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Old 02-28-2017, 05:28 AM
Levitator Levitator is offline
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Join Date: Jul 2015
Location: Sunshine State, Australia
Posts: 716
Default Advice on expensive fix for DB1

Hi All

Well after 4 frustrating months of waiting to get my B&W DB1 subwoofer looked at I was told today by the dealer I bought it from that it needed a new electronic board at a cost of $2,900 (Aus). I almost fell off my chair!! I will be talking with the B&W distributor tomorrow to get more clarity as the dealer didn't seem to know much but I suspect the cost to fix won't be changing!

The time delay in getting this looked at is a separate issue but I'd love to hear people's thoughts on where to from here.

The first option is to pay the exorbitant fix amount with a 2 year warranty and keep rolling with what I have, which I have really enjoyed, but I am concerned at the level of cost to fix for something that is just over 5yrs old.

The second option is ditch the fix and go with a new B&W subwoofer. I do have B&W speakers so it's keeping within the family however I'm a little disappointed in B&W and the service support I've received - to take 4 months to work out the problem, despite the Xmas period, is ridiculous and the dealer and service techs are at fault here.

The third option is to change paths and go with something completely different - the JL F113 seems to be popular and pairs well with B&W so could be an option, albeit top $.

I'd love to hear what people think as this is my first serious issue with my system in terms of a costly fix and I'm sure others have learnt from these experiences...

Thanks in advance!!
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