McIntosh Customer Service
I just had the absolute best customer service from Binghamton. I recently added the C500c/P and it is awesome. As it breaks in, it keeps getting better but that caused a minor problem. The base became deeper and fuller and that caused my grills on the XRT1K's to vibrate (buzz) at higher volume levels. I called Chuck and he immediately replied that they had recently become aware of the problem and already had a cure. They sent me a kit right away and after about 15 enjoyable minutes of replacing the Treelock studs with ones that have rubber washers, the problem is solved. Thanks also to John Messemer at McIntosh.
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