[jdandy]

Jazzman.......You may not have read it but Toga knows what happened. He stated in his Q7 anomaly thread that he contacted his Magico dealer. He stated his dealer told him they contacted Magico, and his dealer then told him, "The first response from Magico USA is very disappointing. They demand that I delete this post..."

Believe what ever you want as you query Magico about Toga's issue. I believe Toga. No where did Toga say he contacted Magico. Toga contacted his dealer who contacted Magico.

I seems that Magico has some history of questionable customer service and dealer service, as well. It also appears they put up a good front when questioned about it. Magico is well aware of the fallout from their initial response to Toga through his dealer. Believe what you want and I will do the same.

I realize Magico as a company represents many hard working people who do their best every day at the jobs they are employed to do. A poor decision by an individual in a management or service position should not be construed as a slam on the good people that design and build Magico speakers. Unfortunately, sometimes making a poor decision, especially in the Internet age, is like throwing a rock into a still pond. You get the initial splash followed by many ripples that travel long distances before they subside. Like it has been said already, there are both sides and then there is the truth. All I really hope to see is Toga's Magico Q7 gasket issue corrected to his satisfaction.