S.O.S - D1100 Bricked

[Killergurt]

I am so frustrated at the moment. I called Mcintosh to ask them how to upgrade the firmware version of my D1100 (1.02 to 1.03 which is the latest). They told me how to do it and sent me a file which I had to use on my PC.

I connected the D1100 to my Windows PC using a USB cable as instructed, unzipped their file and put the D1100 on update mode (typed a special code in the setup process). At this point, my computer froze, lost control over the mouse and had to disconnect the Mcintosh USB in order to regain control over computer.

The Mcintosh remained in "Update Mode" which I could not cancel or stop unless I disconnected it from power. After doing this, it would not boot up anymore. I tried microprocessor reset but it does not help. The D1100 is dead.

Does anyone have an idea on how to get it to work again? This is supposed to be such a simple process, but I should have suspected not to do it by myself...

Thank you in advance!

[John Jordan]

Killergurt-

Sorry to hear about this. Unless someone else here has some experience you may well have to wait until Monday morning to call your dealer or McIntosh directly.

[Poppyhome]

Sorry to hear that Roy.

Isn't that a crazy coincidence that Snowmass is being released on Monday.

Hopefully someone will chime in to help.

Does it turn on at all?

Ron

[Poppyhome]

Try doing a reset with all components and cables disconnected to it.

Ron

[Killergurt]

Originally Posted by Poppyhome

Try doing a reset with all components and cables disconnected to it.

Ron

Hey Ron,

Tried but no change. Thanks for suggesting it.

[Killergurt]

Originally Posted by Poppyhome

Sorry to hear that Roy.

Isn't that a crazy coincidence that Snowmass is being released on Monday.

Hopefully someone will chime in to help.

Does it turn on at all?

Ron

The red light is on, but it will not turn on. So frustrating.

[JMD]

I agree as that is really your only option until Monday.

[Ampteks]

If bricked and under warranty I would spend tomorrow boxing it up in the original box and call for a RMA Monday. They will most likely have to flash the firmware or possibly change that IC if corrupted.

I know this is frustrating, but you'll get through it. Anything else you can swap in its place temporarily?

Mike

[Killergurt]

Originally Posted by Ampteks

If bricked and under warranty I would spend tomorrow boxing it up in the original box and call for a RMA Monday. They will most likely have to flash the firmware or possibly change that IC if corrupted.

I know this is frustrating, but you'll get through it. Anything else you can swap in its place temporarily?

Mike

Thanks Mike. I purchased it used, so not sure about warranty. Currently no other DAC to replace it with. I will call a service center on Monday.

[Charles]

Originally Posted by Killergurt

Thanks Mike. I purchased it used, so not sure about warranty. Currently no other DAC to replace it with. I will call a service center on Monday.

The early D1100's had a defective resistor/capacitor. I know this for a fact and it only manifests itself with computer audio playing JRivers through USB. If this is the issue no amount of reprogramming will fix it.