Thread: B&W Change
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Old 01-21-2020, 05:23 AM
meltemi meltemi is offline
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Join Date: Dec 2013
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Quote:
Originally Posted by Mikey1013 View Post
Thanks for all the great feedback, folks! So, I received the 704’s today. They were in beautiful condition, not a scratch on them. I did some inspecting and notice that the tweeter cone and grill got dented via shipment. I compared pictures of the speakers prior to shipment and the tweeter in question was undamaged. So, I now have a pair of 704’s with a damaged tweeter.

Considering the damage likely occurred in transit, I may have recourse against UPS. Whatever the case may be, any recommendations as to how I address this?

Is it tough to replace a 704 tweeter? It would be such a pain in the butt to repackage, re-ship, etc.

Any thoughts on what I should do? Also, what effect on tweeter performance does a dent have on the tweeter?

Any advice would be really really really appreciated.

HGW
Sorry for what happened to your 704 tweeter.
Here you can find the service manual for your 704 with part numbers:
http://bwgroupsupport.com/manuals/bw...e#ID_700Series
Tweeter General Assembly is part number ZZ14137. Seems to be in stock in B&W's parts store; retail price USD 104.26.
If in doubt, please contact B&W support via email.

Hope this helped.

Martin
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