MVP871_Problem with DVD-A disk

[harry33]

Hi guys
when playing DVD-A disk I have the following problems:

1.The player starts playing and after few tracks stops and all the commands are frozen. To to make it play again I have to disconnect the the power chord and reconnect it.

2. During normal operation if I want to move to the next track, the players stops and again all the commands are frozen and I have to disconnect the power chord.

This happens only withe DVD_A Cds

I would appreciate your advices and if other people from this forum have experienced the same problems.

I would like try the factory reset but I don't know how to do it.

Thank you in advance.

Harry

[jdandy]

harry33.......Look on page 44 of your MVP871 Owner's Manual. In the lower right hand column is the Reset of Microprocessor instructions.

[harry33]

Thank u Dan,

I reset the processor, but no effect.I thought there is some factory reset to do. I really don't understand why the DVD-A disks stacks. All other disks, DVD,SCAD,Red book CD's work fine.

[jdandy]

harry33.......Call McIntosh. Ask to speak to Chuck Hinton (800) 538-6576.

[dirtbag]

Originally Posted by harry33

Hi guys
when playing DVD-A disk I have the following problems:

1.The player starts playing and after few tracks stops and all the commands are frozen. To to make it play again I have to disconnect the the power chord and reconnect it.

2. During normal operation if I want to move to the next track, the players stops and again all the commands are frozen and I have to disconnect the power chord.

This happens only withe DVD_A Cds

I would appreciate your advices and if other people from this forum have experienced the same problems.

I would like try the factory reset but I don't know how to do it.

Thank you in advance.

Harry

I've had a similar problem on about 4 occasions. Had to disconnect the power cord to reset. It hasn't happened for quite a while now.
Interested to see what you find out from Mac

[harry33]

I'll call him tomorrow. Thanks again.

[Mighty Favog]

That happened to me a few times but then it would do the same thing to CD-R's and eventually not play redbook disks either with the "NO PLAY" error message. This was over the course of about 3 months.

Eventually I sent it back to the factory (no authorized local shops were trustworthy at all) and they replaced the laser pick-up assembly. All has been fine since I got it back a month later.

[harry33]

I reset the processor 3 times( with the standby button) and many times via disconnecting the power chord. Nothing helps. This happens only with the DVD-A but I suppose later will do the same with red book CD's also. Here in Montreal there is an authorized shop but I'm afraid they could damage even more but I think, I don't have a choice. Thank you for your input guys. I'll keep you informed.

[harry33]

I gave to repair march 25,2010 and I today April 8 my player is home. They changed the drive and now works perfectly.This is a authorized mc dealer in Montreal.

[Poobah]

Originally Posted by harry33

I gave to repair march 25,2010 and I today April 8 my player is home. They changed the drive and now works perfectly.This is a authorized mc dealer in Montreal.

That's a pretty good turn around time.. Excellent.

I'm still don't know what is happening with my MX150.