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Old 08-13-2012, 08:40 PM
thesaint519 thesaint519 is offline
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Quote:
Originally Posted by GrantS
Hi Adam,

There were no claims of "no point to point" wiring when the pictured Hydra was manufactured, which looks to be from 2002-2004. Of course, some wiring will ALWAYS exist in all power distribution products coming from the input IEC. All Hydras now use buss straps connecting outlets and have for quite some time. At the point that we changed to buss straps and no wiring, we began talking about that. There is no longer any wiring coming off of the outlets themselves and that is what's referred to as "no point to point".

I have answered these same questions every time someone decides to post open box pictures and when refrains of "nothing in the box" are repeated. It's a difficult proposition of "damned if you do...", but I feel strongly that uninformed comments should addressed.

I do understand people looking into a Hydra, then comparing that to a box with a ton of parts or a transformer, choke or coil and thinking "wait a minute?" If people look a little deeper at our approach, the materials or parts themselves and how they differ-- and the design credibility behind the products, there might be reluctance to so quickly judge.

First of all, there are filter networks in the boxes in addition to what is clear on the pictures. Currently, all Hydra models have a 30 element filter board in the units. These micro-filters are computer modeled to address the specific frequencies of noise that are common to power supply emissions and the power line. We developed that design point of view. We are also the only manufacturer in the industry using these unique components and approach. Our focus is to improve peak current transfer, eliminate the variable effects of common reactive devices and to provide passive means of eliminating system generated noise.

To DIY any current Hydra would be quite impossible, despite what the Ten Audio gent suggested in what, 2005? BTW, that entire article was written after he asked us for a sample "review" unit and I politely declined to provide one. What was to be a "review" if we went along with his give-me-your-product request, turned into a DIY project of a 2001 product when we declined. He made sure to tell me "we'd pay" for declining the product loan. And what did he make? A Home Depot strip with some capacitors for (his cost) $120? The unit he ripped open retailed for $695. Do the math on that. Time/Labor/Overhead on his power strip? That retail price would be $700 something.

We have used open box units for years at shows. We've posted pictures on our web and described our approach in great detail, which is a passive parts and material quality POV. Putting "more" in the box that could include chokes, coils, capacitors, transformers etc only complicates power delivery and adds performance variables/degradation-- again, from our perspective. If heavy, parts laden power boxes make more sense to some for delivery power to high-fidelity systems, that's fine.

Our pricing model is extremely aggressive. We do not compete (at all) using better dealer margins against competitors. We compete and have succeeded in the market ONLY based on performance, explainable technology and giving more for the money to consumers. Our products resale value, our professional resume and the support we receive from electronics and speaker manufacturers supports that assertion. The reviews from multiple US and overseas publications in wildly varying systems would also indicate we are not just blowing smoke.

This is a competitive business. In an era where real technologies are protected and held secret, we describe and say a lot about what we do, how we do it and what is in our boxes. I travel with clear top Hydras when visiting dealers, so this is hardly an episode of "exposed". It's just unfortunate that so much opinion gets tossed around without any real context.

If people have specific questions they are free to call or write to us and I'd be happy to help.

Regards,

Grant
Shunyata Research
Thanks Grant. In the era when customer service and credible information is sorely lacking, it's refreshing to know that there are still some companies that are not disconnected from their target audience. You could've easily had someone else answer this forum audience. But to see that you took the time to answer this forum means a lot to me. Thanks again.
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