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Old 06-29-2017, 04:24 AM
BillK BillK is offline
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Join Date: Jan 2011
Location: Colorado
Posts: 961
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Quote:
Originally Posted by dinster View Post
but in reality they received appalling support from the US...as did I. I am looking forward to enjoying years of great fidelity.
What was the bad service they received from the US?

Note that as a small company, Ayre doesn't always have whole assemblies just lying around waiting to be swapped into components or shipped out.

This can be seen by the fact that their backlog for new orders - i.e. new money coming in the front door - is over two months for some products. When I bought my MX-R Twenties, they took about that long to make and ship and my KX-R Twenty update was faster simply because they had the parts on hand to do a bunch as they were doing mass updates for dealers to get demo units into the field.

Trust me, I've been to Ayre several times (they're literally about fifteen minutes away from me) and aside from running into Charlie on many occasions you'd be shocked how small a company they really are, especially compared to a local competitor like Boulder.
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