Sounds like great dealer support as that's a good outcome - funnily enough I listened to the 800D3 and 802D3 a few weeks ago with my wife and we both preferred the 800 - having said that they had a large room and a set up similar to you describe in terms of speaker and listening position. This would simply not work in our house and thanks to your advice I know now we would be wasting our time with the 800 as much as i love the idea of it!
Now I just need to audition the 802D3 against my current 802D2 in home and see if the price jump is worthwhile (my suspicion is it will be).
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