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  #31  
Old 07-25-2017, 02:06 PM
sgbroimp sgbroimp is offline
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Originally Posted by xconcepts View Post
So quick update, final got a reply call back from mcintosh. This is the 1st ever with this issue with either the 150/151. I have to ship the unit from Japan to Cali for repair. I'm on a military base so I can use usps and I've shipped a unit back before so it's not going to be too much to ship. They are more than likely going to eat much of the parts cost, I'll just be liable for the labor. So we'll see how long repair takes.
Hope it works out for you. We appreciate your service, especially as a former vet myself
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  #32  
Old 07-26-2017, 01:56 PM
sgbroimp sgbroimp is offline
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Originally Posted by 62caddy View Post
Since the beginning, one of the dominant characteristics of McIntosh products had always been of reliability and unimpeachable build quality.

The alarming increase in QC issues - both cataloged here and elsewhere - is very disconcerting to say the least.
I am not defending Mc specifically, but I would not say that some comments on a forum about issues with equipment really don't provide any serious form of documentation at all. To state that something has actually "alarmingly" increased would require some facts such as knowing, for example, that 3000 pieces were built, 25 failed last year and 175 this year, a statistically significant change that documents an increase in failures. Without that info, I would be inclined to be more circumspect in my generalizations. FWIW My 3 year old MX151 is just perfect and I have a number of sources running though it.
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  #33  
Old 07-26-2017, 03:11 PM
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Forum commentary aside, it is a fact that QC issues at Mc have risen dramatically - mainly among equipment that relies on firmware OS and such.

Excepting for these, overall QC would probably be consistent with historic levels, or better.
Last edited by 62caddy; 07-26-2017 at 03:21 PM.
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  #34  
Old 07-26-2017, 04:11 PM
sgbroimp sgbroimp is offline
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Originally Posted by 62caddy View Post
Forum commentary aside, it is a fact that QC issues at Mc have risen dramatically - mainly among equipment that relies on firmware OS and such.

Excepting for these, overall QC would probably be consistent with historic levels, or better.
That is indeed interesting. May I ask what the source of your data base on that is?
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  #35  
Old 07-26-2017, 04:28 PM
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Originally Posted by sgbroimp View Post
That is indeed interesting. May I ask what the source of your data base on that is?
That is a troll post; this is common knowledge, and been going on now for well over 5 years.
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  #36  
Old 07-26-2017, 04:33 PM
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Originally Posted by sgbroimp View Post
I am not defending Mc specifically, but I would not say that some comments on a forum about issues with equipment really don't provide any serious form of documentation at all. To state that something has actually "alarmingly" increased would require some facts such as knowing, for example, that 3000 pieces were built, 25 failed last year and 175 this year, a statistically significant change that documents an increase in failures. Without that info, I would be inclined to be more circumspect in my generalizations. FWIW My 3 year old MX151 is just perfect and I have a number of sources running though it.
QC is one issue. How about customer service? Hope you never have to have your MX151 serviced but if you do, are you going to be asking the statistical significance of such alarmingly slow repair time?
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  #37  
Old 07-26-2017, 04:53 PM
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Originally Posted by sgbroimp View Post
That is indeed interesting. May I ask what the source of your data base on that is?
Even though classified TOP SECRET, the source as far as I can tell, using NSA databases, is Charlie Randall.

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  #38  
Old 07-26-2017, 10:24 PM
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Sorry for those with issues. I got my MX150 when they came out have done 1 firmware update never had any issues. Stellar unit.
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  #39  
Old 07-27-2017, 12:23 PM
sgbroimp sgbroimp is offline
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Originally Posted by Masterlu View Post
That is a troll post; this is common knowledge, and been going on now for well over 5 years.
Geez, that's not too kind of a thing to say (troll post?) I didn't start on this forum yesterday and I really thought I asked a sincere question. I mean I really honestly thought microprocessors etc. had gotten to be fairly reliable.
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  #40  
Old 07-27-2017, 12:43 PM
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Originally Posted by sgbroimp View Post
Geez, that's not too kind of a thing to say (troll post?) I didn't start on this forum yesterday and I really thought I asked a sincere question. I mean I really honestly thought microprocessors etc. had gotten to be fairly reliable.
did think it was a bit much labeling your post a troll post.
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