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Old 05-20-2019, 08:43 PM
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multiham multiham is offline
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Default PS Audio PerfectWave Dac - Blinking Blue Light

Came home tonight and the Blue PS Logo button on the front was rapidly blinking. Pushing this button had no impact. Turned off unit via power switch in back and waited 10 minutes before turning back on. Still same problem. I've looked in my manual and on-line and can't find any information on this problem. I have not updated the unit in well over a month and it was working perfectly yesterday.

Appreciate any thoughts.
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Old 05-20-2019, 08:50 PM
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Is there a memory card in it from the last update? If so, take it out, try again and see what happens. Also, the forums at PSAudio are great for this sort of thing.
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Old 05-20-2019, 09:36 PM
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Thank you for the fast reply. Took out the card and now the light is a steady blue, but still won't work. I will try the ps audio forum also.
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Old 05-20-2019, 10:03 PM
JMD JMD is online now
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After you took the card out did you reboot it again? If not turn it off by the rear switch wait a few minutes and turn it back on no card.
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Old 05-20-2019, 10:09 PM
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multiham multiham is offline
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Quote:
Originally Posted by JMD View Post
After you took the card out did you reboot it again? If not turn it off by the rear switch wait a few minutes and turn it back on no card.
I did and the light comes on and stays a steady blue, but nothing else happens when you push the button or use the remote. Really hoping it is a simple solution. Thanks for the suggestion!
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Old 05-20-2019, 11:02 PM
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Try reinstalling the software.

Ron
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Old 05-21-2019, 12:32 PM
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Quote:
Originally Posted by Poppyhome View Post
Try reinstalling the software.



Ron


Tried that without success. Going to try and install older firmware and if that works update it to most current.
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Old 05-21-2019, 12:52 PM
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Quote:
Originally Posted by multiham View Post
Tried that without success. Going to try and install older firmware and if that works update it to most current.


Ron
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A/V Processor: McIntosh MX-150. Amps: McIntosh MC207. Digital Sources: PS Audio DirectStream DAC, Bridge II, sonicTransporter i7 w/Roon, Oppo UDP-205. Phono Preamp: Gold Note PH-10. Analog Sources: Gold Note Pianosa, Donatello Gold. Speakers: Sonus faber Cremona Auditor M, Sonus faber Cremona Center M, Sonus Faber Wall Domus, JL Audio e112 Sub. Wires: DIY Speaker Cable Furez FZ102AS 10-2, Blue Jeans Cable LC-1 Audio Cables, Belden 1800F XLR, Monoprice HDMI and Power Cords. Power: PS Audio Quintet, Duet, Emotiva CMX-2.
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Old 05-21-2019, 02:26 PM
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If you can't successfully get the software files to reinstall, you can contact PS Audio who can provide you with a download including a special loader file which does a forced install. I've read of some cases where this was able to resolve such problems and may be worth trying, but of course they'd be able to better determine if it's a viable alternative for your specific situation. If it turns out to be an issue which requires repair, PS Audio has very good customer service and they are generally quick to resolve such problems.

Last edited by audio bill; 05-21-2019 at 02:41 PM.
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Old 05-21-2019, 05:50 PM
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Steve... how old is this unit?

PS: I have connections if all else fails.
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