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  #1  
Old 11-09-2019, 12:12 PM
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gadawg gadawg is offline
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Default Aurender update 5.18.125 issues

I upgraded to 5.18.125 this morning on my N100H and now get no sound when I play pcm tracks. Dsd tracks take a long time to load but won’t play. I press play and after 5 seconds it quits trying. Any ideas what to try? I’ve rebooted and done hard shutdown to no avail. I put in a support request but wanted to see if anyone has any ideas. Guess I could try a reset back to factory settings next but didn’t want to blown away my play lists. Any ideas are appreciated.

George
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Wilson Audio Sasha 2|Pair of BalancedForce212's
ML No536|BAT Rex II Pre
VPI Avenger Plus w/ Transfiguration Proteus/VTL TP6.5
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  #2  
Old 11-09-2019, 12:35 PM
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For The Love of Music For The Love of Music is offline
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Are you sure the problems your having are not directly related to the update:

- settings on the DAC/Pre
- cabling connection

Or...

Reset the modem?
__________________
Source Analog: Kuzma Stabi R with 4point 9 arm & Kuzma 40 Cartridge
Source Digital: Aurender N10 | Brinkmann Nyquist MK II
Amplification: Dan D’Agostino Momentum Pre Amp and Monos | Boulder Phono 508
Speakers: Wilson Alexias
Cabling: Nordost Odin/Valhalla 2; Power, Interconnects & Speaker | Ansuz; C2 Power & Interconnect | Audioquest Diamond RJ 45’s
Power: Nordost QRT series | Furutech FP55SN cable from 20 amp breaker within grounded Sub Panel to Furutech GTX D NSF receptacle packages | Surge Guard on Main Panel | Keces P3 & P8 | ADD-POWR series
Other: HRS M3X | Stillpoints Ultra 6, SS & Mini | Nordost Sort Cones TC, BC | AQ Vox SE switch | Vicoustics | Audio Desk Systeme - Gläss
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  #3  
Old 11-09-2019, 01:47 PM
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So I took the N100H and connected to another DAC I have and get the same results. Actually plays a 44.1k track just fine and nothing else. Just errors out on the DSD tracks (the play button turns to pause and then immediately turns to play again) which is really making me think something went wrong with the update although it appeared to complete correctly. I have done a reset and same results. Laptops play just fine via either dac. Weird!

George
__________________
Wilson Audio Sasha 2|Pair of BalancedForce212's
ML No536|BAT Rex II Pre
VPI Avenger Plus w/ Transfiguration Proteus/VTL TP6.5
Esoteric D-02X|Esoteric P-02X|Aurender N100H
MIT Oracle SC and IC
Transparent Reference Power
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  #4  
Old 11-09-2019, 02:10 PM
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George.......You may want to try deleting the Aurender Conductor app from your iPad, then reinstall it from the App Store. This will give you a clean copy of Conductor to work with.
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STUDIO - McIntosh C1000C/P, MC2301 (2), MR88, Aurender N10, Esoteric K-01X, Shunyata Sigma spdif digital cable, Sonos Connect, PurePower 2000, Stillpoints, Furutech Flux 50, Michell Gyro SE, Michell HR Power Supply, SME 309, Ortofon Cadenza Black, Wireworld, Sonus faber Amati Anniversario
LIVING ROOM - McIntosh C2300, MC75 (2), MR85, Magnum Dynalab 205, Simaudio MOON Neo 260D-T, Schiit Audio Yggdrasil, Aurender N100H, Shunyata Sigma USB cable, Micro Seiki DD40, Ortofon Cadenza Blue, Nakamichi BX-300, Sony 60ES DAT, PS Audio P10, Furutech Flux 50, Sonos Connect, Stillpoints, Wireworld, Kimber, PMC EB1i, JL Audio f113
VINTAGE - McIntosh MA230, Tandberg 3011A tuner, Olive 04HD, Sony DTC-59ES DAT, McIntosh 4300V, JBL 4312A
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  #5  
Old 11-09-2019, 10:04 PM
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Quote:
Originally Posted by jdandy View Post
George.......You may want to try deleting the Aurender Conductor app from your iPad, then reinstall it from the App Store. This will give you a clean copy of Conductor to work with.


That’s a good one
__________________
Source Analog: Kuzma Stabi R with 4point 9 arm & Kuzma 40 Cartridge
Source Digital: Aurender N10 | Brinkmann Nyquist MK II
Amplification: Dan D’Agostino Momentum Pre Amp and Monos | Boulder Phono 508
Speakers: Wilson Alexias
Cabling: Nordost Odin/Valhalla 2; Power, Interconnects & Speaker | Ansuz; C2 Power & Interconnect | Audioquest Diamond RJ 45’s
Power: Nordost QRT series | Furutech FP55SN cable from 20 amp breaker within grounded Sub Panel to Furutech GTX D NSF receptacle packages | Surge Guard on Main Panel | Keces P3 & P8 | ADD-POWR series
Other: HRS M3X | Stillpoints Ultra 6, SS & Mini | Nordost Sort Cones TC, BC | AQ Vox SE switch | Vicoustics | Audio Desk Systeme - Gläss
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  #6  
Old 11-09-2019, 11:51 PM
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Did that and same results
__________________
Wilson Audio Sasha 2|Pair of BalancedForce212's
ML No536|BAT Rex II Pre
VPI Avenger Plus w/ Transfiguration Proteus/VTL TP6.5
Esoteric D-02X|Esoteric P-02X|Aurender N100H
MIT Oracle SC and IC
Transparent Reference Power
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  #7  
Old 11-09-2019, 11:53 PM
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Put in a help ticket this morning but guessing they don’t respond on the weekends. Hopefully they can fix it next week or it will have to go for service. Hate that the update bricked my N100H. Very disappointing.

George
__________________
Wilson Audio Sasha 2|Pair of BalancedForce212's
ML No536|BAT Rex II Pre
VPI Avenger Plus w/ Transfiguration Proteus/VTL TP6.5
Esoteric D-02X|Esoteric P-02X|Aurender N100H
MIT Oracle SC and IC
Transparent Reference Power
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  #8  
Old 11-11-2019, 04:43 PM
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Ok ... received an email from the support group saying this was a known issue with this update and certain esoteric dacs. They said they would connect and fix tonight. Will update once it’s fixed.
__________________
Wilson Audio Sasha 2|Pair of BalancedForce212's
ML No536|BAT Rex II Pre
VPI Avenger Plus w/ Transfiguration Proteus/VTL TP6.5
Esoteric D-02X|Esoteric P-02X|Aurender N100H
MIT Oracle SC and IC
Transparent Reference Power
Reply With Quote
  #9  
Old 11-11-2019, 11:46 PM
gadawg's Avatar
gadawg gadawg is offline
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Join Date: Mar 2014
Location: Prosper TX
Posts: 728
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Happy to report that Aurender support updated my N100H today and all is well again. The version number didn't change as I would imagine the fix would be incorporated into the next release.

George
__________________
Wilson Audio Sasha 2|Pair of BalancedForce212's
ML No536|BAT Rex II Pre
VPI Avenger Plus w/ Transfiguration Proteus/VTL TP6.5
Esoteric D-02X|Esoteric P-02X|Aurender N100H
MIT Oracle SC and IC
Transparent Reference Power
Reply With Quote
  #10  
Old 11-12-2019, 12:16 AM
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jdandy jdandy is online now
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Quote:
Originally Posted by gadawg View Post
Happy to report that Aurender support updated my N100H today and all is well again. The version number didn't change as I would imagine the fix would be incorporated into the next release.
George.......George very happy to hear you are back in business. Aurender customer service is excellent. The few times I have made requests for help the issues were immediately addressed to my satisfaction. Aurender is top notch.
__________________
Dan



STUDIO - McIntosh C1000C/P, MC2301 (2), MR88, Aurender N10, Esoteric K-01X, Shunyata Sigma spdif digital cable, Sonos Connect, PurePower 2000, Stillpoints, Furutech Flux 50, Michell Gyro SE, Michell HR Power Supply, SME 309, Ortofon Cadenza Black, Wireworld, Sonus faber Amati Anniversario
LIVING ROOM - McIntosh C2300, MC75 (2), MR85, Magnum Dynalab 205, Simaudio MOON Neo 260D-T, Schiit Audio Yggdrasil, Aurender N100H, Shunyata Sigma USB cable, Micro Seiki DD40, Ortofon Cadenza Blue, Nakamichi BX-300, Sony 60ES DAT, PS Audio P10, Furutech Flux 50, Sonos Connect, Stillpoints, Wireworld, Kimber, PMC EB1i, JL Audio f113
VINTAGE - McIntosh MA230, Tandberg 3011A tuner, Olive 04HD, Sony DTC-59ES DAT, McIntosh 4300V, JBL 4312A
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