You don't have a issue with Vivid, you likely got taken by a former unscrupulous dealer selling you used speakers. Did you not inspect the speakers and try and return upon delivery?
I am not sure why you're blaming Vivid. Imagine buying a used car...it has dings and issues. Then calling the car manufacturer and wanting it to look like new.
Speakers: Rockport Altair 2
Preamp: Robert Koda K10 Amp: Ayre MX-R
Cables: Transparent Opus MM2 Spkr, Opus Gen 5 & Magnum Opus Interconnect
Power Shunyata Triton v2/Typhon/DPC-6 v2, Anaconda Zitron cords (x7), Sigma HC (x1), Sigma Analog (x2)
Digital dCS Vivaldi DAC, Transport & Clock w/ Transparent Reference XL Digital cables
Phono: Grand Prix Monaco TT, Spiral Groove Centroid, Jan Allaerts MC2 Finish & Lyra Atlas, Nagra VPS/VFS/MPS
Racks: Grand Prix Audio Silverstone F1 (x2)
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