#21
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I was a bench tech many years ago so I know the difference between troubleshooting down to a faulty/damaged part and whatever that is. a. The H-series amplifiers have many output transistors. The No 531H, No 532H, and No 533H have 16 output transistors per channel. The No 535H has 12 output transistors per channel. https://www.marklevinson.com/on/dema...No533H_FAQ.pdf |
#22
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#23
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In things like this I find the telephone is much more effective than is an e-mail, which is very impersonal and is easy to be brave about things (like saying "no - not under warranty"). What difference does the sales mode make? If AC sold on eBay should make no difference. Its just another marketing outlet for gear.
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Glenn... Canton Reference 9 Clearaudio SM Pro Focal Bathys JLA 10" Dominion Kuzma Stabi S w/MC & MM Magnepan 1,7i McIntosh MA8950 & MR88 Oppo 203 Roon Nucleus Rose Hifi RS150B Shunyata Gemini-4 Sony ST-A6B, TA-F6B, ST-J75 & PS-X75 Sorane SA1.2 & TA-1L Stillpoints LP1v2 WW Pt, Au & Ag |
#24
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George |
#25
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I put together what for me is an end game system, splurged more than I ever have by quite a bit. Kind of a "mid life crisis" buy before my ears get any worse. I just want to have it back and enjoy it and not argue with anyone else... If I had to spend ~$1,500 more than I thought in the end, so be it. |
#26
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Well, they replaced a few parts....
Last edited by brad1138; 12-19-2020 at 01:58 AM. |
#27
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Ml 532
I feel real bad for you I had a problem with ML on a brand new unit that I bought from a ML employee the only reason it was fixed is the employee stepped in to make sure it was fixed under warranty.
I hate to say it but ML is just a name only they do not build there own gear it's sub contracted out and for service it's all email BS what do you expect from Samsung! ML buyer's beware! I don't mean to sound harsh and offend any owners but companies who treat customers like that deserve to fail! Next time buy a Pass Labs product they will show what customer service is all about that is if you have a problem. Happy Holidays AJ |
#28
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So how does the repaired amp sound? Happy?
George |
#29
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I'm sorry to hear about your amp. I owned one and used it for four years without issue. Over 20yrs I have owned much of their gear and only had one failure (335 amp) that was fixed under warranty. I have spoken at length with the ML sales rep. and know their gear is built and 100% tested in their Shelton Con. facility. Their reliability test lab is very similar in nature to what I worked in doing military electronics.
It might be worth your while to push the issue with A.C. and ask them to share the repair cost. That being said I understand the "load" you are carrying, many of us have experienced similar situations. I hope things get better and you enjoy a merry xmas with family and friends.
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System: ML:5206,5302 Serafino's Nordost Lumin U1 RM15 Last edited by tdelahanty; 12-20-2020 at 07:03 AM. |
#30
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Depending on which state you live, Harman may have no choice in honoring the warranty. Warranty laws vary state to state and although they may have a policy on internet sales voiding the warranty, as you bought it from their sales agent, their beef would be with them.
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