Hopefully it was shipped with all original factory packing and an appropriate declared value. FedEx will generally deny a claim at first, but if it was adequately packed and you pursue it you have a good chance of getting the declared value or cost of repair covered. I agree that it would be best to contact Cary for their assistance, since they likely have a contract with FedEx and such claims are generally the responsibility of the shipper. If they do a lot of business with FedEx they have a better chance of successfully negotiating a claim than you would. Good luck and hope you get satisfactory resolution in a timely manner.
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