K1 ate a disk

[ariess]

clear

[FDPDK]

I really hope that it will arrive in perfect conditions so you can get your unit back in working order.

Just have to wonder why they have to ship it in a special case , as i would expect them to ship in a case thats safe enough to arrive in working conditions.

[Sharp 1080]

The unit is very intricate. I jokingly call it a bank vault as it really clamps the disc. Lots of mechanical movement with the tray. Perhaps they want to insure that it survives the "tossing around" it will likely receive while en route. Best of luck to you.

[aardvarkbark]

Originally Posted by ariess

Just heard from Esoteric that the repair place in the US should get the second replacement transport this Monday. Esoteric in Japan had to order a special case or sleeve in which to ship the transport so that its not damaged again in shipping like the last one and this ate up another week. Its hard to believe that this is the first time they have had to replace a transport but it doesn't seem like they are prepared for this need either. I had hoped this would go faster (now a month since I sent it for repair).

If this is the case, I'm surprised it didn't happen to me first. I have become accustomed to perplexed looks and the comment "well, THIS has never happened before" for so many things in my life. It's the reason I won't have Lasik. I also frequently hear "this happens less than 1% of the time." But I always seem to be in the 1%. Shouldn't whoever is controlling statistics in the universe spread that out so that more can 'enjoy' the privilege? And it's never the exceptionally good thing; it's always the exceptionally bad thing.

Anyhow, on behalf of other US owners who may someday need a replacement transport, thank you for being a trail blazer and the alpha case study so that they'll now have the proper packaging for safe shipment of any others that need to come this way. One small step for man, yada, yada...

[ariess]

clear

[SCAudiophile]

Originally Posted by ariess

The repair place informed me the transport was replaced, the unit passed quality assurance testing, it’s packed, strapped to a palette and on its way home to me. Yippee!

Great news!!!

[marpa]

Originally Posted by ariess

The repair place informed me the transport was replaced, the unit passed quality assurance testing, it’s packed, strapped to a palette and on its way home to me. Yippee!

Dear Ariess six days since your lsast message – so, has the unit arrived back safely with you yet?

Any news?

Cheers from far away in Perth.

[SuperD]

Originally Posted by aardvarkbark

If this is the case, I'm surprised it didn't happen to me first. I have become accustomed to perplexed looks and the comment "well, THIS has never happened before" for so many things in my life. It's the reason I won't have Lasik. I also frequently hear "this happens less than 1% of the time." But I always seem to be in the 1%. Shouldn't whoever is controlling statistics in the universe spread that out so that more can 'enjoy' the privilege? And it's never the exceptionally good thing; it's always the exceptionally bad thing.

Anyhow, on behalf of other US owners who may someday need a replacement transport, thank you for being a trail blazer and the alpha case study so that they'll now have the proper packaging for safe shipment of any others that need to come this way. One small step for man, yada, yada...

You should play the Lotto

[ariess]

clear

[cma29]

Excellent, Adam. Great to hear things worked out.