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  #1  
Old 08-05-2015, 11:57 AM
Harlequin Harlequin is offline
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Default Upscale Audio Query!

Having attempted to utilize the site message facility with no reply! I would be grateful should anyone have knowledge whether Upscale Audio ship to mainland UK? I have a number of KT150's sitting in the cart, however when I either check shipping cost or attempt to proceed with checkout I recieve the following message,

"Unfortunately one or more items in your cart can't be shipped to your location. Please choose a different delivery address"

TVM.

Jasper.
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  #2  
Old 08-05-2015, 12:04 PM
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Jasper.......It appears the answer is right before your eyes, you just don't want to accept it.

Why not give Upscale Audio a call?
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  #3  
Old 08-05-2015, 12:07 PM
Harlequin Harlequin is offline
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I may have to Dan, Rather Odd though I must say!
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  #4  
Old 08-05-2015, 12:08 PM
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audioguy3107 audioguy3107 is offline
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Jasper - give Kevin at Upscale a call like Dan said. I've bought several things from them including several sets of tubes. They are a great retailer and very helpful if you have any questions.

- Buck
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  #5  
Old 08-05-2015, 01:11 PM
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metaphacts metaphacts is offline
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Quote:
Originally Posted by audioguy3107 View Post
Jasper - give Kevin at Upscale a call like Dan said. I've bought several things from them including several sets of tubes. They are a great retailer and very helpful if you have any questions.

- Buck
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  #6  
Old 08-05-2015, 02:49 PM
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Douglas Douglas is offline
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Quote:
Originally Posted by Harlequin View Post
Having attempted to utilize the site message facility with no reply! I would be grateful should anyone have knowledge whether Upscale Audio ship to mainland UK? I have a number of KT150's sitting in the cart, however when I either check shipping cost or attempt to proceed with checkout I recieve the following message,

"Unfortunately one or more items in your cart can't be shipped to your location. Please choose a different delivery address"

TVM.

Jasper.
They ship to South-Africa. I have ordered several times from them. I am very sure then they do ship to the UK as well

Regards,
Douglas
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  #7  
Old 03-23-2016, 07:27 AM
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Formerly YB-2 Formerly YB-2 is offline
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Just had an occasion to put Up-scale Audio's tube warranty to the test and they failed miserably. Tried to shift blame to BAT, etc., and no new tube even though the failure was only half-way through their warranty period on the $35 tube. I've purchased my last tube (or anything else) from Kevin and will mention same to others when the topic comes up.
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  #8  
Old 03-23-2016, 09:01 AM
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Quote:
Originally Posted by Formerly YB-2 View Post
Just had an occasion to put Up-scale Audio's tube warranty to the test and they failed miserably. Tried to shift blame to BAT, etc., and no new tube even though the failure was only half-way through their warranty period on the $35 tube. I've purchased my last tube (or anything else) from Kevin and will mention same to others when the topic comes up.
Will they only offer a warranty if the tube only fails in the box???? Thanks for the info
Ed
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  #9  
Old 03-23-2016, 11:25 AM
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GreginNH1 GreginNH1 is offline
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Very surprised to hear that about Kevin. He has always treated me very well.
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  #10  
Old 03-23-2016, 05:15 PM
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Quote:
Originally Posted by GreginNH1 View Post
Very surprised to hear that about Kevin. He has always treated me very well.
Same here for over 18 years now. Never an issue.
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