IWC service is top notch.
My Pilot chrono felt on the floor once.
Although perfectly working, the movement was noisy and vibrating.
IWC Paris store had their technician look at it. They changed the bearing free of charge and gave me back the watch like new.
I should also add that the watch was bought used a few years ago and I was not a known customer for them.
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There are two means of refuge from the miseries of life: music and cats
Albert Schweitzer
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