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Old 10-23-2019, 12:34 PM
dolsey01 dolsey01 is offline
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Join Date: Mar 2013
Location: Boston, MA
Posts: 148
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Quote:
Originally Posted by Mgrenwick View Post
YES! We must have posted at the same time as yours was not there when I was posting. Glad Im not the only one.

The support from my dealer and VPI has been subpar.. when I called they had no idea what I was talking about. Very disappointing. I feel like when you spend this kind of money a certain level of service should come with it. Everyone has been treating me like I bought a turntable suitcase from Bestbuy. Very thankful for this board.
Time to find a new dealer and I would reach out to Mat at VPI directly.

He's very accessible on Social Media or just pick up the phone and call him.
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