Quote:
Originally Posted by krustycat
Great story, I hope you had let them know how satisfied you are too.
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I did. I dealt with Randy in tech support, and Shane in custom service. I spoke to their supervisor, Amy, and let her know how pleased I was with how I was treated. She was very happy the receive the call.
I forgot to mention that Randy, in tech support followed up with a call that lasted over an hour, to make sure i understood how to properly set up the new sub, and get the time, and phase alignment integrated with my main speakers. Just first class!
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VAC Master Line stage on Stillpoint Ultra SS
VAC Signature 200iq monos on Stillpoint Ultra SS,
MX-150
Parasound JC-1s (3), A-21
Kharma dB11-s Mains, Cremona M (center) Grand Pianos (rears)
JL Audio Gotham G213 V1(1) F-112V1(1) F-112V2(1)
Clearaudio Innovation Wood, Benz Micro Gullwing SLR Dynavector XX2 MK2 Ortofon Cadenza Bronze
Audio Research Ref 2se phono
Lumin X1
Lumin S1
Oppo-205
AudioQuest Hurricane HC, Tornado HC(2), and Thunder HC, Diamond RJ/E
PS Audio P-10(2) AC-3, AC-5, AC-10 PCs.
(6) dedicated 20 amp circuits, (6)Furutech outlets.
(1) GDX-DR-NCF, (2) GDX-D Gold, (3) GDX-D Rhodium
AZ Absolute Copper, and Clear Day Audio solid silver Bal ICs.
WW Gold Eclipse 7 speaker cables.
Rob
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