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Old 06-18-2016, 09:17 PM
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miner miner is offline
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Join Date: Oct 2009
Location: The Woodlands, TX
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I must add that I did not ask for any special service or treatment. Kevin offered everything upfront - I did not ask for anything FREE. Kevin even upped the ante by offering a full set of replacement tubes (4 Philips platinum grade and crayoned PCC88 tubes - initially he offered 2). I told him it was not necessary yet he insisted. I honestly feel my second message did not reach him, about me sending the Chino-ok SE back. In my mind Kevin Deal went above and beyond what was required. As I said before, my issue was never with Upscale Audio. And, I did not ask for anything FREE (did I mention that?).
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