER, SILENZIO MUSIC SERVER, HRS-SXR CUSTOM RACK w/ M3X SHELVES, SONUS FABER AIDA SPEAKERS, JL FATHOM F113v2 SUBS(2) SOUND ANCHOR STANDS(2) WW PLATINUM CABLES Library System: GRANDIOSO M1 MONOBLOCK AMPS, C1 LINESTAGE PRE-AMP, K1X CD/SACD PLAYER, G1 MASTER RUBIDIUM CLOCK, E02 PHONO-PRE, SILENZIO MUSIC SERVER, AERIAL ACOUSTICS 20T V2, AERIAL SW12 SUBS(2), CANTON REF K1’s, VPI HRX TT w/ SDS POWER SUPPLY, ORTOFON CADENZA BLACK CART, KLAUDIO RCM, SHUNYATA DENALI 6000/S v2, SHUNYATA OMEGA QR’s, WW PLATINUM CABLES Esoteric/Bryston System: ESOTERIC C02-X PRE-AMP, P-02X TRANSPORT, D02-X DAC, G02-X CLOCK, BRYSTON 28B3 CUBED MONOBLOCK AMPS(4), BRYSTON BHA-1 HEADPHONE AMP, SHUNYATA DENALI 6000/S v2(2) EVEREST 8000 POWER CONDITIONER(2) ALTAIRA CG & SG HUBS, AMR-DP777-SE DAC, SILENZIO MUSIC SERVER, TAD REFERENCE ONE MK2 LOUDSPEAKERS, QUADRASPIRE RACK, WW PLATINUM CABLES Accuphase/Canton System: ACCUPHASE E800 INTEGRATED, DP570 CD/SACD PLAYER, T1200 FM STEREO TUNER, DG-68 VOICING EQUALIZER, PS530 POWER SUPPLY, CANTON REF K3’s, CANTON REF K5’s, SILENZIO MUSIC SERVER, HRS MXR REFERENCE MAHOGHANY RACK w/ M3X2 SHELVES, WW GOLD CABLES |
#5
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Quote:
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David St. Hubbins "I believe virtually everything I read" |
#6
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I have deep respect for Bryston. No nonsense, great performing gear. When I was building out my 7.1 theater some years back, Bryston was the first on my list to power the Sonus Faber speakers. https://youtu.be/a3i_DETaCg0
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#7
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Purchased my first Bryston gear from Take-5 in New Haven in 1988. Pair of 2B-LP amps that were running bridged as mono-amps driving 4-ohm speakers (against Bryston's specific recommendation). Listened to them for 10yr (running very hot - there was a reason for that recommendation) without a fault. Have owned at least a dozen other pieces (BP-25, 4B-ST, 3B-ST, BP-17cubed, etc.) since. Cannot recommend Bryston more highly. Not just for the 20yr warranty (un-needed), but for the great SQ and functionality.
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Glenn... Canton Reference 9 Clearaudio SM Pro Focal Bathys JLA 10" Dominion Kuzma Stabi S w/MC & MM Magnepan 1,7i McIntosh MA8950 & MR88 Oppo 203 Roon Nucleus Rose Hifi RS150B Shunyata Gemini-4 Sony ST-A6B, TA-F6B, ST-J75 & PS-X75 Sorane SA1.2 & TA-1L Stillpoints LP1v2 WW Pt, Au & Ag |
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If I was just getting into HiFi Bryston would certainly be a shop stop for me. I am too old and too much money sunk into current systems to think about changing manufacturers. Although I do own 2 Bryston pieces.
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“Life is what happens to you while you’re busy making other plans” |
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