I have to say Ayre has been more than friendly to me as well whenever I have called Michael, though in all fairness he's very busy and I can see where if an issue became more detailed than he could easily deal with, he might feel it to be an issue better handled with your dealer.
They've been great to me, and I've even had a few nice chats with Charlie.
dinster, I'm sorry you are having issues but I know Ayre will get it sorted quickly; I suspect Michael will be no happier to hear of your issue than you are to be experiencing it.
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