AudioAficionado.org  

Go Back   AudioAficionado.org > Manufacturers Forums > Esoteric

Esoteric World Class cost no object Electronics

Reply
 
Thread Tools Display Modes
  #21  
Old 02-15-2018, 07:04 PM
Masterlu's Avatar
Masterlu Masterlu is online now
AA Founder, Legend AV Owner



 
Join Date: Apr 2009
Location: South FL & Cape Cod MA
Posts: 67,650
Default

Quote:
Originally Posted by FreddieFerric View Post
Is it still under warranty?
Yes it is
__________________
Ivan
FLORIDA
MX136, MC1.2KW(10) MC2KW(2), MCD1100, MS750(2) MVP881, C1000C/P/T, MPC1500, HT-2 SUBS(2) HT3F(2) WS350(2) XRT2K, XCS2K, XR27(2) XCS350(2) RGPC 1200(20) RGPC POLE PIG(4) JL GOTHAM SUBS(2) LUMAGEN RADIANCE SCALER, SONY VPH-G90U PROJECTOR, SVS SCISSOR LIFT, STEWART 120" MOTORIZED SCREEN, ASC ACOUSTIC PANELS & BASS TRAPS, CINEMA-TECH SEATING, WIREWORLD PLATINUM CABLES
Reference System: ACCUPHASE A250 AMPS, C3850 PRE-AMP, DP950 CD/SACD TRANSPORT, DC950 DIGITAL PROCESSOR, DG-58 DIGITAL EQUALIZER, T1200 FM STEREO TUNER, PS530 POWER SUPPLY, HRS-SXR CUSTOM RACK w/ M3X SHELVES, TAD REFERENCE ONE MK2 LOUDSPEAKERS, WIREWORLD PLATINUM CABLES
CAPE COD

MX150, MC501(2) MC1.2KW(10) MC2301(2) MR88, MS750(3) MVP881, MCD1100, MDA1000, C1000C/P/T, MPC1500, ESOTERIC K-01X 30th ANNIVERSARY (BLACK) SACD/CD PLAYER, G02-X CLOCK, HT3F(2) XRT2K, XCS2K, XR27(2) OPPO-BDP95, PS AUDIO PPP(8) RGPC 1200(15) JL GOTHAM SUBS(2) JL FATHOM F113 SUBS(4) SOUND ANCHOR STANDS(2) LUMAGEN RADIANCE SCALER, SONY VPH-G90U PROJECTOR, STEWART 120" SCREEN, SONUS FABER STRADIVARI, SILENZIO, ASC ACOUSTIC PANELS & BASS TRAPS, FORTRESS SEATING, WIREWORLD PLATINUM CABLES
Analog Rig: CLEARAUDIO INNOVATION WOOD, UNIVERSAL ARM w/ Da VINCI' CART, 2nd UNIVERSAL ARM w/ GOLDFINGER STATEMENT CART, HRS-MXR REFERENCE RACK-GLOSS BLACK w/ M3X SHELVES, AESTHETIX RHEA SIG PHONO-PRE, WIREWORLD PLATINUM CABLES
Reference System: BURMESTER 911MK3 AMP(3), 088 PRE-AMP, 089 CD PLAYER, 100 PHONO PRE-AMP, 948 POWER CONDITIONER, AVID ACUTUS REFERENCE SP TT, GRAHAM PHANTOM II SUPREME ARM, BENZ MICRO LP-S CART, GRANDIOSO P1/D1 STACK, G01X RUBIDIUM MASTER CLOCK, N05 NETWORK PLAYER, SILENZIO, HRS-SXR CUSTOM RACK w/ M3X SHELVES, STILLPOINTS, SONUS FABER AIDA SPEAKERS, JL FATHOM F113(2) SOUND ANCHOR STANDS(2) ASC ACOUSTIC PANELS & TRAPS, GIK PICTURE PANELS, PS AUDIO P10, WIREWORLD PLATINUM CABLES

Library System: GRANDIOSO M1 MONOBLOCK AMPS, C1 LINESTAGE PRE-AMP, K1 CD/SACD PLAYER, G1 MASTER RUBIDIUM CLOCK, E02 PHONO-PRE, SILENZIO, AERIAL ACOUSTICS 20T V2, AERIAL SW12 SUBS(2), CANTON REF K1, VPI HRX TT w/ SDS POWER SUPPLY, ORTOFON CADENZA BLACK CART, FURUTECH SILVER ARROWS PHONO CABLE, KLAUDIO RCM, SHUNYATA PS8, RGPC 1200(2) STEVE BLINN CUSTOM RACK, ASC STUDIO TRAPS, WIREWORLD PLATINUM CABLES
Bryston/Esoteric System: ESOTERIC C02-X PRE-AMP, P-02X TRANSPORT, D02-X DAC, G02-X CLOCK, BRYSTON 28B CUBED MONOBLOCK AMPS, BIT-15(2) AMR-DP777-SE DAC, SILENZIO, TAD REFERENCE ONE MK2 LOUDSPEAKERS, QUADRASPIRE RACK, WIREWORLD PLATINUM CABLES
Accuphase/Canton System: ACCUPHASE E-650 INTEGRATED, DP750 CD/SACD PLAYER, T1200 FM STEREO TUNER, PS530 POWER SUPPLY, CANTON REF K3, CANTON REF K5, SILENZIO, HRS MXR REFERENCE MAHOGHANY RACK w/ M3X SHELVES, WIREWORLD GOLD CABLES
Bryston Active System: BP26 PRE-AMP, MPS2 POWER SUPPLY, BAX-1 CROSSOVER, BDA-3 DAC, BDP-3 PLAYER, BCD-3 CD PLAYER, BIT15(2), MODEL T ACTIVE SPEAKERS, 21B3 CUBED AMPS, SILENZIO, TARGET RACK, WIREWORLD SILVER CABLES
Reply With Quote
  #22  
Old 02-15-2018, 10:38 PM
ariess ariess is online now
Senior Member
 
Join Date: Jul 2012
Location: Baltimore
Posts: 639
Default

I was gonna feed it a Barry Manilow or Weird Al Yankovic disc to make it throw up but I was afraid when Esoteric repair saw two discs in there they would call it all “user error” and say I violated the terms of use
__________________
ARC Ref160 Monoblocks, ARC Reference 10 Preamp, Esoteric Grandioso K1 SACD/CD/DAC, G1 Master Rubidium Clock, Aurender N100H, Bowers & Wilkins 800D3, Shunyata Triton V3, 3 Typhon QRs, Sigma NR power cables, Transparent Gen 5 Opus Speaker and XLR Cables, Shunyata Sigma Digital Clock Cable, Stillpoints Ultra 5 & SS, SR Blue Fuses
Reply With Quote
  #23  
Old 02-16-2018, 09:19 AM
Bigdenis Bigdenis is offline
Junior Member
 
Join Date: May 2016
Posts: 5
Default

I had the same problem with my K-01X, Esoteric did not fix it but directly replaced it. But it was very long...
I find that this failure happens relatively often, to read you, and makes doubts about the reliability of the devices.
Reply With Quote
  #24  
Old 02-16-2018, 10:27 PM
aardvarkbark aardvarkbark is online now
Senior Member
 
Join Date: Jan 2016
Posts: 581
Default

Quote:
Originally Posted by Bigdenis View Post
I had the same problem with my K-01X, Esoteric did not fix it but directly replaced it. But it was very long...
I find that this failure happens relatively often, to read you, and makes doubts about the reliability of the devices.
Well, I'm a sample size of N=1, so statistically irrelevant, but I only spin CDs, often 8-12 each day, in my K-03x. Since I mostly listen to classical or jazz, I'm not going to tracks, just listening start to finish. I only use the eject and play buttons. There have been a couple of times when our power has gone out for nearly an hour (when all the clocks would have to be reset) that I've had to power down, restart, but then it was fine.

I haven't had problems, but I'm happy to hear that the company will replace it if they can't fix it. I send watches off for service and don't see them for six months. I send fountain pens off to have nibs adjusted and don't see them for three months. 'Very long' is relative.
Reply With Quote
  #25  
Old 02-17-2018, 11:02 AM
Bigdenis Bigdenis is offline
Junior Member
 
Join Date: May 2016
Posts: 5
Default

When you only have one reading device, for me, two months is a long time.
Reply With Quote
  #26  
Old 02-17-2018, 04:54 PM
FreddieFerric's Avatar
FreddieFerric FreddieFerric is online now
Senior Member

 
Join Date: Feb 2018
Location: NOLA
Posts: 366
Default

Quote:
Originally Posted by Masterlu View Post
Yes it is
That's a relief.
__________________
McIntosh MA8000; Canton Vento Reference 1 DC; E.A.T. E-Flat; Denon DL-304; Tascam BR-20; Teac X1000R; Dokoder 1120; Pioneer RT-707; Oppo UDP 205; Denon DCD A-100; HP All-In-One Touchscreen Server; JRiver MC 20; Woo Audio WA6;
Shure SRH 1840; SVS SB 1000 (3); Jolida 502BRC; Jolida JD9; VPI 16.5 RCM; Panamax PM 5400
Reply With Quote
  #27  
Old 02-20-2018, 09:27 PM
ariess ariess is online now
Senior Member
 
Join Date: Jul 2012
Location: Baltimore
Posts: 639
Default

Here is an update on my experience to date on the K1 that ate my disc.

Esoteric asked me to send the unit to the place that does their US repairs in California using a freight service. This was on my dime (actually about 4000 of them ) so I arranged shipment and it was picked up last Monday and arrived at the repair place this past Friday. The repair place told me that they opened the unit and found that the disc was indeed jammed in the player and that the tray was misaligned. They felt the safest option is to replace the disc transport. So yesterday they contacted Esoteric for the replacement. Now they are waiting on Esoteric in Japan to see if they have a replacement drive and to find out how long it will take Esoteric to get them the drive if they have it. It seems there is a middle layer facility in New Jersey that is in the discussion too. Everyone has been nice and professional so far, but communication between the US and Japan is rather slow due to the multiple layers and the time difference. And then there will be another slow up due to customs for a part coming in. My current hope is just that the repair place can get the part this week but am told that will require lots of things to align. Sigh.
__________________
ARC Ref160 Monoblocks, ARC Reference 10 Preamp, Esoteric Grandioso K1 SACD/CD/DAC, G1 Master Rubidium Clock, Aurender N100H, Bowers & Wilkins 800D3, Shunyata Triton V3, 3 Typhon QRs, Sigma NR power cables, Transparent Gen 5 Opus Speaker and XLR Cables, Shunyata Sigma Digital Clock Cable, Stillpoints Ultra 5 & SS, SR Blue Fuses
Reply With Quote
  #28  
Old 02-21-2018, 06:30 AM
SCAudiophile's Avatar
SCAudiophile SCAudiophile is online now
Senior Member


 
Join Date: Sep 2016
Location: Greer SC
Posts: 2,444
Default

Quote:
Originally Posted by ariess View Post
Here is an update on my experience to date on the K1 that ate my disc.

Esoteric asked me to send the unit to the place that does their US repairs in California using a freight service. This was on my dime (actually about 4000 of them ) so I arranged shipment and it was picked up last Monday and arrived at the repair place this past Friday. The repair place told me that they opened the unit and found that the disc was indeed jammed in the player and that the tray was misaligned. They felt the safest option is to replace the disc transport. So yesterday they contacted Esoteric for the replacement. Now they are waiting on Esoteric in Japan to see if they have a replacement drive and to find out how long it will take Esoteric to get them the drive if they have it. It seems there is a middle layer facility in New Jersey that is in the discussion too. Everyone has been nice and professional so far, but communication between the US and Japan is rather slow due to the multiple layers and the time difference. And then there will be another slow up due to customs for a part coming in. My current hope is just that the repair place can get the part this week but am told that will require lots of things to align. Sigh.
Best of luck to you for fast shipment of the transport and getting your K1 back ASAP!
__________________
Legacy Audio CaliberXD custom, dual Legacy Foundation Subs with Legacy Wavelet, Esoteric P-02, D-02, C-02, and A-02, Cybershaft Custom Premium Limited OP21 10 mHz Clock, SHUNYATA TRITON v3 & TYPHON QR, Environmental Potentials EP-2050 & EP2750, CH Copper Busbar Main & GE Sub-panel, 20-amp dedicated circuits, Dual 10’ Ground Rods, CADWELD bonding, Avatar Acoustics AfterBurner8 duplexes (5), Elrod MASTER SERIES Statement Gold Powercords (4), Elrod Statement Gold Powercords (2), Elrod Statement Silver Powercords (1), Elrod Statement Gold XLR (2 pair), Shunyata SIGMA AES/EBU 110ohm (2), Shunyata SIGMA CLOCK-50 (3), Shunyata SIGMA XLR, Shunyata Anaconda Zitron XLR, B.M.C. PureUSB1, Elrod Statement Gold custom speaker cables, Elrod MASTERS SERIES SG JUMPERS (4), Adona AV45CS4, AV45, Composite Audio CF-2010, HRS DPX Damping Plates (11), Stillpoints UltraSS w/Ultra Bases

Computer Audio/Rip Playback: Apple MacBook Pro 15” 2019, 6-core i9, 32 GB RAM, 1 TB SSD (Music Library, Playback S/W & O/S here), Audirvana+ v3, iTunes, etc….
Reply With Quote
  #29  
Old 02-24-2018, 12:39 PM
ariess ariess is online now
Senior Member
 
Join Date: Jul 2012
Location: Baltimore
Posts: 639
Default

I have been told Japan has the replacement drive and are shipping it to the repair place in California priority. I am hoping it gets there soon, clears customs fast and gets installed pronto. Been without two weeks now and I miss my K1.
__________________
ARC Ref160 Monoblocks, ARC Reference 10 Preamp, Esoteric Grandioso K1 SACD/CD/DAC, G1 Master Rubidium Clock, Aurender N100H, Bowers & Wilkins 800D3, Shunyata Triton V3, 3 Typhon QRs, Sigma NR power cables, Transparent Gen 5 Opus Speaker and XLR Cables, Shunyata Sigma Digital Clock Cable, Stillpoints Ultra 5 & SS, SR Blue Fuses
Reply With Quote
  #30  
Old 02-24-2018, 12:49 PM
jdandy's Avatar
jdandy jdandy is online now
Merry Christmas to all



 
Join Date: Apr 2009
Location: North Central Florida
Posts: 51,853
Default

Adam.......Take a deep breath, relax, and be patient. Let the pros do their thing. Your K1 will be back home soon enough and you will once again be happy. It is highly unlikely you will ever experience another issue with the K1. It is a marvelous machine.
__________________
Dan



STUDIO - McIntosh C1000C/P, MC2301 (2), MR88, Aurender N10, Esoteric K-01X, Sonos Connect, PurePower 2000, Stillpoints, Furutech Flux 50, Michell Gyro SE, Michell HR Power Supply, SME 309, Ortofon Cadenza Black, Wireworld, Sonus faber Amati Anniversario
LIVING ROOM - McIntosh C2300, MC452, MR85, Magnum Dynalab 205, Simaudio MOON Neo 260D-T, Schiit Audio Yggdrasil, Aurender N100H, Micro Seiki DD40, Ortofon Cadenza Blue, Nakamichi BX-300, Sony 60ES DAT, PS Audio P10, Furutech Flux 50, Sonos Connect, Stillpoints, Wireworld, Kimber, PMC EB1i, JL Audio f113
VINTAGE - McIntosh MA230, Tandberg 3011A tuner, Olive 04HD, Sony DTC-59ES DAT, McIntosh 4300V, JBL 4312A
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Audioaficionado.org tested by Norton Internet Security

All times are GMT -4. The time now is 06:49 AM.



Powered by vBulletin® Version 3.8.10
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
©Copyright 2009-2018 AudioAficionado.org.Privately owned, All Rights Reserved.
Audio Aficionado Sponsors
AudioAficionado Subscriber
AudioAficionado Subscriber
Fortress
Fortress
Harmonic Resolution Systems
Harmonic Resolution Systems
Wyred4Sound
Wyred4Sound
Dragonfire Acoustics
Dragonfire Acoustics
GIK Acoustics
GIK Acoustics
Esoteric
Esoteric
AC Infinity
AC Infinity
JL Audio
JL Audio
Acoustic Sciences Corportation
Acoustic Sciences Corportation
Legend Audio & Video
Legend Audio & Video
Audio by E
Audio by E
Canton
Canton
Bryston
Bryston
WireWorld Cables
WireWorld Cables
Stillpoints
Stillpoints
Bricasti Design
Bricasti Design
Furutech
Furutech
Shunyata Research
Shunyata Research
Accuphase
Accuphase