[jdandy]

Originally Posted by briebert

Thanks again for the responses fellas! I've been e-mailing Chuck at Mcintosh all day today and he thinks its possible it got to thinking it was doing a software update and got stuck (?) so he asked me to take it to the dealer or get a PC with only Intel processor and see if maybe I could get it to update. I'll probably just take it to my dealer in the next couple days to see if they can look into it!

Thanks again for all the ideas!

Brian.......The idea that the C2500 "thought" it was doing an update doesn't make sense to me. There is no "auto update" on the C2500 and no Ethernet connectivity to the Internet for updating so how exactly could the preamp be updating it's software? This makes no sense to me.

I see the RS232 port on the rear apron. This is most likely where the software is initially downloaded to the preamp and where software updates would be downloaded to the preamp. I remember having to update my MR88 tuner software via its RS232 port. I had to use an old Windows XP laptop to get it done. Lucky for me I still have an XP laptop in the closet with an RS232 port and a couple old cables still hanging around. In this regard I think McIntosh is way behind the curve. There should either be WiFi connectivity to Windows computers or Ethernet connectivity to McIntosh via your router for automatic updates. If Oppo can do it so well, so could McIntosh.