AudioAficionado.org  

Go Back   AudioAficionado.org > Manufacturers Forums > Aurender

Aurender Reference Music Servers

Reply
 
Thread Tools Display Modes
  #1  
Old 11-09-2019, 12:12 PM
gadawg gadawg is offline
Guest
 
Join Date: Mar 2014
Location: Prosper TX
Posts: 847
Default Aurender update 5.18.125 issues

I upgraded to 5.18.125 this morning on my N100H and now get no sound when I play pcm tracks. Dsd tracks take a long time to load but won’t play. I press play and after 5 seconds it quits trying. Any ideas what to try? I’ve rebooted and done hard shutdown to no avail. I put in a support request but wanted to see if anyone has any ideas. Guess I could try a reset back to factory settings next but didn’t want to blown away my play lists. Any ideas are appreciated.

George
Reply With Quote
  #2  
Old 11-09-2019, 12:35 PM
For The Love of Music's Avatar
For The Love of Music For The Love of Music is offline
Ultra-Fast 69
 
Join Date: May 2017
Location: Spanish Castle Magic
Posts: 1,926
Default

Are you sure the problems your having are not directly related to the update:

- settings on the DAC/Pre
- cabling connection

Or...

Reset the modem?
Reply With Quote
  #3  
Old 11-09-2019, 01:47 PM
gadawg gadawg is offline
Guest
 
Join Date: Mar 2014
Location: Prosper TX
Posts: 847
Default

So I took the N100H and connected to another DAC I have and get the same results. Actually plays a 44.1k track just fine and nothing else. Just errors out on the DSD tracks (the play button turns to pause and then immediately turns to play again) which is really making me think something went wrong with the update although it appeared to complete correctly. I have done a reset and same results. Laptops play just fine via either dac. Weird!

George
Reply With Quote
  #4  
Old 11-09-2019, 02:10 PM
jdandy's Avatar
jdandy jdandy is offline
Merry Christmas to all



 
Join Date: Apr 2009
Location: North Central Florida
Posts: 53,224
Default

George.......You may want to try deleting the Aurender Conductor app from your iPad, then reinstall it from the App Store. This will give you a clean copy of Conductor to work with.
__________________
Dan



STUDIO - McIntosh C1000C/P, MC2301 (2), MR88, Aurender N10, Esoteric K-01X, Shunyata Sigma spdif digital cable, Sonos Connect, PurePower 2000, Stillpoints, Furutech Flux 50, Michell Gyro SE, Michell HR Power Supply, SME 309, Ortofon Cadenza Black, Wireworld, Sonus faber Amati Anniversario
LIVING ROOM - McIntosh C2300, MC75 (2), MR85, Magnum Dynalab 205, Simaudio MOON Neo 260D-T, Schiit Audio Yggdrasil, Aurender N100H, Shunyata Sigma USB cable, Micro Seiki DD40, Ortofon Cadenza Blue, Nakamichi BX-300, Sony 60ES DAT, PS Audio P10, Furutech Flux 50, Sonos Connect, Stillpoints, Wireworld, Kimber, PMC EB1i, JL Audio f113
VINTAGE - McIntosh MA230, Tandberg 3011A tuner, Olive 04HD, Sony DTC-59ES DAT, McIntosh 4300V, JBL 4312A
Reply With Quote
  #5  
Old 11-09-2019, 10:04 PM
For The Love of Music's Avatar
For The Love of Music For The Love of Music is offline
Ultra-Fast 69
 
Join Date: May 2017
Location: Spanish Castle Magic
Posts: 1,926
Default

Quote:
Originally Posted by jdandy View Post
George.......You may want to try deleting the Aurender Conductor app from your iPad, then reinstall it from the App Store. This will give you a clean copy of Conductor to work with.


That’s a good one
Reply With Quote
  #6  
Old 11-09-2019, 11:51 PM
gadawg gadawg is offline
Guest
 
Join Date: Mar 2014
Location: Prosper TX
Posts: 847
Default

Did that and same results
Reply With Quote
  #7  
Old 11-09-2019, 11:53 PM
gadawg gadawg is offline
Guest
 
Join Date: Mar 2014
Location: Prosper TX
Posts: 847
Default

Put in a help ticket this morning but guessing they don’t respond on the weekends. Hopefully they can fix it next week or it will have to go for service. Hate that the update bricked my N100H. Very disappointing.

George
Reply With Quote
  #8  
Old 11-11-2019, 04:43 PM
gadawg gadawg is offline
Guest
 
Join Date: Mar 2014
Location: Prosper TX
Posts: 847
Default

Ok ... received an email from the support group saying this was a known issue with this update and certain esoteric dacs. They said they would connect and fix tonight. Will update once it’s fixed.
Reply With Quote
  #9  
Old 11-11-2019, 11:46 PM
gadawg gadawg is offline
Guest
 
Join Date: Mar 2014
Location: Prosper TX
Posts: 847
Default

Happy to report that Aurender support updated my N100H today and all is well again. The version number didn't change as I would imagine the fix would be incorporated into the next release.

George
Reply With Quote
  #10  
Old 11-12-2019, 12:16 AM
jdandy's Avatar
jdandy jdandy is offline
Merry Christmas to all



 
Join Date: Apr 2009
Location: North Central Florida
Posts: 53,224
Default

Quote:
Originally Posted by gadawg View Post
Happy to report that Aurender support updated my N100H today and all is well again. The version number didn't change as I would imagine the fix would be incorporated into the next release.
George.......George very happy to hear you are back in business. Aurender customer service is excellent. The few times I have made requests for help the issues were immediately addressed to my satisfaction. Aurender is top notch.
__________________
Dan



STUDIO - McIntosh C1000C/P, MC2301 (2), MR88, Aurender N10, Esoteric K-01X, Shunyata Sigma spdif digital cable, Sonos Connect, PurePower 2000, Stillpoints, Furutech Flux 50, Michell Gyro SE, Michell HR Power Supply, SME 309, Ortofon Cadenza Black, Wireworld, Sonus faber Amati Anniversario
LIVING ROOM - McIntosh C2300, MC75 (2), MR85, Magnum Dynalab 205, Simaudio MOON Neo 260D-T, Schiit Audio Yggdrasil, Aurender N100H, Shunyata Sigma USB cable, Micro Seiki DD40, Ortofon Cadenza Blue, Nakamichi BX-300, Sony 60ES DAT, PS Audio P10, Furutech Flux 50, Sonos Connect, Stillpoints, Wireworld, Kimber, PMC EB1i, JL Audio f113
VINTAGE - McIntosh MA230, Tandberg 3011A tuner, Olive 04HD, Sony DTC-59ES DAT, McIntosh 4300V, JBL 4312A
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump

Audioaficionado.org tested by Norton Internet Security

All times are GMT -4. The time now is 05:17 PM.



Powered by vBulletin® Version 3.8.10
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
©Copyright 2009-2023 AudioAficionado.org.Privately owned, All Rights Reserved.
Audio Aficionado Sponsors
AudioAficionado Subscriber
AudioAficionado Subscriber
Inspire By Dennis Had
Inspire By Dennis Had
Harmonic Resolution Systems
Harmonic Resolution Systems
Wyred4Sound
Wyred4Sound
Dragonfire Acoustics
Dragonfire Acoustics
GIK Acoustics
GIK Acoustics
Esoteric
Esoteric
AC Infinity
AC Infinity
JL Audio
JL Audio
Add Powr
Add Powr
Accuphase - Soulution
Accuphase - Soulution
Audio by E
Audio by E
Canton
Canton
Bryston
Bryston
WireWorld Cables
WireWorld Cables
Stillpoints
Stillpoints
Bricasti Design
Bricasti Design
Furutech
Furutech
Shunyata Research
Shunyata Research
Legend Audio & Video
Legend Audio & Video