Just a followup Heard from Kristan at Modwright.
There was a bad connection on the tube board, possibly to the unit itself. a short conversation, and not exactly sure where it connected. Anyway, it was affecting the output to the balanced circuitry, and has been fixed.
This probably was what I heard when I returned it a year ago, but may not have been noticeable when they looked at it last time.
All is well now...awaiting the return!!
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