#11
|
||||
|
||||
Talked to ARC customer service today..
Criss said they are still experimenting with the cover part, right now the Plexi sounds the best. They will send a metal one for me. I also have to do my part and improve on the ventilation; even though Ref. 5 was happy in that spot.
The remote is a supply issue. As soon as the metal one is available they will exchange mine. All in all very good customer service and man.......that 5se sounds good. I will take back on my original advice about waiting out on the upgrade. For some it may be just as well to do what I did; just trade up to brand new Ref. 5se. That way I got full warranty and new set of tubes..and it cost me less than 1k$ extra vs. sending it out for upgrade. I am very happy with the deal and the product. |
#12
|
||||
|
||||
Hey Jeff, can you please shine some light...
your avatar. My eye sight is getting poor in old age!
Last edited by Banter; 03-30-2012 at 05:41 PM. |
#13
|
|||
|
|||
Banter,
I'm glad ARC is taking care of you. Indeed, the 5 SE is sweet! Mike
__________________
Mike |
#14
|
||||
|
||||
The plexiglas cover on my Ref 5 SE also warps on top of the 6550 tube after using it for 3-4 hours. It gets very hot there even though I have 6 inches of clearance on top.
Thinking of getting a metal cover to be on the safe side. Got a metal remote as spare part. Much nicer than the plastic one .....
__________________
karsajid@gmail.com Legacy Whisper XD, Coda 15.0, Ayon Skylla, EAR Acute 3, Aurender S10 |
#15
|
||||
|
||||
Banter.......The idea that anything about the new Acoustic Research Ref 5SE isn't 100% perfect is disappointing. At that price point ($13K) there should be no drooping plexiglass covers. What a poor design flaw, and a rediculous oversight on the part of AR engineering and design. They should have used tempered glass if heat warped the plastic. If I owned a Ref 5SE, I would be royally pissed off about a drooping cover. I'm supposed to be impressed looking at the interior circuit boards through a deformed plastic window? Geez!
__________________
Dan STUDIO - McIntosh C1000C/P, MC2301 (2), MR88, Aurender N10, Esoteric K-01X, Shunyata Sigma spdif digital cable, Sonos Connect, PurePower 2000, Stillpoints, Furutech Flux 50, Michell Gyro SE, Michell HR Power Supply, SME 309, Ortofon Cadenza Black, Wireworld, Sonus faber Amati Anniversario LIVING ROOM - McIntosh C2300, MC75 (2), MR85, Magnum Dynalab 205, Simaudio MOON Neo 260D-T, Schiit Audio Yggdrasil, Aurender N100H, Shunyata Sigma USB cable, Micro Seiki DD40, Ortofon Cadenza Blue, Nakamichi BX-300, Sony 60ES DAT, PS Audio P10, Furutech Flux 50, Sonos Connect, Stillpoints, Wireworld, Kimber, PMC EB1i, JL Audio f113 VINTAGE - McIntosh MA230, Tandberg 3011A tuner, Olive 04HD, Sony DTC-59ES DAT, McIntosh 4300V, JBL 4312A |
#16
|
|||
|
|||
I'll keep an eye on mine. I've had it for about a month and have not seen that issue with the plexi top. I do run it for quite a few hours in the weekends...
From a performance perspective, the R5SE is sublime. Mike
__________________
Mike |
#17
|
||||
|
||||
Quote:
I believe that owners of recent Reference preamps have the option to select a metal cover if they want (at least this was the case with the Reference Anniversary). In addition, ARC does state in the Owner's Manual that there should be a minimum of 6" of clear space above the preamp to ensure proper ventilation. Since the warping is only affecting some owners, it would be interesting to know if it is due to improper ventilation.
__________________
TechDas AF1 - Graham Elite - Lyra Atlas - emm DAC2X - ARC REF10Phono / REF10 / REF250 - Vandersteen 7 |
#18
|
||||
|
||||
dmnc02.......It may also be a case of AR using plexiglass of different chemical compositions from different suppliers. Perhaps certain types of plexiglass are more immune to being softened by heat than others. In any case, a warped top cover on a premium preamplifier is not something I would be pleased to discover or tolerate.
__________________
Dan STUDIO - McIntosh C1000C/P, MC2301 (2), MR88, Aurender N10, Esoteric K-01X, Shunyata Sigma spdif digital cable, Sonos Connect, PurePower 2000, Stillpoints, Furutech Flux 50, Michell Gyro SE, Michell HR Power Supply, SME 309, Ortofon Cadenza Black, Wireworld, Sonus faber Amati Anniversario LIVING ROOM - McIntosh C2300, MC75 (2), MR85, Magnum Dynalab 205, Simaudio MOON Neo 260D-T, Schiit Audio Yggdrasil, Aurender N100H, Shunyata Sigma USB cable, Micro Seiki DD40, Ortofon Cadenza Blue, Nakamichi BX-300, Sony 60ES DAT, PS Audio P10, Furutech Flux 50, Sonos Connect, Stillpoints, Wireworld, Kimber, PMC EB1i, JL Audio f113 VINTAGE - McIntosh MA230, Tandberg 3011A tuner, Olive 04HD, Sony DTC-59ES DAT, McIntosh 4300V, JBL 4312A |
#19
|
|||
|
|||
Hi,
I do not put screws in as those silver screw look so cheap for such a product. But when time to sent my Ref40 back to have a blown capacitor replaced and wanted to put in screws, the holes at plexiglass were not anymore aligned with holes at the unit, I guess heat must do something to the plexiglass. But I think ARC make such a good sound for a very reasonable price partly due to cheap material they used on the case and remote. So we get great sound without spending to much $$$. Toga |
#20
|
||||
|
||||
Quote:
__________________
Ivan FLORIDA MX136, MC1.2KW(10) MC2KW(2), MCD1100, MS750(2) MVP881, C1000C/P/T, MPC1500, HT-2 SUBS(2) HT3F(2) WS350(2) XRT2K, XCS2K, XR27(2) XCS350(2) JL GOTHAM v2 SUBS(2) SILENZIO MUSIC SERVER, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" MOTORIZED SCREEN, CINEMA-TECH SEATING, WW PLATINUM CABLES Reference System: ACCUPHASE A300 AMPS, C3900 PRE-AMP, DP1000 CD/SACD TRANSPORT, DC1000 DIGITAL PROCESSOR, DG-68 DIGITAL EQUALIZER, T1200 FM STEREO TUNER, PS1230 POWER SUPPLY, HRS-SXR CUSTOM RACK w/ M3X SHELVES, TAD REFERENCE ONE MK2 LOUDSPEAKERS, WW PLATINUM CABLES CAPE COD MX150, MC501(2) MC1.2KW(10) MC2301(2) MR88, MVP881, MCD1100, MDA1000, C1000C/P/T, MPC1500, ESOTERIC K-01X 30th ANNIVERSARY (BLACK) SACD/CD PLAYER, G02-X CLOCK, HT3F(2) XRT2K, XCS2K, XR27(2) JL GOTHAM v2 SUBS(2) JL FATHOM F113v2 SUBS(4) SOUND ANCHOR STANDS(2) KALEIDESCAPE STRATO & TERRA SERVERS 80-TB, LUMAGEN RADIANCE SCALER, SONY VPH-G90U 4K PROJECTOR, STEWART 120" SCREEN, SONUS FABER STRADIVARI, SILENZIO MUSIC SERVER, FORTRESS SEATING, WW PLATINUM CABLES Analog Rig: CLEARAUDIO INNOVATION WOOD, UNIVERSAL ARM w/ Da VINCI' CART, 2nd UNIVERSAL ARM w/ GOLDFINGER STATEMENT CART, HRS-MXR REFERENCE RACK-GLOSS BLACK w/ M3X SHELVES, AESTHETIX RHEA SIG PHONO-PRE, BRYSTON BHA-1 HEADPHONE AMP, WW PLATINUM CABLES Reference System: BURMESTER 911MK3 AMP(3), 088 PRE-AMP, 089 CD PLAYER, 100 PHONO PRE-AMP, 948 POWER CONDITIONER, ACCUPHASE DG-68 VOICING EQUALIZER, AVID ACUTUS REFERENCE SP TT, GRAHAM PHANTOM II SUPREME ARM, BENZ MICRO LP-S CART, GRANDIOSO P1X/D1X STACK, G1X RUBIDIUM MASTER CLOCK, N05 NETWORK PLAYER, SILENZIO MUSIC SERVER, HRS-SXR CUSTOM RACK w/ M3X SHELVES, SONUS FABER AIDA SPEAKERS, JL FATHOM F113v2 SUBS(2) SOUND ANCHOR STANDS(2) WW PLATINUM CABLES Library System: GRANDIOSO M1 MONOBLOCK AMPS, C1 LINESTAGE PRE-AMP, K1X CD/SACD PLAYER, G1 MASTER RUBIDIUM CLOCK, E02 PHONO-PRE, SILENZIO MUSIC SERVER, AERIAL ACOUSTICS 20T V2, AERIAL SW12 SUBS(2), CANTON REF K1’s, VPI HRX TT w/ SDS POWER SUPPLY, ORTOFON CADENZA BLACK CART, KLAUDIO RCM, SHUNYATA DENALI 6000/S v2, SHUNYATA OMEGA QR’s, WW PLATINUM CABLES Esoteric/Bryston System: ESOTERIC C02-X PRE-AMP, P-02X TRANSPORT, D02-X DAC, G02-X CLOCK, BRYSTON 28B3 CUBED MONOBLOCK AMPS(4), BRYSTON BHA-1 HEADPHONE AMP, SHUNYATA DENALI 6000/S v2(2) EVEREST 8000 POWER CONDITIONER(2) ALTAIRA CG & SG HUBS, AMR-DP777-SE DAC, SILENZIO MUSIC SERVER, TAD REFERENCE ONE MK2 LOUDSPEAKERS, QUADRASPIRE RACK, WW PLATINUM CABLES Accuphase/Canton System: ACCUPHASE E800 INTEGRATED, DP570 CD/SACD PLAYER, T1200 FM STEREO TUNER, DG-68 VOICING EQUALIZER, PS530 POWER SUPPLY, CANTON REF K3’s, CANTON REF K5’s, SILENZIO MUSIC SERVER, HRS MXR REFERENCE MAHOGHANY RACK w/ M3X2 SHELVES, WW GOLD CABLES |
|
|
Audio Aficionado Sponsors | |