New Cary Preamp Has Landed

[Jack in Wilmington]

Originally Posted by magoo

My remote arrived functioning on only one channel, then shortly after it died altogether! Excuse my ignorance but do you need the cary remote functioning to program the Harmony remote?

That is the good thing, the Cary remote doesn't need to be working. It's not a learning remote that needs the other remote to learn from. The only button that I haven't had luck programming is the Track Skip button on the Harmony. I still have to use the Rotel remote.

[magoo]

Many thanks for the info. I'll get one sorted, it makes a lot more sense than trying to get a replacement for the original

[Jack in Wilmington]

Originally Posted by magoo

Many thanks for the info. I'll get one sorted, it makes a lot more sense than trying to get a replacement for the original

I have my problem fixed, now all the buttons work as they're supposed to.

[Justlisten2]

Originally Posted by Justlisten2

My SLP-98P's remote has not been working for the last two days, even when I changed the batteries. That's the second time this has happened in the 15 months I've owned it. Last time I called Cary and they wanted me to ship the preamp AND remote to them to investigate. Fortunately, a couple days later it started working again, just as mysteriously as it stopped working.

Just as an update, I called Cary technical staff yesterday and spoke with Mark about my remote problem. He once again walked me through the reset procedures. First, using a camera to test the infra-red signal from the remote control unit itself, yes, it was working. Then he suggested turning the SLP-98P off altogether (normally I leave it on Standby). This would reset the relays and possibly cure the problem. So I did as instructed and it did cure the problem. Remote is now functioning again. So now it is not a mystery anymore. When this happened before I must have shut the preamp off to change a power cord or something, and that is why it started working again.

FWIW, it is still a flimsy, plastic remote. Mark told me that the latest SLP-98's have a newer, better circuit complete with a newer metal remote control. He said if the reset didn't work I could send my unit in for an "upgrade". It's funny, those 3 days without a remote, I found that I think I could live w/o a remote. I wouldn't have thought that possible, but it wasn't as big a problem as I thought it would be.....perhaps that cool volume knob has something to do with that.