Hey Fellas, just an update. My dealer here in Portland, OR and I worked at length with Chuck at Mcintosh and he came to the conclusion that the Preamp is dust and they are going to send out a brand new one to us with an apology for my trouble. Fantastic service! The "phantom update" would not even work when they tried to force it. Thanks for all the ideas! John at Pearl Audio leant me a nice Preamp to get me through the next week or two.
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Brian Ebert
Mcintosh C2500 Tube Preamp
Mcintosh MC275 Tube Amp
Mcintosh MT5 Turntable
Dynaudio Focus 160 Speakers
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