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Audio Research State of the Art Audio Reproduction

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  #11  
Old 09-18-2012, 12:47 AM
BillK BillK is offline
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My Ref 2 SE is clearly an incredible piece and so the wait will be well worth it to upgraders.
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  #12  
Old 11-03-2012, 03:09 PM
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Etunes Etunes is offline
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Update :

ARC does not have parts as told by Oct 15. No word on if or when . Regardless of the reasons I find this unacceptable .
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  #13  
Old 11-03-2012, 07:57 PM
Ritmo Ritmo is offline
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Yes, it can be disappointing. However, patience can be rewarding. The Ref 5SE is a fantastic unit.

I'm sure the folks at ARC will sort the supply issue.

Mike
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  #14  
Old 11-03-2012, 09:03 PM
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Quote:
Originally Posted by Etunes View Post
Update :

ARC does not have parts as told by Oct 15. No word on if or when . Regardless of the reasons I find this unacceptable .
I am sure there is an issue somewhere in their supply chain that is completely out of their control. If one supplier is late or unable to produce enough of a certain piece it throws everything off. ARC is part of large fairly large group that I am sure has a good logistics department. You know they want to get enough parts to satisfy demand for new Ref 5SEs and upgrades. I have heard demand for Ref 5SE is very high, this is a good problem to have, however, I suspect that lead time on parts to build more is 90 to 120 days. It does take a long time to catch up and if demand for new units is high it only makes sense to use all available parts to make new pre-amps rather than use them to upgrade existing units. Once parts are available I am sure they will work hard to catch up on upgrades.

I work with products that have a complicated supply chain and it is getting tougher due to higher cost of raw materials and long lead times. Delays are frustrating, but almost always out of our control. I spend a lot of my day scrambling to get enough product due to supply chain delays.

I am also looking forward to getting my Ref5 upgraded, but I am suffering quite happily with my regular Ref 5.
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