I once had the ML335 with the infamous cap problem. Levinson took care of it. There is no other problem during the time I owned it. I opened the unit and found it's impossible for anyone else to service than the authorized repair center. The driver stage in the 335 is more complicated than that of the ML380s Preamp.
Terry,
Levinson is like every other Big Name Companies. They do not sell parts to the customers direct. I think this is the same for every other Big Name Brands when it comes to service / repair. Even if levinson provide you the parts, the chances are the regular technicians can't cope with the complicated repairs it may require.
I am not sure about the 2x series but the 33x and 33 have very complicated circuits that requires complicated test equipments to troubleshoot and adjust. Some repair shops may be able to handle it but I think many mom and pop repair shops aren't up to the task.
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