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Old 07-25-2019, 10:08 AM
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stollen stollen is offline
Join Date: Feb 2012
Location: Iowa
Posts: 216
Default 5 year warranty to the rescue!

I have had a Wyred4Sound Remedy between my Sonos connect and DAC for 4 years and 10 months now (searched through email to find my purchase date). Great little addition to get the most out of the Sonos unit. Two weeks ago I turned my system on and got no sound when using the Sonos. After a bit of troubleshooting I noticed all the lights were out on the Remedy so I wired the Sonos unit direct to my DAC and I had sound again.

After exchanging a couple emails with EJ and trying a different power cord we determined the Remedy needed to be sent in. After it got to them I got an email 2 days later saying it was fixed and back on its way to me.

Super easy process and I can't say enough about how efficient and nice both EJ and Alissa were. Plus it was fixed under warranty, that 5 year warranty period is amazing. Great company all around
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